Eye Savers

~Eye Savers Orange City FL~ Absolutely Horrible! We went only to purchase glasses for my daughter, not to see the Dr. The appearance when you first walk in is minimalistic to say the least –they obviously don’t care what their customers think or if they feel comfortable. The customer service was the worst I’ve ever experienced. I get more eye contact and verbal interaction when I bring my dogs to the groomer. There was no discussion: the employee had my daughter sit, measured her, said payment amount, sign this, walked away. I received a call when the glasses were ready which sounded like an automated recording (though it was not) –again no verbal interaction. We went to pick the glasses up and not only did they not fit, but the lens on the side needing a stronger script was ridiculously thick and magnified my child’s eyeball. There is absolutely no way she could wear them. I can’t even imagine the ridicule she would endure going to school with one average sized eyeball and one magnified eyeball! This is what she looked like: ‘o~O’. I refused to accept the glasses and asked about their refund policy. The employee asked if I paid for them «out-​of-​pocket», then asked if I paid by credit card. Why, because credit cards provide some consumer protection? When I said yes I paid by credit card, she said «well we can’t do refunds, but my manager can call you on Monday». Today is Saturday, so we’ll see what happens Monday. This company is absolutely horrible and I would strongly caution anyone against going there!