Red Lion Hotel

It’s a good and reasonable hotel to stay in. Yes it’s a little dated, but my room was clean, large with a microwave and refrigerator included. Customer service from the front desk to the dining room was good. The included continental breakfast was minimal but you can buy a hot breakfast for $ 5. The hotel is conveniently located close to Ontario airport, convention center and restaurants.

The title of this hotel really needs to be renamed. It is listed as Red Lion but is now called «Folk Inn». I stayed here three nights ago and it is a pretty dated place. It wasn’t dirty, which is a plus, but the entire vibe just screams dated and old. The room had the heater on at full blast when we walked in and smelled really awful. The pillows were hard, the bed was semi comfortable, and the shower was alright. The front desk staff was friendly but other than that I was not impressed. The amount they were charging for this place is ridiculous, considering how dated everything seems to be.
The location is convenient, which is why I gave an extra star. It is located right by a couple gas stations, a Starbucks, and various other fast food restaurants. Everything is in walking distance, which is a huge plus.

Disgusting!!! Dirty Dirty carpet. Bathroom tub stained. I relocated 3 times all disgusting! Horrible customer service. Ugly hotel very outdated. Alot of ghetto people staying here. I recommend you sleep n your car then stay here

Where do I start. How about at check in? Sure.
Well, some background. I stayed here before taking the bar at the convention center, so ya I’m on edge at the time and hoping everything goes smoothly. Anyways, I check in the day before the exam. I give the check in guy my credit card, he swipes, and loudly enough for everyone behind me to hear, says: it’s DECLINED. Not «oh do you have another card?» Nothing discrete and hospitable like that. Embarrassed, but knowing I had more than enough funds on my card, I proceed to take out another. But before doing so, he says oh sorry I swiped it the wrong way. Welcome to the Red Lion. Er, the Folk Inn.
Then I show him a coupon I had that gave me two nights for the price of one. But alas, the «folk inn» no longer accepts things from the red lion, despite their wifi being labeled red lion, housekeeping wearing red lion tee shirts, etc. So I got to pay full price for my excellent experience.
The room, oh the room! First, it smelled like B.O., yum. Second, the faucet dripped. All.night.long. Good thing I didn’t have to be up early in the morning to commence three grueling days of bar exam life. That would have sucked! Oh yes, it did. I had to ask them multiple times to fix it, they told me they couldn’t, and then on day two, they sorta kinda fixed it. Third, it just feels dirty in that hotel. I was afraid to look around, for fear of being grossed out and not having the time or energy to switch hotels.
Pros: it is walking distance to the convention center, and it was one of the cheapest hotels at the time. I was a struggling bar student, gotta cut costs somewhere. I guess you get what you pay for. But if you can afford an extra hundred bucks, book at a different hotel.
This was a terrible experience. I only gave it two stars instead of one because it is conveniently close to the convention center and because it was cheaper. Cheaper in every.single.way.

This hotel is now called the Folk Inn. It is the Red Lion Hotel with a sticker placed on top of everything — literally! Our key cards said «Red Lion,» with a «Folk Inn» sticker placed over it. DO NOT STAY HERE FOR THE BAR EXAM.
I stayed here for the February bar exam, since the property backs up to the convention center. Check in was a pretty awful experience. There were 3 employees behind the counter and only 1 of them was actually checking people in. I stood there for roughly 10 minutes before 1 of them asked me if I had a question… seriously? No, I want to check into my room which is why I’m standing in front of the front desk. Once I was in my room I noticed that the front pillow on my bed had a giant stain on it. Absolutely disgusting! I’m supposed to put my head on that? No thank you! Good thing I brought my own pillow! Other than that; the room and entire hotel just felt dirty. The halls smelled weird. My friends upstairs ended up having to take an ice cold shower in the morning because the hotel was out of hot water at 7am. Their continental breakfast was pretty sad. The first day they had apples and oranges and then every day after that, only oranges (guess they are cheaper). You can pay $ 5 to upgrade to a «hot» breakfast. I’m glad I brought my own breakfast.
Also, you would think that with hundreds of bar takers you would allow us to check out during our lunch breaks or later so we don’t have to worry about doing it in the morning before the exam… NOPE! They moved the check out time up so that we couldn’t do that. I recommend that you stay at the Raddison — they allow you to check out during the lunch break because they know they can’t clean all of the rooms at once.
Pros:
Close to the convention center
Microwave and mini fridge in each room
Cons:
See above

This is not a luxurious hotel. It feels a little sticky, outdated and in desperate need of a total makeover. BUT the staff here is amazing. They treated us with such kindness and respect — something you don’t come by often. They have a cooked-​to-​order breakfast each morning for $ 5. The woman who cooked our breakfast has been working there for 15+ years. She was SO kind and warm. We stayed for 4 days and they treated us like family. They were so friendly that I felt like I knew the whole staff by the time we left. It was such a breath of fresh air to be treated so well. Thank you!

This hotel is okay, won’t be back. The customer service was excellent but the room was not very clean. The carpet was old and dirty. Microwave didn’t work and remote was so filthy. Also had tape holding up outlet in room.

This hotel reminds me of The Shining for some reason. Old carpet and walls that seem like they are falling apart. They get two stars because they are not the most cleanliness of hotels. When my husband and I arrived in our room we turned over the pillows to find strands of hair and black stains. We asked for different pillows, picked them up at the front desk, and again… More hair. Apparently, the staff member went to get the pillows from another «clean room» and met my husband in the hall to give them to him. The staff was nice but I would not spend money here again. There are better hotels around the area.

I will post this review for both Unilocal listings for this place.
First off, it is confusing when you first get to the hotel. You see signage for Ayres and Red Lion before turning in. Turns out the hotel used to be the Country Side Suites by Ayres. The signs in the room on the door still say the old name. Maybe there’s a reason they sold the property and moved next door. Just saying.
The hallways smell HORRIBLE. I should’ve suspected something when I saw ceiling fans on. The carpets are gross.
The room décor is outdated. The comforter was stained. The whole room feels and looks dirty. The light over the bar sink kept flickering.
Only positive is the free wifi coverage gets signal in the room.
I stay at a lot of hotels and have learned to not expect and ignore certain things but I can’t help but point out all the negatives about this place.
Only ended up booking this place on a Priceline Express Deal. So glad I only had to stay one night.

This hotel by far is the worst! All I have to say is don’t eat the food… Not worth the health risk! The owner/​manager treats their employees like they are less than human. Workersget minimum wages and they expect them to work like your making $ ¹⁵⁄₂₀ hour… They charge for the items they get free from red lion, they often don’t wash sheets, fold them on the ground. I now question if I would ever stay at a hotel again after seeing behind the scenes at this one.

Terrible customer service. The guy at the front desk was so rude. We were driving in from Ventura county and planned to get there early, so I had specifically called in before and asked if that was possible. He told me it was for an additional cost, but warned us that check out was at 12 so rooms might now be available until then.
We arrived at 10 and was asked to come back around 12 when the rooms should be available. So we killed 2 hours and came back. Then the guy at the front told me to come back at 2:30 because they had to clean the rooms and inspect them. But he told me very condescendingly not to worry” because my reservation was on file and that «he knew my face» and that they would call when my room was open.
Since we were here for an event in San Bernardino he suggested we go to the event and maybe come back later. I’m sorry, but we literally woke up and drove straight here. Not dressed, no makeup, and you want me to go where?
So I canceled and checked into the Ayres next door.

Horrible place never will I stay here the last Linda came into my room while I was gone harassing my friends while I found blood on my pillow and my wall was coming off she doesn’t speak English!

Worst customer service!!!
They overcharged my boyfriends card and try to say it was our fault for booking through
On top of that we tried to check in to our room and said it was past the check in time and we could no longer stay in the room. But they still charged the card (twice)!!! I will never be coming here again. The owners are Asians who try to take your money and don’t try to work with you! Stay at the hotel around the corner! Much better customer service. ONTARIO AIRPORT INN!

3.5 STARS
Got a double queen hotel room for one night because we were going to a music festival near by.
I can definitely say that it is a much nicer (cheap) hotel then most of the other cheap hotels that we’ve gotten previously for other music festivals.
It’s also right next to the 10 freeway so it was easy getting in and out quickly.
The lobby was big, clean and bright.
Although the asian ladies checking us in at the front desk took a really long time checking us in, like there might’ve been a problem. And I think I know why…
Our supposedly double queen beds were definitely NOT queen size.
They were full sizes. So I suspect that they might’ve accidentally given our room to someone else and gave us a different room.
But at least the beds weren’t hard. They were actually pretty bouncy.
But the pillows were a little bit disappointing because there was only three small pillows per bed and they were kind of flatter than most other hotel pillows.
But the room was very clean and the air conditioning worked well.
The bathroom was clean as well and we had enough towels.
Also had a small fridge.
My only other complaint was that we had to go up two flight of stairs to get to our room… didn’t seem like they had many elevators.
Overall, it was a nice quick stay.
P. S. Make sure you check in all the vehicles you have parked outside, otherwise you WILL get towed.

Value is always important. Red Lion gives you allot of value for your hard earned money. I suggest that you use Orbitz to book the room. The hotel is easy to access, clean, friendly staff and the room includes a small refrigerator along with a microwave.
Free internet and breakfast. They will charge 5.00 for a hot breakfast.

The hotel itself was nice rooms are nice how ever there breakfast is really poor they really have to work on there breakfast.

This is a decent hotel. We booked by one of the discount websites so got the room cheap. I will say never try to book direct I always find prices for the same rooms much cheaper.
For all the hotels in the area I am surprised this is as run down as it is. If I was paying full price for this room I would be very upset.
If you are looking for a ultra clean and well maintained hotel this isn’t it. If you are looking for a place to crash that is just ok you won’t be disappointed.

All a person needs is clean bed and clean bathroom to have a great nights rest. Staff is super friendly and very helpful. You get what you pay for.

The front desk staff was very «people friendly» when we were checking in. Made us feel welcomed. A smile and a great personality will go along way. The beds were super comfy and I slept like a baby! The only thing I had a problem with and it’s very small. is the air/​heat. Would get very stuffy if heat was on for too long. And the vanity lights were too strong. making putting on makeup a challenge because of the heat radiating down!
But all in all… GREAT place to stay. I think my husband and I have found our «getaway» hotel!

THE BEST PLACE TO STAY IF YOU ARE TAKING THE BAR!!!
Why?
1. Next to the convention center (go through the parking lot and gate and you are at the convention center — 2 minute walk)
2. Cheap (especially if you join their rewards program. I paid less than $ 280 for 3 nights)
3. Free breakfast (bagels, cream cheese, cereal, milk, orange juice, coffee, tea). Hot breakfast is $ 5 and they can bring it to your room
4. Late check-​out on Thursday. Lunch is more than an hour, you can check out on Thursday during the lunch break
5. Nice inside with a mini-​fridge and microwave so you can heat up your food (pack your lunch and dinner beforehand so you do not have to wait to buy lunch during your lunch break + you do not have to worry about food poisoning. I ate pasta salad everyday LOL)
6. No bed bugs
7. Free parking (a lot of it) and free wifi (no issues)