An updated review. I picked up my glasses tonight – they were ready sooner than expected – and the service was great again. Danny was super helpful, even though it was near to closing time. At his suggestion, I ordered a pair of Rx sunglasses.(This was not a hard sell, he mentioned it last time I was in, and after thinking it over, I decided it was prudent.) I like the small feel of this store. The people working there now seem to get along well. They are professional and helpful. The above was from two weeks ago.(July) I have been in twice to have my sunglasses adjusted, and AGAIN received personalized service, first from Danny and then today from the store manager, Theresa. I can’t say enough about the vibe in this shop. Excellent work all!
Angela V.
Évaluation du lieu : 3 Plano, IL
After all was said and done with For Eyes and my insurance, Theresa the manager ordered my contacts for me at the lowest price she could fine. She also gave me two extra pairs of contacts, and ten dollars back from my bill. Thanks for the changes!
Rachel L.
Évaluation du lieu : 1 Plano, IL
Worst store experience ever. Store is packed and staff is just having personal conversations. Waited forever to get served. Will never return!
Rick N.
Évaluation du lieu : 1 Oswego, IL
If they had negative stars then I could accurately rate this place. The staff is nice enough but their lab is atrocious. I brought in a pair of Oakley sunglasses to have prescription lenses put in. The shape of the lenses was way off the original oakley lenses and they basically just bent the the frames around these mishapen lenses. I tried putting the original lenses back in but the frames are essentially ruined now. I also bought a pair of Ray Ban sunglasses at their store and asked for prescrition lenses in these as well again the shape of the lens was not the same shape as the original. In both cases we pulled the prescription lenses out and compared them to the original and they were distinctly a different shape. I did let them send a pair back and have their lab try again and I paid extra for Poly-Carb so the lens would be thinner but still a huge miss. I asked for a refund on both and am now without my beloved Oakley frames. A huge NO from me.
Andrea B.
Évaluation du lieu : 5 Oswego, IL
I went in to the For Eyes location in Oswego because of the convenient location and insurance suggestion. I was in and out within an hour(including eye exam). Pete was very helpful in choosing the right frame for my face. He didn’t pressure me into buying all the«extras». The prices are right for basic frames and the discounts with insurance were better than I remember at other businesses in the area. I would go back to For Eyes. Very helpful staff and convenience is key.
Ann M.
Évaluation du lieu : 1 Oswego, IL
Went to price and shop for glasses. Receptionist couldn’t have been less interested. Enter salesperson. Annoying, fast talking and all around obnoxious. Practically insisted we get right«into the doc’s chair» even though I said no twice. He did a halfhearted intro to the two«docs» who were less interested than the miserable receptionist. It seemed as if they were just told that all their dogs had just died. Just very unhappy people who appeared to want to be anywhere else than there. God bless the salesman for working with these women; at least he was trying. What an awful half hour. I won’t be able to review their glasses as I will never be there again… lots of other choices.
Deb a.
Évaluation du lieu : 1 Yorkville, IL
high pressure sales people, very annoying. if you just want 2 pairs of glasses for $ 99 as they advertise, they will pressure you to get $ 200 in upgrades. they recommended a new brand of contact lens for me at $ 40 a box. after 2 weeks i didn’t find them comfortable and called to ask if i could return my 1 unopened box or exchange for my regular brand(which cost $ 15 at 1800contacts) they told me i could only exchange them for 1 box which they charge $ 22 for but i could not get a refund on the difference in price and i could not get 2 boxes and pay the difference either. i will not be back.
Sandy K.
Évaluation du lieu : 5 Fox Valley, IL
YAYYYY For Eyes! Booo Lenscrafters! See my Lenscrafters review, thumbs down for them. The For Eyes in Oswego has very personable and helpful staff! Their prices are FANTASTIC as well as their selection of frames. After having a bad experience elsewhere we will never go anywhere but For Eyes for our glasses every year!