MyEyeDr.

The friendly eye doctor conducted a good exam and explained thoroughly
Jay assisted me with choosing new glasses is great. Not pushy or did not steered me to designer brands.. Quick service even though there were a lot of clients Email correspondence could use improvement..

My Eye Doctor was great. It was easy to schedule an appointment, and the staff were friendly and competent. I would definitely go back.

Although I haven’t been to this establishment in maybe 6 years, I had a very good visit,
the Eye Doctor, the Optometrist was very professional as well as the staff, and I got my glasses in a reasonable time frame. When I came back to pick up the glasses the staff was very helpful and prompt I was in and out within 15 minutes.

Just left and at first wasn’t thrilled. They called offering an earlier appointment since they had cancellations, great! Filled out all my paperwork online ahead of time checked in, everyone was very friendly and helpful. But then I waited…40 mins to see the DR. I mentioned something about the time and the DR called me in right away. Super friendly and helpful doctor. Did not pressure me about declining the retinal scan which I anticipated he would. Suggested it but not pressured to do it this year. In and out, gave me daily contacts which he suggested and they feel fantastic. Went to pay and they again apologized for the wait and took some $ off for the inconvenience. As I was leaving a manager again sincerely apologized for the wait. 4 stars only because of the wait but they went above and beyond to make it right.

On a recent trip I placed my glasses on the bed and accidentally elbowed them as I rolled over. I heard a loud crunch sound and thought maybe I broke the frame, but luckily, just the right screw and lens fell out (still not sure how that happened, but whatever). Since I don’t have a repair kit, I brought my glasses to MyEyeDr to have them fix it for me.
As soon as I walk into MyEyeDr, I was greeted by a very friendly young lady. I explained that I did not buy my glasses there but would like them to fix it for me. She took them immediately and handed them off to someone. I waited about 7 – 10 minutes and another young lady came and had my glasses in her hand. Done! She had me try them on to ensure their fit. I asked how much it’d cost and she said it was free! :O I mean, it’s not like I mind getting things for free, but I felt bad since I didn’t buy my glasses there. But she insisted. =) Such great service!

Great staff and very educational too! Helped my whole family understand btw different kind of glasses, prescriptions, and benefits of having polarized glasses or not. Over all very satisfied. My mom, husband, and I all had appointments and were in and out quick! We all came out of there with new glasses and even a pair of sun glasses. The Dr. Was great and very educational. Did more than asked. Even advised that my husband go to a specialist bc she was worried about something. Maybe not a big deal but big enough for her to have peace of mind. Us as a family really appreciated that!

The optometrist there is actually very good and worked hard to make sure I had the right prescription. I had some problems with the contacts he originally gave me so he had me come back (for free) to try out several other brands.
Unfortunately, the rest of the visit went downhill. The people in the front either 1) intentionally charge as much as possible, or 2) have no idea how to read an insurance policy. At the end of my visit I ended up paying hundreds of dollars for the eye exam and lenses (I already owned frames)… WITH INSURANCE. I told them I thought my exam should be covered but the guy swore up and down that insurance does not cover eye exams and contact exams so I was charged for one of them. I went home and read through my policy and then went back the next day to show that indeed it did cover both exams. They eventually did refund me some of the money.
In short, the optometrist is very good but the other stuff they sell is expensive and they don’t seem to handle insurance well. If you go there, MAKE SURE YOU UNDERSTAND WHAT YOUR INSURANCE COVERS or else they will likely overcharge you.

This location has improved over the years. The staff is very friendly and Dr. Mathes is great. when offered, their two for one specials on glasses are very helpful. The only issue is that despite promotions, they are pretty expensive. Sometimes trying to get the prescription so you can do price comparisons is a drawn out effort (i.e. the Dr. has to sign but isn’t in, or is tied up with a another patient). It would be better if they prepared the prescription as you exit the exam and make that part of the whole process. I know they want yo to buy your glasses from them and this helps keep you in the store but sometimes it is bothersome. Overall, however, I would recommend to anyone who asks.

Outstanding service from Dr Mathes and his staff. Tina was fantastic.

Came for annual eye exam and everyone in here is super friendly and kind. thanks for a fast easy and great experience

Very pleased with the service. The Store manager and staff are wonderful, professional and caring. You will not regret your choice: -)

I came in for an eye exam. I had no appointment and waited about 5 minutes before the doc could see me. Once in he was more than helpful and made everything very simple and straight forward. When my contacts came in they were a little off so rather than have me come back he rechecked everything and had me all set with a new prescription right away. Great service.

I have been going here since I was told I needed classes 12 years ago. The staff is very friendly and the doctors have always been great. Their two for one specials on glasses are very helpful. The only issue is that despite promotions, they are pretty expensive and sometimes you have to wait awhile for your appointment. Overall, I would recommend over any other optometrist in Olney

Pushy staff hidden charges and the first place I’ve ever been that charges you for an eyeglass and contact exam separately. Even though its one exam it’s 2 charges.
Small selection but I didn’t get that far, taking my business elsewhere. Unless you hate money and live in olney don’t waste your time.

I have been to MyEyeDr in Olney a couple of times this year for different members of my family. both times I go the same doctor, who is great, super nice and makes the whole process so easy. that’s the good part. my rating comes from 2 factors: New staff is so disrespectful and rude. Pricing is ridiculous. when I asked to have my prescription so I can go somewhere else to shop around, i got discounts left and right. my lenses went from over $ 400 to $ 200.
Still I won’t go back. The people behind the counter are in general very rude and have a horrible attitude. I never felt welcomed. I felt like I was an inconvenience they had to deal with. And one of these appointments was for a 7 year old kid.

They are wonderful! Me and my brother both got an eye exam today and the doctor was extremely personable and knowledgeable.
You can tell that the entire staff cares about the customer’s experience. They really work to make sure you walk out with all your questions answered and all your needs met. They continued to be kind and courteous to me even after I told them I was getting frames and lenses online which I thought was really professional and respectful. I would definitely go again.

The staff is very friendly. The doctors are really smart and easy to talk to. Good selection of glasses and contacts. They can text you when your glasses are ready.
Dislike: the eye exam waiting area is a small at the end of a hall. It’s very quiet there, but the acoustics from the entire store funnel there. It’s really loud and awkward. You hear the beats from the stereo system, the glass grinder revving, employees laughing & having inappropriate workplace conversations & showing each other video clips on their phones, the sales people making customer calls… it sounds like there’s a freaking party up front. Put something in the waiting area – add a speaker so you can here the lobby music or put a TV or a sound machine, an air filter – something! I’m very rarely made uncomfortable, but your waiting area did just that.

Good service, nice staff, and optometrist. Only issue I had was with the pricing. Never before have I had a pair of glasses that was nearly a grand in total. I know my eyes are bad, but I don’t have bifocals or anything. Luckily I had the UnitedHealth Vision Plan as a government employee, otherwise I wouldn’t have gotten them at all.
Other issues I had were the types of frames made available here. Very limited number because of the small size of the shop and they were all hipster ugly frames that looked straight out of the 1950’s. That may be great for some people who have no taste and think that’s cool (or happen to be 70 years old), but for me I struggled to find ‘normal’ looking frames that didn’t call overdue attention to my face. A good amount of the ‘fashion’ glasses looked like novelty children’s glasses from Toys R Us. This style isn’t the reflection of the store so much, but they could offer more professional looking eye wear that doesn’t make you look like a metrosexual hipster douche.

I originally came into the MyEyeDr this January to get my exam for contacts and glasses. I saw Dr. Dorsam and she was just amazing! She answered a lot of my questions that I had about my vision. That day I came in with my boyfriend and had Thomas help us pick out frames for me. I love them so much! He showed me what frames/​colors were good for my face and complexion. I ended up with a cute pair of ProDesign glasses.
I came back because I had a question about my contacts and the new Dr. Mathes was very friendly. Im very sad that they changed doctors. The manager was helpful and got me in to see the doctor right away so that I could ask my quick question. They are always so nice here at this store. I will definitely come back for my annual check-​up.

Best eye exam /​glasses purchasing experience ever. The entire staff seemed very knowledgeable and had a seemingly effective, streamlined procedure. I had pretty much no wait time although I arrived early. Dr. Ly seemed like she knew what she was doing which is always a reassuring plus (opposed to my last eye exam where I was left wondering if my prescription was even correct).
Afterwards, Thomas was very helpful and proactive in making sure I got everything I needed when it came to lenses and frames. He was patient as I tried on probably a million frames and was always upbeat! Great service and very much appreciated.
I finally found a place I can rely on. Thanks for being awesome!