Downtown Barbers

Again, many of you know that I ONLY write on Unilocal if I have had AMAZING or HORRIFIC customer service from the vendor. Ironically, this company, I am now doing both. The first time I went to Downtown Barbers, Nacho was AMAZING, but as we ALL know consistency is the KEY to any good business. I recently went back for another haircut and set up a 1:00 PM appointment on a Saturday. I was running late and called Nacho and he was running late as well as advised me to come in at 1:45. I was on time and he said he was finishing up with someone. 45 MINUTES LATER, he was not even close to being done. I went up to him and said, «Just like your time, MY TIME IS IMPORTANT TOO and I have to go.» He apologized and said whenever I wanted to show up, he would be ready. I said, «I will be here on Monday at 5:00 PM.» He replied, «No problem, I’ll be ready for you.» Monday, I RACED to the barbershop with service dog in tow and YES, you guessed it. THEY ARE CLOSED ON MONDAYS! I WAS PISSED! If thing couldn’t get worse, I called the barbershop to leave a message and I heard the following recording, «The subscriber has not set up mailbox for this business.» SERIOUSLY! You have a business and you have not set up your voicemail??? I left PISSED and went to Luigis’s down the street, where they are open 7 Days a week.

The best customer service and Haircut in the Valley! I was visiting Palm Springs to go to a concert and took a taxi to the Downtown Barber shop and after I got my awesome haircut by Matthew The Master Barber, I realized I forgot my wallet at the Hotel. Matthew was quick to tell me that he can use Paypal to take my payment. He has his website set up to take payments, so i pulled out my iPhone and BAMM, payment was sent plus a tip. I was so happy I wasn’t embarrassed by forgetting my wallet. I even purchased his ‘Beard Serum’ to keep my goatee looking shiny and fresh, and this was done all by using Paypal thru his website. Hands down this is an awesome place and totally worth the drive to get here. Once I got to the concert I even got compliments on my new haircut. And I referred a few new friends to see Matthew. Check out his website
and pay upfront or when you get there. Don’t be in a hurry like I was, I’m so glad he’s up with technology. I’ll be back again.

Great vibe. Very welcoming. Creative barbers who did a fabulous job on my husbands haircut. He even opted for a hot shave complete with steam and hot towel. Pretty awesome. And the work was fantastic. Highly recommend any of the guys here. All did great work on all the guys who were in the shop while we were there.

Mahalo, Mahalo, Mahalo.
You took me in as you were closing.
Saveur… Great haircut!
Definitely recommend.
Aloha nui.

All i can say is that Thai place it’s worth the drive for me, I live in LA where I used to have my barber, but since I bought a house in the desert I come more often. I had a friend recommend this place and I absolutely love the way they take care of the customers.
They know how to please a customer and most important they know how to keep a customer coming back to the same place. I’ve many option in LA but this is the place I picked always to get a hair cut.
If you’re in the area visiting and you need a hair cut you need to come and check this place.

Without a doubt one of the best cuts I’ve ever had. The atmosphere is very welcoming, chill, and friendly. Nacho is definitely one of the best barbers out there. He did an amazing job. took his time, and actually worked WITH my coarse hair. All while being professional and having great conversation. Highly recommend DTB

Definitely ask for Nacho. Precision artist! Really glad I found him. He was not rushed and spent a lot of time on detail.

I like this place. It’s cool. I’m a hairdresser myself but I take my son here so he can feel like a big boy. Nacho did a great job and my son even fell asleep in his chair.

Great hair cut place my husband and kids Go there for their hair cuts they do an amazing job, its a long wait sometimes but its totally worth the wait.
Everyone is very nice and they all make you feel comfortable

The best shop in the Coachella valley! After trying several barber shops around town it’s awesome to find a place that gives a great cut. Nacho cut my hair. He listened to what I wanted, made a couple of recommendations and took his time to give me an awesome cut.

Usually when you think of nachos you think of a Mexican restaurant but nachos the barber at downtown barber gave me the best hair cut in 62 years. When I walked in with with my 2 small dogs and saw these guys cut hair they are artists I thought well for me with not so much hair it should be a slam dunk but nacho gave me a cut a young cut that is probably the best haircut I ever had not to mention the clientele are fun energetic and the owner is extremely accommodating I gave this place 5 star because I am their client for life

Bomb hair cut with a nice clean fade. Couldn’t ask anymore than that. Very respectful and keep a comfortable feeling with no intimidation. Would come here more often just to hang with them.

The flat out, absolute best barbershop in the entire Coachella Valley. I drive over an hour from La Quinta, past countless barbershops when I need the finest precision haircut. These guys are more than just barbers, they are artists.

I always go to downtown barbers because they do an amazing job. I recommend people to go there.

Got a clean fade and hot towel shave from Nacho, Barber shop was little Hot and there was a set of Parents who had no control over there annoying kids, but great shave and great haircut!

I liked the cut but it’s a cut I could’ve gotten in someone’s garage. I didn’t get an even cut nor did they do a blade finish. I had long uncut hair where it should have been the clip size of a 1 so I went home and finished trimming it on my own. Personally not worth my $ 20 when I get cheaper cuts done professionally.

Just had dizzy cut my hair and he’s amazing. Well worth the wait if you have to for him.

I started going to this place because they did decent haircuts however it started sliding downhill. Make appointment and barbers would take their friends, one time had to wait an hour. Then when they cut my hair they rushed it, poor job so he could get his next friend in. Would call to make appointment no call back then I would make an appointment and I would come in and he would be booked. Stopped going there.