Applebee’s

Food was amazing, staff was the worse i have seen lately. If you want to make any money in a small town like that you might need to I dont know… care.

Worst yes one of the worst experiences ever. Walked in with my daughter to order takeout. Placed takeout orders in person and paid for food at time of order. Wait time was expectable. Waitress working pickup up came out and asked for my name then come back out and asked what I ordered so I gave her my receipt. She brought the food out as my daughter and I were about to leave the manager walked over to my vehicle and asked if I ordered a grilled chicken ceased salad I replied yes. He then asked if he could check to see if the chicken was put on. It was not so he took it back in to add the grilled chicken. He then came back out and handed me my food and said thank you. Got home with the four meals I ordered. I paid $ 5.00 kids meal that only included 3 chicken tenders and they forgot the apple sauce and the drink. I paid $ 5.00 for cheesy bread pizza kids meal and they forgot the apple sauce. My sons 7 oz. steak that was supposed to be medium done could barely be cut because it was not cooked properly. If I had my choice I would never eat there again. I’ve never had a bad meal at Wags.

Typical Applebee’s. Appetizer arrived after main course. Chicken wings were red and undercooked. Asked the manager on duty and she replaced them. They were very busy the night I was there in owatanna Minnesota
I have spent 20 years in restaurant business and honestly won’t go back to Applebee’s. Maybe if there is actual cooking in the kitchen I might be persuaded. Had the worst wedge salad and potstickers tonight.

I would rate this maybe one star, a half if possible. We ate here for a bantam hockey tournament, it was the worst we have ever been treated and we didn’t even get a solid explanation. From what we understand we did have a large group with a fairly new waitress but it took 2 hours to just get our food. We then tried to settle our bills and that took another hour +. Also we were aloud one drink a person, as we asked for another the waitress told us her manager said we were cut off. When we asked for an explanation of why the waitress left and sent her head manager in and we were told that we rude and «picking on his staff» when we were all clearly kind and understanding with the new waitress and never made a fuss about the three hours + it took just to get food and a bill for what little we all order. The manager did admit he dropped the ball but we still yet to receive an explanation of why this all happened in the first place or why we were aloud one drink when it was the first drink we had that Day.
To say it kindly we will never ever be back.

Typical formula chain food, not very interesting. We have had some terrible service with the wait staff not bothering to see if the meals are correct or, worse, if the bill is correct. One waitress even neglected to return my credit card and then suggested that it was my fault or someone else’s. I blame the management for not properly training the staff; we rarely dine there anymore. I should add that two waitresses we had were very attentive to detail. I think their names are Yvette and Coleen.

The staff here were prompt and polite, and all the food we had was delicious. My roast beef, bacon and mushroom sandwich was meaty, salty and greasy to a fault, but I enjoyed it. What can I say? I’m American, I was born to love this stuff.

Feb 28
We usually are Olive Garden customers but weather forced us to stop over night and this Applebee’s was the closest to our hotel. I had a steak and shrimp meal and my wife had a steak and veg including fried inions both of our meals were done just as we had ordered and the hostess was excellent, very attentive and engaging in conversation. To bad cant remember her name. Think it might be Rebecca. We are certainly going to check out other Applebee’s in the future

Nice place but food has something to be desired. It’s an Applebee’s through and through.

Great service. Standard food for a chain. Heads up to everyone, they are starting a full remodel this weekend (June 20 2011). One of the better options in owatonna, not sure that speaks well of the city, but a good place when in need of a quick bite.