McDonalds

Horrible service and they don’t care. Went through the drive through tonight and they messed up our order. I understand that happens. Called to let them know and the manager blamed the 15 year old kid
In the drive through. Not my point. I had the chance to drive back 10 miles to get my order of fries they missed. Not cool Ronald !

Whoever owns this franchise needs to better train their staff I just called and asked if they were 24 hours and they said yes and then told me that there drivethru is closed for cleaning so why would you say your 24 hours and then state you guys won’t be open till 4am one of the worst McDonalds I’ve ever been to the customer service and the managers are very unprofessional. Please McDonalds take this franchise away or sell it to someone who can train their managers and then their employees higher management needs to take initiative towards this! Please save this McDonalds and hire a better staff and offer them better training so mcdonalds name isn’t ruined for everyone.

I tried to stand by this franchise location for a long time, but I can’t anymore. I often stop by later on the evening or in the middle of the night as I keep odd hours.
I’m greeted with apathy most often and I never know what to expect. The ice cream machine’s availability is a crap shoot, they may or may not only take cash or they could randomly straight up be closed.
Another franchise is about 10 minutes away. It’s cleaner, the staff is more professional and the food is fresher. They’re also open 24 hours just like the circus near me.
If you want a staff that actually seems to respect you, hit up Taco Bell right next door. I feel bad for the hard working and kind folks at this McD’s because there are some.
My advice if you do stop by at night: Check your food and be prepared to go back through the drive through.

Just had to give a shout out to this McDonald’s staff! My MIL was in Lakeside for surgery and the only thing she wanted was sweet tea from McDonalds; in fact, she asked for it before she asked for anything else. My fiancé and I went to the closet McDonalds with a large container to keep her satisfied, and we were willing to pay for as many cups as it would take to fill.
To our surprise, the young man at the counter charged us for a large drink and seemed genuinely concerned about our family. Kudos to whoever runs this team and restaurant. We live on the opposite side of Omaha, and I would consider this McDonalds over any other in the city.

Seriously, McDonald’s… Two days in a row! A simple order of a single large sweet tea with no ice. Yesterday? Sweet tea WITH ice… Today, nonsweet tea with no ice.

Do not go here. They don’t know how to staff and you will wait for 30 minutes in the drive thru to get your order.
While I was waiting in line the other cars were yelling «what is taking so long».
Unless you have gas and time, find another place to go.

This McDonald’s is still new but service is fast and has the standard offerings which it serves as expected. Very supportive of the school and does well on breakfast. Both drive thru and eat in are good.

I generally don’t review large chain restaurants, as most people know what to expect, especially at McD’s. This review is primary in regard to the coffee at this location. I stop here for coffee sometimes late at night when working (usually between 10pm — 12pm). About ¼ of the time I get a cup of coffee that has been sitting on the burner for a long time, very obvious sludgy burned taste. The other ¾ of the time it’s fine. I bring this up because McD’s so heavily promotes their «premium» coffee and that it’s brewed every 30 minutes. This is clearly not the case. When fresh, the coffee is OK. Otherwise it tastes like the same old gas station coffee McD’s has had in the past. Note to McD’s: when there’s no one else in line and someone orders coffee that’s 3 hours old, please brew a fresh pot –or– make good on your promise to brew every 30 minutes.

Lame and lazy. If you’re going to ask me to order at the drive thru, and ask me to start over and re-​do the order AGAIN, PLEASE put what I order in the bags you hand me thru the window. (Just a suggestion.)

Fast service and a clean kitchen, can’t ask for much more than that