Jiffy Lube

So apparently they had time during an oil change to change the radio station but forgot to put the stuff back in the glove compartment when they snatched my brand new filter out to recommend a new one !?

Just happened to be in the area, looked on Unilocal for the nearest station. This one had some really good reviews. They were right, the service is excellent. I would recommend.

The problem is resolved, after the franchise owner called me and apologized for staff miscommunication! And handling the issue perfectly I am happy with the result and continue to support this business!

The best. I’ve moved all around baltimore (both the county and city) and always trek back to my parent’s house in Owings Mills when it’s time for an oil change. They never make me feel pressured or judged, they are always quick and considerate. The lobby could use some work but hey, it’s a Jiffy Lube so what do you expect?

I’ve been to this location twice and both have been great experiences! Staff was friendly and helpful. I was in and out in a reasonable amount of time which was nice because it was one of many errands for the day. I really appreciated the current magazines (real simple and People — woo!) in the lobby as most places have magazines that are over a year old! I’ll be back!

I felt like royalty at this jiffy lube today everyone was so friendly and I was out so kwick my car was overdue so I appreciate the check and inspect as the young lady said my fiancé never change the oil so I decided to go today and it was a spectacular experience if you need a faithful techn. Owing mills jiffy lube is the place to go thanks Felisha I’ll be back

Talk about Jiffy! I was in and out in less than 40 minutes. They also caught something that my dealership did not. Great staff, great service, and fair prices. You can count on me returning Jiffy Lube. :)

I love this place. Picture this: A cold rainy/​sleety day in early March. A woman comes in for an oil change, she knew she was over due by 2000 miles. She parks in the lot, but no! A service person greets her as she opens her car door, asks her what she needs and asks her to pull into the garage. He escorts her, umbrella overhead, into the lobby where there is hot coffee and warm service. The people here treated me as if I were the only one they had had all day. Service was prompt, efficient and not pushy. The person in charge of my car notes most of the things I wanted fixed and did what he could within my price range. I will go back to JiffyLube on Reisterstown in Owings Mills. Your customer service has won me. Thank you.

There isn’t really anything special about a Jiffy Lube. I get my oil changed here. It’s nice that they wash your windows and vacuum your interior with an oil change. The staff always opens the lobby door for you when you enter and leave which I think adds a little charm to the place. The lobby usually smells like stale coffee, but it’s not a huge deal. I kind of feel like they try to sell you on things that you don’t need, but that’s part of their job, so I don’t fault them for that. You can go anywhere for an oil change, but I go to Jiffy Lube because the customer service has always been great, the service is quick enough that I can get it done on my lunch break and that you can usually google a $ 10 off coupon for an oil change.

The owner of this jiffy lube is very proactive. I had an issue with my service but he contacted me and we resolved the matter. This is a convenient location just off reiserstown rd

The guys did a fantastic job. Only took 15 mins and I was on my way. Nothing to complain here. Prices maybe a little higher but keep in mind you’re really paying for convince and not an oil change. Overall 5 stars.

I stopped at this Jiffy Lube in August for the first time. I was tired of making service appts elsewhere (Goodyear, Mr. Tire) and still having to wait and wait and wait for an oil change that shouldn’t take that long.
I was impressed at first. When I pulled up, a gentleman greeted me opened my car door for me and led me into the waiting room. I was in and out in about 30 minutes. They do have coffee, magazines and tv while you wait.
The agent asked me to come up to the counter. He offered a booklet of coupons for $ 3 and said the money went to MD. I agreed. He then informed me my antifreeze was low. I though that was kind of odd since it was just done back in the winter months. He said to top it off was $ 4.49. I agreed since I was a little scared driving around low on antifreeze.
Visited same site again on ¹¹⁄₂₃ because I still had those coupons to use. This time, I was pulled out into the garage and told I was low on antifreeze. I declined to top it off this time. Something didn’t seem right and if I had a leak, I needed to get it fixed. Not keep putting a band aid on it. I declined all the extra stuff paid and went home.
My boyfriend checked the antifreeze the next day. It was so full, it went a little up beyond the line. Really? I was low?
I am not sure if this is a scam they run on everyone or just women, but it’s really pathetic. I tossed those coupons out and I won’t be returning to this or any other JL again. I don’t deal with liars or give them my hard earned money and have reported this store to their corp office.

This is a great place to get an oil change. I have never waited more than 20 minutes. The staff is knowledgeable and friendly. I never feel like they are trying to trick me into buying services or products that I do not actually need (a HUGE deal in any car service business. And to top it off, the magazines in the waiting room are pretty current. I hate having to read a People from 1994.

This has got to be the easiest and smartest way to keep your car running for as long as possible, oil, oil filter, cabin filter, tire pressure, and my favorite vacuuming the inside of my filthy rugs as i get dirt and debris in there in between oil changes. The only thing that could get better is if they did car washes and wheel washes. I only get oil changes, once every 3 ½ to 4 months here, but I go because it is more convenient than doing it myself, plus i get free coffee while I am there. like i said, i have to say i love that they vacuum my car out because I never do that and it’s always nice and clean after i get an oil change. Not to mention when i fill my gas up after an oil change you can tell the difference in the way the car runs. Anyways, everyone there is always polite to me and we usually end up talking about something random if it is not football. I pay to not worry about things. I haven’t bought windshield washer for years because of jiffy lube, and i have gone back to have fluids topped off before and have had no problems there. I have done a radiator flush and one transmission flush and my car runs great, it’s a 2003, and i hope it lasts me for a couple more years at least.

The second I pulled up to the store I was greeted by a technician, pulled my car right in and began servicing my vehicle. Five minutes later was greeted by store manager gave him my information and specific oil to use and sat in the waiting room, which thankfully had air conditioning. Within 25 minutes my car was done and they even wiped down the windows and vacuumed out the car! Great first experience at this store, will definitely return.

I’m assuming they did the job, but I’ve never seen a car tech push down on your engine with force. As I’m sitting in the small waiting room I look over and notice the guy working on my car is pushing on the top of my engine. It’s making the whole car go up and down. Or is it just me? I step out into the shop area and they look back at me like idiots. I won’t go there again like they want me to. Like when I did pull up the ignoramus was like, «nooooo». And I’m like, «yeahhhhh b service my car».
So ultimately they could have helped in the deadness of my car with their stupid actions, but who knows? Maybe I should have filed a complaint! I don’t recommend this location. Any ideas…