Dunkin’ Donuts

I go here in the mornings at least once a week as a treat to my kiddos. My experience has always been positive– whether we go inside or through drive through. There has only been on occasion when I requested something they were out of but it was towards the afternoon.

Friendly enough. Drive through is fast even in the mornings. They also have ice-​cream (Baskin Robbin’s), but not ice cream cakes (as of July 3^rd 2015).

This Dunkin is a joke the coolata machine has been broken for over 2 months and several times they have been out of doughnuts, not like one kind, but out completely. Don’t waste your time.

We had gone many times to this DD, then my husband and I had a few bad experiences in a row and we stopped going. The first was pretty minor. I ordered a medium size Chai latte and the kid must have selected a smaller size, so the cup was only ²⁄₃ full. I didn’t notice it until we were too far away. The second was when I went through the drive-​thru and there was an unbelievably condescending man who was rude and impatient… and I’m the customer! That was it for me. My husband went again on his own and they were again rude and didn’t get his bagel with cream cheese order straight. It’s too bad, because the store was right on our way in and out of our community. But it’s worth going out of our way to a different DD to get better service.

There are many, better places to get a donut. Unless your commute takes you by here, and only here, and you are lazy, skip it.
The best donuts in the area? The Pennsylvania Dutch Market in Annapolis. Maybe the best I’ve had in the world. Seriously, and I’ve been to every continent except Antarctica.
The Donut Shack in Severna Park is very good also, and cheaper.

On any given day they are outstanding. Today though, their is a cashier that doesn’t seem to value anything in her life and could care less if you get the correct order.
Goes to show that you should only come in the morning when the «A Squad» is in. And people like her want $ 10+ minimum wage.

Since this is the dunkin’ closet to the new digs I tend to stop in early in the morning before work to get my coffe/​hot chocolate fix. The people are pretty friendly and really quick! first thing in the morning i just want to pick up my drink (and maybe food) and continue on my way. I have only been through the drive through but they tend to keep the line moving and get people in and out!

I like DD, but don’t always like fast food quality or service, so this place gets huge kudos from me for overcoming that challenge. I drive away from this place almost every time thinking how good they make me feel just buying a coffee and donut from them.
I go once or twice a week and have never been disappointed. The employees are nice to customers and each other, always get my orders right, get them promptly, and the food is as good as DD gets. They offer samples and recommendations for Baskin Robbins flavors, and usually have a good variety of donuts, too. It’s amazing to me to see a fast food joint where I want to call myself a regular. Great job, you guys!

Doing so great! Service is quick wether inside or out and I VERY happy with the landscaping (mums already!) and the new-​ish fence. I’ve lived in the community behind this store for 12 years and they are really stepping up to be a part of it.

Friend picked up a box of donut holes on her way to visit me. We had given the kids each a donut hole (yay– sugar! We are SMART mamas!) and then sat down to chat and enjoy our treat! Unfortunately, a bite in, my friend noticed a huge, very strange-​looking bug crawling inside the box! Ack!
The employees are friendly at this location, which scores them points. But bugs on donuts makes it a «hellz no» for me to return ever again.

ICE CREAM CAKES. Don’t go to the grocery store and get the Carnival brand. It’s about the same price and cannot compare to Baskin Robbins ice cream cakes. They are no longer just for kids.
We’ve had one almost everyday over the past week. Birthday, birthday, birthday, another birthday. And then there was nothing to celebrate so we went and got a cake just because.
TOP FLAVOR: Chocolate chip ice cream cake. Hands down.
Second best: Pralines and Crème (we got this by accident and the pralines were good
Third: Chocolate chip roll cake is okay but not enough ice cream for me
I’m not a big oreo’s fan but some folks like that one too
And I still love their coffee. They are slammed during the mornings so I usually go inside when the drive through is busy even though it moves pretty quickly considering.

I love coffee and I love donuts (and bagels) and this is my go to location. There are several other DDs around where I live (one on Dorsey Road, which is not as good, another down in Crofton which used to be good) but this is the one I go to. These cats actually remember my previous orders (as I tend to be a creature of habit). I generally use the drive-​thru and have never had to wait or worse, wait over there in the parking space, even when they are packed.
As this location is located near both a major military installation and another major installation that you can access via that major military installation, and the crowd they serve it is essentially a printing press for cash. Yet I don’t see that going to their heads, you know letting quality of service slip or delivering a crappy product. When I order bagels, there are not dry and worn out and the donuts are up to the standard I expect from DD. Plus they get my Cappuccino right, and personally, does it better than other coffee-​based service chains.