Quest Diagnostics

I went here to get some blood work done… They were quick and clean. I think I waited maybe 3 mins before they called me in. The girl who drew my blood was great.

I was very impressed with the layout of this new office, as well as the quality and friendliness of the service received. the office layout is counter /​stall style with 4 patient stalls along the counter, and the blood draw employees only have to walk 3 or so steps to the next draw station for the next patient. You are not in separate rooms as traditional blood draw offices are. Make a reservation at these facilities online, it is becoming more and more the norm, otherwise you will wait as others proceed ahead of you who had reservations. I arrived at 10:35 am on a Monday for a 11 am reservation, with about 6 others in the room, and was out by 10:55, waited about 15 minutes, the 3 vial blood draw was about 5 minutes, and done…

Well. never ever ever is it fun to get blood drawn. And this place is no exception. It was a little hard to find, up on the second floor, and was sorta randomly placed. I walked in, and I didn’t have an appointment, but my doctor had faxed in the tests I needed the day before. After telling them my name. it took them over 5 minutes to find the fax, telling me multiple times that they did not have it. Eventually they found it in the fax machine (shocker!) and after probably 15 or 20 minutes they were ready to draw my blood. The lady working with me was nice enough, she didn’t speak very much english but that is okay, I didn’t mind. I asked to lay down because I have passed out giving blood in the past. She was nice, not as patient as some people I have worked with before. I laid down and tried to have a conversation with her to distract me. She didn’t really want to talk. After a few minutes of pain she let me know that the blood wasn’t coming out. So we had to do the other arm. By this point i was stressed out. and she acted like she didn’t know what she was doing. She kept saying «it won’t come» and that just freaked me out. Normally they should be calm or at least try to keep you calm, but that didn’t happen.
After it was finally over I was very lightheaded and shaky, but glad it was over. She apologized a few times, saying she was sorry she made me cry (maybe I am a big baby… oh well hahah).
Overall, I wasn’t really impressed with this place. It did the job, but I wasn’t happy with the service or the facility. It was slightly older, decently clean, but not the nicest place I have been.

I love that this place opens at 5am!!! You can go In early and still make it to work! I went in without an appt at 550 and was seen within about 15 –25 min, not bad at all. I’d recommend coming here early and then just go on with your day.

My daughter had to have blood drawn on a specific day which happened to be right in the middle of our Disneyland vacation. We Unilocaled the Quest locations and chose this one based on the reviews. We were not disappointed. My daughter was apprehensive because she’s never had blood drawn and they were great there. We didn’t make an appointment but just walked in and were in and out of there relatively quick. It is clean and organized. Highly recommend them.

Worst experience ever! I wasn’t able to make an appointment because I needed to get the work done by the end of the week and no morning appts available (it was a fasting type). I got there at 9a with 2 toddlers and she said 30 min wait. First thing I hear is a lady walk out in fury and tell the older couple near the door ‘good luck with them!’ Soon enough people walk in and out even though they signed in the walk-​in list. 20 min later the older couple, now upset, speak with one of the techs and they apologize and say ‘sometimes that happens’. Then he says they can go in now. 10 min after that (meanwhile people still going in and out), I asked the girl when I’ll be able to be seen since everyone else in the room came in after me. She says 20 more min. When I say I had already been waiting 30 min and see others come and go she gets defensive and starts giving attitude. Ten min after that, one of my toddlers now has a dirty diaper and she says there is no changing area and I am up soon. Ten min after that they say ‘sorry we skipped you, you’re up next’. All this before my morning coffee.

They need more competent employees. There used to be an excellent guy there but he left. Waits can be 2 hrs if you’re a walk-​in. They used to charge for parking but at least they stopped that nonsense! Go elsewhere if you can! If not, make an appointment.

Definitely recommend this clinic! Everyone is very kind and polite. They are on top of things and the wait isn’t long with appt., not sure about walk-​ins. However, I went with my siblings and they were all walk-​ins except for me and they got in a few minutes after me.
I passed out during the process (not the first time) and they took care of me! They were very friendly, understanding, and helpful while I became fully conscious! Definitely going to come here for any lab work.

I came for my weekly blood draw. I have tried 3 different locations in the city of orange. Parking is easy and the location is clean. The lab techs are friendly. I’m usually in and out with an appointment. Easy process to make an online appointments. This location is way better than the one on Stewart street.

I go to this one quite frequently because I like that it’s not overly busy and they actually get you in by your appointment time. {Highly suggest appointments} However, the lady that drew my blood today… I told her that I would rather she do it out the back of my hand, I know it’s more painful. but I know my body and this is what has worked for people before {they get blood 1^st time}. She said «No, I’m pretty good» Than proceeds to stick it in my forearm and dig around. only to pull it out about 15 – 20 seconds later and say «I’m going to do it out of your hand»
LISTEN TO THE PATIENT! YOU MIGHT BE GOOD BUT WE’VE BEEN THERE FOR OUR BLOOD DRAWS EVERY TIME AND KNOW WHAT WORKS!

Had to take my 1 year old to get blood drawn again. Decided to schedule an appointment 2 weeks from the last one and at a different location, who also «specializes» in babies.
Signed in as soon as I got there. Got some attitude from the receptionist (which is why I took out 1 star), because of her, I thought my experience was going to be all around bad. Already feeling a little bummed out, I took a deep breath, sat down and waiting with my lil one, to be called in.
Got called in, Sat down and my heart was pounding. Kept thinking that this was going to be a repeat of 2 weeks earlier. I let the tech know that this was our 2^nd go and what had happened before.
«Did they try to take blood from her from anywhere else?»
«No»
“Well, let’s not put her through that again, so let’s try her hands. She has nice big veins in her hands“
He put the needle in and got what they needed! Adalyn cried a little, but not as much as she had before. She stopped the second they took the needle out and I proceeded to give her lovies and lots and kisses. The tech made her laugh and gave her some stickers, which she instantly tried to eat!
I walked out feeling so much better! I would bring Adalyn here again.

Well, if you have to have someone stick a needle in your arm, this is a good place to do it.
I made my appointment online (you should do that, too — they accept walk-​ins, but why would you do that unless you have serious time to kill?) and they saw me about five minutes after the scheduled time. Not terrible.
Nice place, really clean and very friendly people!

This Lab facility is WONDERFUL! The wait can be a tad long so I recommend making an appointment (even that is easy on their website!!) My appointment was set for 6:45AM and I was in and out by 7AM! There is a free parking garage and the building is beautiful. I have HUGE ANXIETY issues when it comes to anything medical and the staff at this Quest is FANTASTIC! I had Cindy do my draw on my horrible collapsing veins and she got all viles needed in the same draw. She even offered me if I wanted to fill up my empty water bottle that I had brought in with me and finished in the waiting room. I would definitely recommend this facility to anyone. Thanks QUEST!!!

This place is fantastic from start to (very quick) finish! We were so worried about getting or 8 month old son’s blood drawn. This place made it so stress free. We made an appointment but there was no one there so I’d say if you needed to pull a walk in, you’d be in good shape here. There is a free parking structure for the building so parking isn’t an issue. The staff were friendly and very quick moving, even though we were the only patients and there wasn’t too much incentive to rush. Total, we were in and out in 10 minutes. Most importantly, they were very skilled. I can’t tell you how many times I’ve had idiots poke my arm over and over trying to get a vein for a blood draw. Needless to say, I was very worried about them trying to get one in my infant’s tiny, chubby little arm. No reason to worry here. One poke, very safe, very quick. He cried about as much as he does for his regular vaccinations. They even gave him stickers, which was cute.
I’m very happy and feel fortunate to has had this experience. Highly recommended.

If you need to get lab work done come to this one. Super organized and efficient. Made an appt. Online for a Friday at 745am and was walking out the door at 8am. I will never go anywhere else. The staff is very nice and friendly and I couldn’t say enough nice things about them!

I would like to thank YVETTE for making my visit for blood work QUICK & PAIN FREE! Let me start off by saying that my veins are very difficult to find. Past visits for blood work have been extremely annoying and painful since I end up getting poked several times before they find a vein. YVETTE was AMAZING. She was extremely polite & was able to find my vein with no problem. I must say she made it a very pleasant visit. I give YVETTE at Quest Diagnostics 2 THUMBS UP!!!

Easy to make an appt online; fairly punctual on appt time; they explained to walk-​in patients that I had an appt and will be served first; every draw has been quick and easy. Oscar was friendly, professional, helpful — let me lie down btwn hourly draws when I had 2 and 3-​hr glucose tests and felt nauseated! Alan was also friendly and efficient. They made it a fairly painless 3 hrs all things considered!!! Parking and entrance in the back… once you know where the suite it, it’s pretty convenient!

Came for a blood draw.
Online appointment booking, clean facility, professional staff, thorough double-​check procedures, quick in-​and-​out in under 10 minutes. Easy peasy!
My lab of choice if I have the choice.