Jiffy Lube

So impressed! This is my third visit to this location over the course of a year and each time the customer service has been outstanding. On this visit I was very impressed with their ethics!
I was immediately greeted at my car when I pulled up. My husband did the last oil change and just told me to get it done this week. I wasn’t sure of the information on the vehicle (what phone number it was under, how many miles since last change, what type of oil…). The staff was very understanding. All I knew is that it had been serviced at another Jiffy Lube location and I knew the general time frame it had been done. The technician was very pleasant and said no problem, when most people would have made me feel like even more of an idiot! They looked up the information and called me to confirm the details (I took my 2 crabby young kids to lunch)
It turns out that I wasn’t even due for a change! It had only been slightly over 1000 miles. They reset the change oil light (that wasn’t done by the previous oil change), topped off all fluids, checked filters, filled my low tire, all for no change. When they could have charged me and I wouldn’t have known any different.
They even brought the keys to me and dropped of the vehicle with me about a block away where we were eating lunch! And, they didn’t make me feel like an idiot for not knowing any better! Talk about great ethics and great customer service.
They have a loyal customer for life!