Denny’s

This was the most horrible service waited over a hour for food and still didn’t get it!

Me and my friend have been coming to eat at Denny’s once a week for almost a month now and every week we get the same waitress Deb (: and only because of her we still come in and eat! She so friendly and kind and always makes sure are order is right and are drinks are full (: She’s a hard worker and if anyone looking for a great experience visit her haha she the best! Don’t get me wrong we have been served by two other people however one got are order wrong and was rude about it and the other was too busy eating to pay attention to her customers. Thank you Deb for a great experience can’t wait to come in next week for are weekly visit and meal (:

I’m putting 5 stars because of this awesome waitress Debbie, I come to Denys at least once a week and Debbie makes me feel like I’m cared for hear, is always ready with the refills and is always checking if we need anything, she’s kind and sweet, all around a great person she makes the experience here worth coming back. Thank you Debbie!!!

I don’t understand why certain people get hired as servers. First of all. We ordered 3 salads to be brought out first, never came. I asked for no mushrooms, what do you think l was in my food.
Then we ask where the salads are. And there was no apology, just oh… Salads came and the lettuce was brown.
Then after waiting 25 mins I was about to walk out of the place. No check given, no sign of the server. I then walk up to the front to see the server hiding behind a wall texting. After yelling HELLO…” I see her tuck back even further around the wall.
The worst service I’ve had in a long time. And it’s not fair as a paying customer to be treated like this. Good luck to anyone attempting to have a decent meal here.

Worst customer service ever. No utensils to eat. Food got cold. I had to steal my own utensils from an empty table. Was never given refills. Drank the rest of my coffee cold. 45 mins later after trying to get our waitress I hunted her down behind the counter. This place has gone down hill.

When a employee says «este restaurante esta echo un ASCO» wth does that make you think? Never coming here again…

This place is Horrible the Manager named Ana is Super Rude I went in to order a Breakfast Plate and a Extra Pancake and she tried to charge me $ 21 for something that cost $ 9, and than when I asked her why it was that price she caught an attitude right now what she should have done is said sorry it was a mistake but she made it seem like it was my fault I a few choice words with her and than walked out and didn’t pay for nothing THIS PLACE SUCKS

Came in here late at night with my girlfriend and Debbie was working saw a review about her so I remembered the name when she mentioned it. She was a nice lady and when I mentioned she has a compliment on Unilocal she seemed surprised she said she doesn’t get much compliments I don’t see how this is possible she was a great lady very nice and tended to our needs very welcoming lady fast service as well

It’s pretty sad that only one employee runs this restaurant during dinner time… Although, I do see a man and child taking food to tables and cleaning… Weird. But hey it works I guess.
The server was serving about 7 – 10 tables while customers waited to get rung up to pay.
1 cook that helped bus tables between orders.
I feel for the server because I know it’s stressful but she made the best of it while she gave us our table. And when she brought our food.
I think she is being over worked and has been brainwashed into thinking it’s acceptable. When i told her where we wanted to sit she said she had to clean it and left us waiting and then started clearing another table and cleaning it so I just grabbed the Menus and sat us down. She eventfully came back.
She should quit and let the owner deal with hiring more people. I give 1 star for her making the best of it and the 2^nd star because the food was good.

It was a great experience Debbie on overnight amazing customer service and the food was delicious! Thank you Debbie I appreciated you speediness and your smile! It was a breath of fresh air to walk in and be treated like a guest in someone’s home. Thank you!

Bad service all around waited there for 30 minutes with no drink or service need better customer service hire better service workers. because there working grave yard shift they feel they need to drag ass. thumbs down… hire people who show pride in there work not people who think there doing you a favor by serving you…

I can only say that the food was… eh, even for a Dennys, but that’s to be expected. My boyfriend and I’s first clue should have been the fact that the girls bathroom looks like someone poured acid all over the seats. And then our second clue and final should have been the waitress we heard say to another «well at least I clean it» i so badly want to ask «clean what???», but of course we couldn’t. Anyway, it wasn’t that alarming because hey, at least she cleaned it… whatever it was. We finished (kinda) our food, drove toward our hotel… and found the dennys on vineyard that our gps was originally taking us to before was saw this one and decided to settle… we should not have settled.

Sitting Here as We Speak And I Really Should Have Gone To The One On Vineyard. The Service Just Sucks I Ordered The $ 4 Chicken Wraps And Was Told I Cant Substitute The Chips With Fries. Well Thats Not True For An Extra Price Yes You Can And When I Did They Brougt Them Out As An Appetizer And Not With My Wraps. They Didnt Even Come With Salsa… Yepp Never Again Dennys Failed To Please My Hunger. Oh Yes Failed To Mention This Location Charges If You Want Ranch Or Any Sauce With Your Meal.

Service sucks ass…30 mins nd still haven’t placed an order… booooo…no stars… but since. I have to give a rating it is what it is… close this shit down

Really bad customer service specialy this lady her name is Anna she took forever to take the order. I order a bud light and she she brought me a Budweiser she told me they run out the bud light.

Im walking distance from this Dennys.
I love Dennys… just not this one. This one is very disorganized, ghetto lookings… looks dirty inside. The air conditioning doesnt always work, constant turnover of people. Thats gotta say how this place is ran.
I order to-​go alot. My food sits on the counter waiting and waiting for someone to bag it. One time, they ran out of syrup containers… so they gave me 3 old ones that leaked all over my food. So they inturn brought me a soup bowl of syrup. Really?
This location is very weathered and old. Needs a major facelift and new management. And with the yelling of the manager, its really not a nice experience.
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I keep coming back thinking it might be different. Placed a to-​go order… used the mens room… gross. dirty restrooms. Someone destroyed the toilet. Asked management to clean the bathroom… they looked at me as though i was crazy… really?

A tale of two Denny’s. One old with a little park like yard where the service was spot on! The other a newer model built with a bar that did not work out. And a long wait for a seat. This would be the old Denny’s with a slanted roof and paloverdes stone. It is right next to the freeway siting far back on the lot behind a gas station. The service was fast, the food was good as Denny’s food will get. The restrooms clean and the staff friendly. Parking no problem. And best of all I had lunch looking out at the little park like yard VS a parking lot.

***DO NOT COME TO THIS DENNY’S*******
On the way to Palm Spring outlet, my boyfriend and I stopped by this Denny’s to have a lunch break. Before we sat down to order food, we decided to go to restroom first. However, the manager stopped us immediately and demanded us that we needed to order food in order to use the restroom. We explained to her that we were planning to eat here after we used the restroom. However, the manager, Ana (Who knows if that’s her real name. She may give me a fake name), was very rude, and she said no and demanded that we paid NOW. We were like WTF… she was soo rude! She kept saying that this was franchise store and it’s her boss’s decision. I understand that restrooms are reserved for customers only, but the manager could use a nicer tone and not treating us like we were bums.
I ended up buying a cup of coffee, but she couldn’t even make my coffee right. I ordered regular mild coffee, and she gave me ice coffee and tried to charge me extra.
I was very offended by how the manager treated us. No wonder this location only gets 2 star. Among all the Denny’s that I have visited, this location by far has the worst customer service. Seriously, if you want to go to Denny’s, I would recommend you to go to a different location.

Service is friendly. I was their first customer to try their fish tacos on their new menu realesed this morning. The fish tacos were okay, too dry. They need to come up with a salsa chip dip.

Manager is a douche bag! My friend complained about her food which was very salty. The manager instead of correcting the problem argued that there was NO way this could be salty… seriously? Arguing with a customer… not very professional!
Plus the service was extremely sloooow!