Well I just went to this store to handle a problem with my service, and the lady I dealt with was very nice. She did inform me that the particular problem I was having was beyond their capabilities in the store, but they gave me a phone number and email address to rectify my issue. I was pleased with that. Guess everybody has a different experience.
Amy S.
Évaluation du lieu : 2 Jacksonville, FL
I do not recommend using this T-Mobile. Customer service here is awful. I’ve been in when there have been no other customers in the store. Both employees were rude and acted as if they had no interest in helping me. When all was said and done, they didn’t help me at all. I had to go to another T-Mobile store the next day to get my problem fixed. I got their names and called T-Mobile to complain. Whether it did any good or not, I don’t know. Probably not. Do yourself a favour and choose another T-Mobile store.