Summary: they’re really great doctors and know their stuff and will be super nice and helpful but it’s their practice so their also sales people. I’m editing this a year later because I just moved and finding that horrible pillow reminded me I needed to change this review. I had CHRONIC pain that was coming from nowhere after a bike ride. Didn’t make sense! They fixed the issue(basically a very painful pinched nerve) and were really fantastic about it but there was a lot of upselling. I’m usually quick to turn down but I just presumed this was related to the injury so accepted. They knew my bf was helping with money but lay it ALL on me anyway; extra visits, exercise tools, this pillow etc. I now have things I don’t use, and when I tried to return this fancy pillow coz it was actually hurting me, they refused. The only thing I truly loved were these orthopedics they put me onto, but VERY expensive, they sell for another company.