Comfort Suites Ontario Convention Center

I loved staying here! We stayed here for a week visiting some family and wish we didn’t have to leave. The service was great, the ladies at the front desk really cared about their guest. The breakfast was amazing and was different each morning, The bed was comfy and smelt fresh everyday. I would recommend staying here to anyone staying in the area!

Great service when booking over the phone, the room was clean, staff was available to answer questions at all hours of the night, breakfast was great too! 4 stars because we had a mishap with the shower function of the faucet & maintenance wasn’t on site to take a look.

Just checked out this morning after staying 3 nights for the Feb. 2016 California Bar Exam. Like the review a few below me for the July bar, I would also recommend this hotel to any California Bar takers!
The front desk staff were always helpful and professional at any hour. They’d greet me hello/​goodbye almost each time I walked in or out the door, which was sweet. I didn’t utilize any further hotel services, so I can’t comment on other things.
I had a suite on the third floor facing Holt Blvd and had no complaints with the room. Everything was clean, but some of the outlets were definitely not working on the wall facing the tv. Nevertheless, there were so many other outlets to use, including a strip right by the left nightstand, which I thought was a nice touch for charging my phone while being able to use it as an alarm clock. The complimentary toiletries were actually quite good– neither the soap nor the shampoo dried my skin/​hair out much at all.
This is probably just a commonality to all hotels, but the AC was loud when I tried to sleep with it on, so I turned it off. However, the room is SO HOT without the AC on, so I curled up with just the sleeper sofa blanket. Luckily, the king bed was glorious and it was easy to relax surrounded by all those pillows.
I’m a heavy sleeper once I fall asleep so noises don’t end up bothering me too much, but you can definitely hear the nearby train run at all times throughout the night. However, aside from a few random slammed doors and perhaps the occasional flushed toilet, I couldn’t notice too much noise.
The wifi was relatively fast and reliable, and it was a nice touch to keep my luggage for me after I checked out the morning of the last day. Finally, there are SO many good restaurants within a 1 – 6 mile raidus– go checkout La Authentica Michoana, Elvira’s Grill, and Russa’s Cucina Enoteca!

This review is based solely on the service given by this Comfort Suites in Ontario. I booked a reservation through Priceline a couple days before Valentine’s Day. When it went through, charged my card and issued a receipt and reservation number, I was a little surprised. I’d been hunting for about a week and every other place was sold out. I immediately jumped on the phone and called the hotel to see if they’d received my reservation. They had not, and the woman on the phone asked me to call back in a few hours to double check. I did just that, and a gentleman this time assured me that my reservation was in place and there was nothing to worry about.
Saturday the 13^th rolled around, and we were getting ready to drive over to the hotel. I was still a little nervous, so I called AGAIN, just to be sure that our room was ready. Lo and behold, the woman said they were completely overbooked and could not honor my reservation. What? You couldn’t call, text, email, send smoke signals — anything?!! I asked her why she hadn’t bothered to try to contact me, and she said they were handling the situation by calling their Priceline rep. Nice.
That left me a whole nightmare trying to get a refund from Priceline, but that’s a different story. Just buyer beware when trying to book this hotel through a 3^rd party — they will only honor it if it’s convenient for them to do so.

I had a prepaid reservation for a room with two King beds. Upon arrival they were sold out of rooms with two King beds. Since I just drove from Seattle I took what was available. The rooms were very dirty, so was the shower.
The next morning I was surprised with the breakfast they serve, the food was empty or rotten. My pictures show. I was there Christmas night, so the next day being the 26^th they should of been well prepared when offering FREE Breakfast, it makes sense if you over book your hotel then have enough food!

We picked this hotel and were very happy with it. During breakfast we met Nicole who provides the food and cleanup. She made us feel like we were home.
We had some bulbs out in the bathroom, found a maintenance man on our way to breakfast and told him. He found us in the breakfast area 10 minutes later and told us it was all fixed! Thank You Pablo!
The room was very fresh and clean when we returned.
Excellent place to lay your head.

Friendly staff. Internet, plenty of towels, fridge, safe, and all other creature comforts you’d expect. Free breakfast was okay. Pool was clear and clean. The room is really nice, but check out was 11:00 am and I paid $ 130 on a Friday afternoon.

I just stayed one night here so that I could be close to the airport for an extremely early flight the next day. This is a very nice, comfortable hotel for a fair price. It was cozy and clean and just what I needed. The gal who checked me in couldn’t have been nicer or more friendly. I think her name was Adrian? Maybe? Anyway, she is what every hotel needs at their front desk. Her attitude made it clear that this was a hotel that cares to make everyone’s stay as pleasant as possible. It’s also a perfect spot if you are at a convention or need to be near the airport.
My highest recommendation for this hotel.

Stayed here for three nights while taking the California bar exam (can I write a review for the State Bar of California? I have so many opinions…).
I was impressed with the staff (they were very professional during my entire stay), and the facilities. When I initially checked in, I saw that my room was near the road. Since I’m a light sleeper, I requested a room that was not near the road, and also not near the elevators or stairwells (yes, I was being high maintenance but I didn’t want to risk anything for the bar exam!). The staff person was polite and understanding, and placed me in a comprable room in the middle of the hallway, and away from traffic. It was great!
The room itself was clean and updated/​modern. There was the usual desk, but the room was also a mini suite in that it had a bar, mini fridge large enough that it was actually functional (I purchased tons of yogurt, soda, bottles of water, fruit, etc. and it all fit in there), 3 person sofa, and coffee table. It was nice to study and relax in my room in a way that was similar to being at home. All the things worked too — like the ironing board wasn’t warped, the iron worked, the hair dryer (though not high-​powered enough for my thick hair) was fine, etc…
The breakfast started at 6AM, and it was great for a continental breakfast. There was plenty of non-​greasy proteins (scrambled and boiled eggs available, yogurt, ham/​sausage), carbs (breads, muffins, waffles), and your other usual breakfast items (hot oatmeal with toppings you can add like raisins/​brown sugar, cold cereals with milk in small cartons, etc). The second day it was variations on the same thing (hardboiled eggs, and egg molds this time, bacon instead of breakfast ham, etc).
The gym facilities were basic but clean. Only one of the following — elliptical, treadmill. When I tried to use the gym to let off some bar exam steam, the elliptical was being used so I just ran outside instead. There’s also a pool that I didn’t use but it looked clean (it was outdoors, just fyi).
The cleaning crew was good too.
My only complaint was that the rooms didn’t seem to be very soundproof. I could hear the person in the room above me walk around, and I could hear the person in the room next to me flush his toilet (but thank goodness nothing else). If you’re staying here for the bar exam, get a room on the fourth floor so there’s no one above you making noise while you’re trying to sleep.
If you’re considering this as an option while taking the bar, it’s a good deal ($ 99/​night)! They offer a late checkout at 3PM, but you still have to pay half-​rate. I ended up not staying Thursday night because they allow you to check out that morning and leave your luggage in a back room along with all the other bar-​takers. The location is convenient because there’s a starbucks, and quiznos within 3 minutes walking distance, and an Italian (?) restaurant in the same complex. A gas station is within walking distance too, so you can get essentials you may have forgotten. It’s about .6 mile walk from the Ontario convention center. I didn’t go back to the room to eat my lunch, but just packed it, put it in my backpack in the hallway along with all the other bar-​takers’ backpacks, and ate it at a quiet table on the second floor of the Convention Center.

In my opinion, this hotel is not at all comfortable. The beds are uncomfortable, and they give you like six pillows all of which are too bulky. I booked a room for four nights, and I had to check out two days early for several reasons. First the bed and pillows were not comfortable, second the soundproofing of the rooms is terrible. I could hear every noise coming from other rooms, and people were loud all night. Third, and this is the straw that broke the camels back, landscapers making an insane amount of noise at 7 am when I finally got some peace and quiet and fell asleep at 4 am!!! I was too through.
The breakfast buffet was gross, and people were like vultures with their 30 kids running to grab cereal. The staff is warm and very welcoming, but this hotel just didn’t deliver my most basic need, comfort. With so many different hotel options available I would suggest looking elsewhere.

I booked our room online and as soon as we arrived the front desk helped with our reservations and everything went smoothly. They have complimentary parking, wifi & breakfast. A plus for me! The room was spacious and very friendly staff. We will stay here when we are in town.

Stayed 2÷28÷15. Good location and nice room but maintenance manager must be related to a corporate bigwig. No towels at the pool except for those strewn on the chairs overnight. Trash receptacles overflowing for over 24 hours .
Housekeeping removed the shower mat from the tub which appeared to have adhesive strips for safety. But those turned out to be marks from old strips. Got in the shower and promptly slipped into the wall.
The front desk gave us a shower mat .
indicated that the TOTAL charge would be $ 99 and change but total apparently does not include transient occupancy tax and some other surcharge I guess for hearing jets, traffic and late– night conventioneers through the uninsulated walls and windows

I have stayed here twice, was able to get a room last minute both times pleasant stay. Everything’s clean, many options to get food delivered to your room. 4 stars not 5 because I can hear the people next to us arguing, but again that’s every hotel

Fantastic stay here at the Comfort suites!
I was greeted by a very sweet young lady and checked into the room quickly.
I had some cases sent ahead of time and they were there waiting for me, safe and sound!
All staff were very professional and courteous and the facility looked New!
The towel animal in the room and the Gold Star on the door were just great touches and show these folks take the time to appreciate loyalty in their clients!
Fantastic work Comfort Suites Crew!
Keep it up!

I love you comfort suites ontario… I travel for work 40 weeks a year on average. Very clean, courteous, and caring hotel :)

After arriving at 3 am, the surly front desk clerk informed us that our room was released at midnight. We let him know that we called and let them know we’d be arriving late and we also had an email holding the room until 7 am. The clerk proceeded to act like he was doing us a favor by finding a room for us, but we had to haggle to get the original rate. He was incredibly rude and at no point did he apologize for any inconvenience, instead acting like it was our fault for arriving so late. Once we got to our room, it was clean and comfortable and the breakfast buffet was average selection and quality. It was incredibly frustrating, however, to realize that there were 3 charges from this hotel on our account. All in all a decent hotel but not recommended due to such a low level of customer service.

Probably a 3.5…I stayed here for my bar exam so most of this review will be from that perspective.
In case you don’t know, most bar exam takers stay in hotels and walk to the Ontario Convention Center to take the three day California bar exam. That being said, I booked my room back in February for the July exam for 4 nights (sunday — thursday) and 5 days (checking out on Friday).
CHECK IN:
I arrived at almost exactly 3pm (the time for check in) on Sunday and was able to get a first floor room. Some people mentioned not to get the higher rooms because of the elevators getting jammed, but from my experience it didn’t seem to be a problem especially since we only have 4 floors.
Check in was painless, showed them my credit card and then they gave me my room key.
For those that want to check in before 3pm, they had a sign that said they don’t allow it but my friend checked in early by calling ahead and she got one room that they had available so it’s worth asking.
HOTEL LOBBY:
The lobby is pretty nice, a few couches and chairs and big TV. They have a water dispenser out with fruit in it, which was nice and cold each day coming back from the heat.
This is also where the breakfast is located, with probably 3 – 4 tables. Not that big, and then next to that is the «business center» with what looked like a printer and 2 computers.
BREAKFAST:
The breakfast is from 6−9am on weekdays and 7 – 10 on weekends. It’s actually pretty extensive with hot foods like omelette egg patties, bacon, oatmeal and what looked like beans and some other hot food.
Then you have your breads, toast, bagels, donuts… and even yogurt and milk. Cereal variety and then WAFFLES! They had a strawberry mix and a regular mix, and one waffle maker with a bear figure and then a normal one.
For a continental breakfast, it was pretty nice and from what I could tell, not that many people were eating it and it wasn’t that crowded.
ROOMS:
I got a room on the first floor, (110) that was facing the parking lot. I was a little unsure about that but you really don’t hear the noise of any cars. You can however, hear the train. It doesn’t come by SUPER often and at night I didn’t hear it but during the afternoon and morning, I did hear the noise.
It comes with a fridge and microwave. The fridge is a good size, about 4 shelves and then side shelves and sections for water bottles. The only sucky thing was that it pretty much froze my food (and lettuce!) and I was too scared to take it out and turn the dial down. When we first came and put our food in there it was barely cold and then suddenly it became super cold.
The microwave is nice, easy to use…
The bathroom was clean and fairly big. The room itself had a couch and table, desk and then TV. The bed was a king with plenty of pillows, towels, sheets etc. Didn’t have any complaints there. Air conditioner is sort of «loud» but helps drown out the noise of the people around you (I could hear coughing and the TV) or the train but it keeps the room cool.
I did see a few ants in my room and I’m not sure if it’s because I’m on the bottom floor, but that was slightly gross.
The internet connection is kind of weak, but I guess what do you expect for free wi-​fi?
DISTANCE TO CONVENTION CENTER:
For those of you taking the bar exam, it takes about 10 minutes or so to walk. It’s actually kind of far… but it’s worth it in my opinion. Free fridge and microwave, free wi-​fi and breakfast (although I didn’t eat it for fear of food poisoning) and overall very comfortable. It’ll just suck walking to and from the test center for lunch breaks etc. in the hot heat.
Oh, it’s also like 1 minute from Starbucks, so if you want coffee there you go!
Overall, I’d recommend this to other bar takers (or travelers) who want to pay less than the double tree and still be within walking distance and have all of the amenities you will need to study, heat up/​eat your food and sleep.

I have to give them 5 stars because the staff members found my wallet and everything was still inside, including my cash!
I came here for a 1-​day seminar, so I don’t know anything about their hotel rooms. I just know that they have friendly and honest staff members.
Thank you to whoever found my wallet!

We stayed here for the first time and were very impressed! We got a parking spot close to the door. Pam was very welcoming upon check in. Great fruit water in the lobby. Nice quiet elevators. Quiet Good sized room with comfortable beds and soft and firm pillows. Perfectly satisfying breakfast in the morning with yogurts, pastries, waffles, fruit, eggs, tater tots, biscuits and gravy, oatmeal, and juices and coffee. And I didn’t use them but I saw there was a fitness center and a pool too. I will definitely stay here again!

I was really impressed by this hotel. I normally don’t book with comfort suites, but took a chance, based on the price and the few reviews I read.
The whole hotel, from the lobby, to the hallways, to the room all smelled really clean and fresh.
The room was really comfy, offering both soft and firm pillows and i melted into the bed. There was a pull out sofa but we didn’t really utilize it. The bathroom was pretty spacious.
I didn’t really take advantage of the free breakfast, but it was decent from what I saw. I did get some pre-​packaged yogurt and string cheese to go. I like that there were food items to grab and go. They also had bread, pastries, make your own waffles, cereal, and hot items (I assume it was eggs and some protein).
Staff were all really friendly. You really felt welcomed when staying here.