I currently live here and as I type this water is leaking from the ceiling in my bedroom. They just«fixed» the door hinge on the other bedroom and a drawer in the kitchen after about 4 months of daily hounding. I’ve also had a leak in my room before and water come out the bathroom ceiling light twice. There are cracks in the master bedroom’s ceilings. Every time someone moves out it seems to be because of mold. Oh, I bet because pipes are always bursting and leaking and flooding water all over the place. This is actually our second apartment here. At the time of moving, this was supposed to be renovated though they’ve since updated past our model for some units. We moved previously because our apartment had mushrooms growing all over the place… INSIDE. I suppose I’ll wait a month for management to get around to telling maintenance to fix the leak in the ceiling. I cannot wait to move.
Amanda G.
Évaluation du lieu : 4 El Paso, TX
I waited until I moved out to post my review. I lived here for two years between 2011 – 2013 and I only had a few issues. I’ll give you the good before the bad; The good: if you get a renovated unit, you have your own washer and dryer, new kitchen appliances, «wood» vinyl flooring, updated bathroom, and all updated light fixtures and stuff like that. Maintenance is usually very quick to respond and if you are nice to them, they will be nice to you! I had s three bedroom and two full bath, with a separate living room and dining room and had plenty of space. I think it was over 1300 square feet. The price was way better than Piney Orchard which was almost $ 500 per month more for something smaller. The ladies in the office were very helpful, especially Tracy and Patrika. They totally honor the referral fee if you refer a friend. I got $ 500 off my rent! When I moved out I got ALL of my security deposit back because I cleaned up really good! So here’s a hint, pay your rent on time, and clean up your mess when you move. The bad: you can smell people smoking cigarettes(or whatever they were smoking) through the walls. It comes with apartment living. There is only one assigned parking space per unit, I found this crappy since we are a family of two adults with three cars.(But again«apartment living»). I don’t know the situation now but when I was there, the fitness center was closed because someone broke in. That’s pretty sad. So overall, good experience, and I was happy to get my lovely security deposit back! Thanks Shelter Cove!
Patricia D.
Évaluation du lieu : 1 Hanover, MD
I can’t wait for my lease to be up this spring. It’s a horrible place. I don’t blame the maintenance for being slow, it’s because the apartments are not taken care of in the first place from management. The maintenance staff is always running around trying to keep up the best that they can. For example during this Polar Vortex there have been several apartments without heat. A friend of mine lives a few buildings over and she’s been without heat for 3 days now; they had to buy space heaters themselves to stay warm… So their most recent solution to fix heating(because they ran out of replacement valves for heaters) was to take existing valves from vacant apartments to use as replacements. Well those vacant apartments had no heat and pipes burst. The vacant apartment next to mine had its pipe burst. It sounded like a river when I came home last night after work. My kitchen was flooded with 2 inches of dirty brown water. And my hallway was soaked. I called the main office several times and no one answered and eventually had to run over there and tell someone about the problem. Maintenance came right over(Really nice guys) and shut the water off next door. I was told there shouldn’t be any issue and that I could clean up the water(no mop and bucket was given to me) luckily I had a wet-vacuum. Water kept seeping over to my apartment and dirty brown puddles kept forming. I tried to call maintenance(after hours around 530PM) per the emergency line and left a voice mail. No one got back to me and no call back at all today. I spent all night vacuuming the water that kept seeping over. I finally call the office today while at work and expressed my concern about the soaked hallway carpet, kitchen floor that had standing water and questioned the wall that I shared with my neighbor that had water running under it all night My concern is of mold and I was told that they would have maintenance look at my apartment then they would decide if carpet can be replaced. She also told me they had multiple pipes burst throughout the complex. I can foresee that this will be a LONG battle with a horrible management staff. Prior to this problem, it took management 2 months to fix a moldy ceiling in my bathroom that I requested be repaired multiple times(I eventually had to go to the office for 2 weeks straight and request in person to have something done). The outside light has been broken for 2 months, despite my request of having it repaired so that it is easier to find my keys and unlock my door when I come home late from work. You re better off fixing broken closet doors yourself. It is the cheapest place to rent in Odenton, but you get what you pay for. I would not recommend this complex to friends and families. Before this flood thing happened, I still was not satisfied by how the complex was managed or the upkeep of my actual apartment. They showed me a lovely model apartment and told me I could have one of the renovated ones but by the time I had to sign a lease they told me they were all out. I was moving back to MD from out of state and had a deadline to start a new job so I just took what they had. BIGMISTAKE. Save yourself a headache and look somewhere else.