This is the worst Taco Bell I’ve ever been to in my entire life. Last Friday I was there for lunch there was two cars in front of me it took 16 minutes for me to get my food. I just stopped in there now to grab a taco the lady told me that they do not serve lunch until 9 a.m. It’s currently 9:22 a.m.
Ulises P.
Évaluation du lieu : 1 Kildeer, IL
Came here because i had no choice and everything else was closed got home started eating my burrito and these guys had put beef on each end side of the burrito and the middle was filled with rice it was the most disgusting thing man. I was looking forward to my beefy crunch burrito after a long day at work and instead i got a rice crunch burrito with a little beef. Never come here again
Catherine H.
Évaluation du lieu : 1 Palatine, IL
I have gone here several times despite terrible service because it is so cheap and close to my home. Food is always fine. I’ve never been able to get through the drive thru in less than 10 minutes. Sometimes it’s 20. The kids working here are sometimes not even paying attention to the drive thru headset. Today I was told they were out of beans and it would be 15 minutes for more. I said never mind, but by that time was trapped in the drive thru lane. After 5 minutes without any cars moving, I decided at this point I might as well order. So I tried to, was told to wait a moment, and then no one came back on the speaker. I finally got to the window and was told there were still no beans. No apology, no offer of anything else, nothing. Just terrible customer service. I know it’s just Taco Bell but come on. How do you run out of beans?!
A P.
Évaluation du lieu : 1 Palatine, IL
Hmm lets see… Ordered food here in the drive thru, took 20 minutes to get my food because the employee taking orders was on her cellphone and could care less… then I get home and I was charged for my food and apparently the people behind me too! Don’t come here!!!
Michael A.
Évaluation du lieu : 1 Brighton, CO
Worst Taco Bell on the f$&&ing planet. No customer service and possibly the slowest wait.
Kathryn M.
Évaluation du lieu : 1 Naperville, IL
What is with this drive thru? I wait 15 minutes every time. Also, no matter how many times I repeat my order it’s never right. This dude at the window is high as fuck
Paul S.
Évaluation du lieu : 1 Chicago, IL
Every time I have been to this drive-through I have waited 15 minutes or longer. I don’t know how this is possible at a Taco Bell, but obviously these people should have their pay bumped up to $ 15 an hour.
Jeff B.
Évaluation du lieu : 1 Mt Prospect, IL
This is one of, if not the worst taco bell in the area. They will mess your order up, make you wait incredibly long for your meal, and serve you poor quality food. Do yourself a favor and drive the extra 5 minutes to their other location on Dundee.
Mark M.
Évaluation du lieu : 1 Chicago, IL
What a rip off… and slow service. This place charges $ 1.49 for a crunchy taco(usually $ 1.19 elsewhere) and $ 1.59 for a soft shell taco(usually $ 1.19 elsewhere)… and they only put in half the meat compared to any other taco bell I have been to. On top of that, they were extremely slow. There was no line inside for my 4 taco order but it took like 7 to 8 minutes to get my food.
Charlotte W.
Évaluation du lieu : 1 Addison, IL
I didn’t order anything here, I usually try to avoid eating taco bell in general, but I’m here with my BF and his bro. Like all of the other reviews, THISISTHESLOWESTTACOBELLEVER! Took us a couple minutes to get our order in, than probably 15 – 20 minutes to get our food, than another 15 – 20 to get the rest that wasn’t with the first bag. Guy working there was nice enough, but two slow people working inside service and drive-thru isn’t good enough. A quick snack turned into a sit down meal.
Stephanie M.
Évaluation du lieu : 1 Arlington Heights, IL
Been in line for 20 minutes and haven’t even ordered. You don’t need new manager you need corporate to step in and do something. Ten cars behind me and who knows how many in front of me. I would of left already but im blocked in… What a shame… 30 minute wait nice job tb you’re amazing 30 minutes no apology no discount no coupon again no apology 30 minute wait Taco Bell for you
Megan R.
Évaluation du lieu : 1 Royal Oak, MI
Been in the drive thru for at least 20 minutes. Surprise after waiting that long and now stuck in the line, they are out of Mexican pizzas and cinnabons! Horrible! Slowest tbell experience ever!
Bobby S.
Évaluation du lieu : 1 Palatine, IL
Waited in line for 33 minutes last night around 11 pm, the employee was extremely rude and told me I was«shit out of luck» when I told her I was now late to the place I was heading. As I was driving away she told me to fuck off yelling out of the window. Extremely awful service.
Angie R.
Évaluation du lieu : 1 Aurora, IL
Been waiting in the drive thru for almost 10 minutes. Only 2 cars ahead of me. There goes my lunch break! Thought this was fast food.
Kevin S.
Évaluation du lieu : 2 Palatine, IL
They remodeled the dining area inside. It’s a little better, even a booth area, and cell charging stations. The size of the outside of the food hasn’t changed, but the ingredients INSIDE have just shrunk by about 20%(in the last few months). It’s disappointing when a large burrito is mostly tortilla, and tacos are mostly air. Also the prices have gone up about 20%.
Mark B.
Évaluation du lieu : 1 Palatine, IL
Horrible! The slowest Taco Bell I’ve been into. I’ve been waiting for my food 10 mins and counting.. It isn’t even busy either! …zzzz. Glad I didn’t come here dying of hunger or else is be dead! … smh…
Ashley F.
Évaluation du lieu : 1 Palatine, IL
I have been to this Taco Bell a couple of times and they are normally ok(it’s fast food). Today was the final straw. I waited at 2 pm in the drive thru for 20 minutes. I ordered only a quesadilla. When I got home to eat it, it was completely burned on one side. I will not be going back
Mallory S.
Évaluation du lieu : 4 Arlington Heights, IL
Honestly this place always has friendly service and the food is always freshly made. I’m not sure why people have so many qualms with it. Love you t bell
Brian F.
Évaluation du lieu : 1 Chicago, IL
Don’t normally review fast food as the food is always consistent. In this case though I was very uncomfortable eating at this place. I think the oldest employee was probably 18 and some of them had friends visiting were chatting with the staff preventing them from working. Lot’s of loud and very innapropriate conversation between staff and their friends during my entire meal. Then one of them started yelling in a good-natured way to stop making out with someone in the kitchen area. I just don’t get it. How can you let a bunch of kids run a business.
Bert W.
Évaluation du lieu : 4 Palatine, IL
always friendly service. fast thru the drive thru. slow inside though. consistent — although i don’t know how they can mess up their food b/c it’s pretty much all the same just served differently :)