We visited on a Friday night, just to stop in and browse as this was our first time buying a mattress. We were greeted at the door by Winston F. who gave us a friendly and quick rundown of the layout of the store. The store is conveniently laid out with color coding for each mattress type and in descending order of price(prices were also clearly visible which was a major plus). Winston was there to answer any questions we had but was not pushy at all, letting us figure out what type of mattress we wanted(plush). Long story short, we came back on Saturday to buy. Mattress firm was a very transparent, and easy to shop experience. I never felt like I was being upsold or pushed into something I didn’t need. I will go back here first when we need another mattress.
Jonathan H.
Évaluation du lieu : 5 Bakersfield, CA
Went in to look for a comparable mattress to one I had already picked out at another store and not only did they find me an even better mattress, they matched the cheaper price and gave me 10% off. Very friendly staff and knew exactly how to address my needs. Recommend this store over any other mattress stores for both price and service. Thank you very much for everything!
Jacqueline J.
Évaluation du lieu : 5 Sanford, NC
Oh my goodness, the customer service that was provided by salesperson Vanessa was superb! She made me and my husband feel so comfortable with our purchase. She took her time to answer all our question in great detail, and she was very knowledgeable on all the mattress. I so glad we brought our mattress from this mattress firm location.