Hampton Inn

Maybe best Hampton I have stayed, just because of all the elec outlets bedside. All other just right amenities also. Will be my first choice next time overnite in this area again. Thanks folks. Really well done here.

Check in for the hotel is 3pm. Got here today 11/​23/​2014. Not HAPPY with this hotel. There is nobody in the hotel but yet our rooms are not done. Pick the Fairfield inn right next door. Can’t blame the girls first day. Blame the cleaners for not having the rooms ready and for the attitude they give you because you get your key and walk to the room but your room isn’t clean and they tell you to go back and ask the girl at the front desk.
Just clean the room and don’t give attitude.
Then they tell me that my room is done. I waited 5 more minutes and got up to get my key only to be told that my room wasn’t cleaned yet. REALLY???

I think my 4^th star was because I wasn’t expecting much, but regardless here goes:
On an organised tour, so can’t comment on the price, and we obviously didn’t pick the hotel.
Odessa was the destination of choice mainly because something something about presidents & high school football, but really it’s on the way from Dallas to Big Bend.
First thing I noticed was how modern & big the hotel looked. I was kind of expecting more dodgy Bates Motel (hey, my last organised US tour was Contiki so can you blame me?).
Once inside, the breakfast & coffee area, along with a big table near reception all stood out. There’s free coffee, cookies & even m&m’s all day long!
The artwork in the hotel was all B&W photos and chosen to represent Texas in some way — even each room even had a different photo next to the door number — think old signs, farms etc. Loved it all.
Once in the room, I was rather impressed at the size — 2 comfy double beds with a flat screen TV, and plenty of room to move around (had a few of the others in for drinks later on and by no way were we cramped). Shower pressure was good, if you needed toothpaste /​brush you could ask reception, and the toiletries were all Neutrogena!
There was a fridge, coffee maker & extra sink all in the room. The sink came in handy when my roommate was in the bathroom, I could still brush my teeth, score!
The pool was open from 7am to 10pm, and was a really nice area with tables, hairs, lounges & umbrellas.
I didn’t interact with the staff at all, so can’t comment on that side of it, but all the little design, and welcome touches (see the post it pics!) made for a really enjoyable stay.
Was safe to walk around the area at night as there’s a bit of traffic, near a mall, liquor store & a few little take away food joints.
I’d stay again if I found myself in the area.

This property was just okay for me. It served it’s purpose.
The décor in the room was actually kinda «homely»…kinda felt like I was staying in a 2-​story motel or something the way the room décor was. And I have to apologize, because it’s been about 10 days and 7 hotels later that I’m writing this review — so my memory may not remember everything.
But I do recall the feeling when I walked into the room… thinking it was like staying in your Grandma’s guest room or something. :(There was a separate sink area in the room with the coffee maker (which was kind odd).
But the staff was always friendly — at check-​in to check-​out to the attendant in the complimentary breakfast area.
There were 3 cardio machines in the converted room, which is now the «Fitness Center» — a recumbent bike, a crappy elliptical, and a crappy treadmill.
Parking was free, as it should have been.

Horrible horrible horrible service. First nonworking showers, then an AC unit that gave off fumes and then died (in the desert, HELLLOOOOO) with nobody to fix it, topped off by hideous staff. Nobody speaks english on deck, so heaven help you if you have a request and aren’t fluent in Spanish. Great for a hotel serving cross-​country travelers *eyeroll*.
Then the frontdesk clerk, Shaun, managed to simultaneously insult, ignore, and swindle me. Astounding! I got interrupted, YELLED AT, hung up on, and walked out on. Never an apology, efficient processes, explanations, or even complete sentences.
Even after I spoke to corporate, Shaun had nothing to say to me while checking out except more passive-​aggressive grunting and more avoidance of eye contact. Oh, wait, he did say «Well I’ve been discharged from the Military, some folks ’round here respect me for that.» Brilliant. Half my family was or is in the military — I lost a cousin in Afghanistan — and those still living don’t demand respect based on what they’ve done, they EARN it, every day, through their words and deeds. Shaun barked at me like a Sergeant to a Private! Now I’m curious… when was that young, young man discharged… and why? And if he’s old enough to be discharged from the military, why was he working frontdesk at a hotel instead of making $ 30 an hour on an Oil Rig?
So I had to call Corporate to get anything done. And why did I have to speak to Corporate? Because the Hampton Inn does not have a manager on staff on the weekends. Is this because of the local job shortage? Hmm, it doesn’t seem to have affected the fantastic staffing of the Marriott Fairfield Inn & Suites, which is right next door. No, I suspect that the despicable service at this hotel — missing management, absent technicians, reprehensible front desk staff, hostile housekeeping crew, constantly broken amenities, blarfworthy morning breakfasts — all of these issues can be laid squarely at the feet of Management. Or, more precisely, the lack thereof.
Stay away from the Hilton, I’ll never ever EVER be booking with any of them again. Need a hotel in Midland/​Odessa? Check out the Marriott Fairfield Inn & Suites.

I feel like I am reviewing a McDonalds or something, but here we go:
If you should find yourself in the market for an Odessa Hotel, this is a better than average option. The beds are really comfortable; they have a bunch of pillows; the rooms are spacious; the desk folks are nice; and breakfast is more substantial than a sweet roll.
No restaurant nearby, which is a slight drag for the late worker/​room service inclined.