European Wax Center

I’ve been coming here for almost a year and a half. The past few times I’ve had Fran. She’s wonderful. She doesn’t miss a thing. She’s always in a great mood which puts myself in a good mood. Always a pleasure going there.

I went here for my first ever Brazilian & Kim was AMAZING through the entire thing. As much pain there was, she literally helped by applying pressure and chit chatting through the whole process which helped tremendously. I’ll definitely be back for my monthly appointment! Thanks kim!

I’ve been coming here for 3 years for bikini wax. I stick to the same two technicians, Wayra and Fran, and have never had any kind of issue. It’s clean, they are gentle (as much as they can be, ouch!) and recently my 13 year old started getting her legs waxed by them as well. They were both friendly and reassuring when she was understandably nervous about it. I can’t speak about any of their other services. The only reason I give them 4 stars is that it can be challenging to get an appointment time and, sometimes for no reasons the phone seems to be disconnected or has a busy signal. One other thing is, depending on the technician they can be a bit pushy with selling products. But my two regular ladies are not.

I just got done with my first experience at this location with Johanna and I’m on the verge of tears. I have worked so hard to grow my eyebrows out over the past 6 – 8 months to only have her strip them down to nothing and not only that THEY ARE UNEVEN! one is in the shape of a moon and the other has an arch. I’ll give a lot of thought to even going back to that location but definitely not to her. BEWARE

The wax specialists are great but the receptionists are pushy about sales, rude, not knowledgable at all and very unprofessional. I am waiting for my money back for a wax pass but I don’t trust them so in the mean time I will be disputing the charge with my card company. Disgusted by their customer service.

I have being getting my waxing done by Johanna after reading some good reviews about here. And trust me she is simply the best. She is very friendly and does not try to force her opinion on buying their products. I would recommend Johanna. 5 stars!

EWC’s wax personally works for me, which is hard wax. The technicians are very good and kind. Some are better than others in terms of how to soothe the pain but they get the job done and the brazilian is well worth it!

Absolutely terrible customer service at the front desk. The waxers are good and the one girl at the desk Genesis was okay but the other girl there today and almost every other girl that’s helped me at the front has been so rude. I don’t know how they get away with putting girls in this position with such nasty attitudes. As a manager of a salon myself I would be so embarrassed if those were my employees representing my business. I really do not like to write nasty reviews but these employees really rub me the wrong way and sometimes this salon is my only option

I’ve been going here for about 1 year now and I have nothing but good things so say about it! Kimberly is definitely my go to girl!

I’ve been going to the EWC in Hoboken for a year and change and the service has been consistently good. The reason I’ve changed locations to the one in Paramus is because it’s conveniently located near my job making it easy for me to go during my lunch break.
The space is huge, at least bigger than the one in Hoboken which leads me to believe they have more technicians available. I scheduled an appt for a brazilian with Tai (she was recommended by a co-​worker) a month in advanced and she was so worth the wait. She was very professional and knowledgeable. She was extremely gentle and detailed. This was the least painful brazilian I’ve ever gotten and I’ve been doing it for years. She took a little longer than what I’m used to but that’s because she was very thorough. She’s a very busy/​requested technician so booking weeks in advanced is highly recommended. I booked my next appt with her right after my first visit.
I read poor reviews about the receptionists but they were friendly at the time that I went. Quite frankly it doesn’t really matter to me if they receptionist are friendly or not as long as I get my monies worth out of the service provided.
oh and like I mentioned in my review for the Hoboken location, if you plan on making this your go to waxing salon I highly recommend investing in their packages/​treatments. It def helps drop the cost per visit.

This place has severely gone down hill recently. It started when my one water I had been going to for 2 years just up and left. Ok so I find another waxer to go to who is also nice and does a good job. I always make my reservation for the next time before I leave while checking out. Twice now they’ve saved it on the wrong day in their system. So I’ve showed up not having a reservation. Then I have to get squeezed in with someone else who I’ve never met before all because someone doesn’t know how to properly use a computer keyboard. Since their customer service is so fantastic I don’t even get an apology. Save yourself the frustration and go elsewhere.

Updating my review to 5 stars ONLY because of Anna. She is amazing!!! Professional, quick, precise, doesnt rush and is very thorough. I was saddened when I heard Nicolina left but am so happy now that I have been seeing Anna!

When I left they said come back in 4 weeks. Well I actually need to come back 2 days later. The hair is already growing back on my Full Bikini Wax. I won’t go back. What a waste of time and money.
The receptionists aren’t nice. My waxer was super sweet. But the job wasn’t done. I have heard others say it’s the wax. I don’t know what it was but I’m done trying.

My first time getting a Brazilian wasn’t as bad as I expected. The waxer was ok. She was patient and did a pretty good job. The second time I was blessed with Johanna. Let me tell you, she is AMAZING!!! She is so sweet !! Her personality is so bubbly, she’s just adorable. Made me feel extremely comfortable and talked me through the whole process. We chatted for a bit and she asked me throughout the wax if I was ok. She’s very gentle and she told me that from the beginning (she didn’t lie about that). I told her that I wanted a specific area waxed a certain way, and she was happy to do it. Point is, if you come to this place ask for her! I will definitely recommend her to anyone. I don’t know about you but you know how you only let a certain person do your nails? Hair? Feet? Etc. Well, she’s officially the only person I want doing my waxes. Her service was worth every penny ! I am the type of person who gives a compliment when it’s due and I had to compliment this girl she’s awesome!

Disappointed to hear that Nicolina left as this was a reason to come to this Wax center. The place is clean and girls are good but I need to still find that right waxer. Nicolina always took the time to place the right pressure for the pain and made sure that the area was truly clean. Some girls do rush you in and out and need to be taught on showing you some comfort, but overall there is no need to say anything negative about this place.

Kim is by far the best! I have been to her exclusively for 3 years so this review is long overdue. Once I tried another European Wax that was closer but what a major fail. It looked like someone waxed me blind folded. Since then I refuse to go to anyone else!

I’m in love with this place and visit every four to five weeks. I have been seeing Jill since last march and I enjoy having her as my wax expert. She is friendly, accommodating and sincere. I would hate having to see anyone else and truly recommend all first timers to see her before making any other decisions, which would be a silly move. She’s an all around terrific person!

Schedule an appointment and be on time. I have been going there for about three months and my eyebrows are finally almost completely fixed and shaped how I want. I went here to fix my eyebrows after they got butchered and Paola told me it would take awhile but that they will fix she taught me how to fill in my eyebrows while I grow them out to reshape them. I have no complaints!

I’m giving 5 stars because the first girl I had, Kim was awesome! It was my first time getting a Brazilian ever, or anything beside me eyebrows waxed so I was pretty nervous. She really did an excellent job leaving no hair, as well as applying pressure right after pulling off the wax to reduce pain. It was a very pleasant experience.
I bought one of the packages, which honestly was worth it. Very clean place, I love the no double dipping which is why I chose to come here in the first place.
I had Jessica the second time around, because Kim was not available. I unfortunately was leaving that night on vacation so I had to take whoever was available. She was pretty rough, and did not apply pressure which made a HUGE difference. Also she left a lot of hair unlike Kim who left it perfect.

I am a regular customer and it’s time for an updated review. I usually see Adriana but the good part about this place is that most of the girls I tried are professional and nice.
They email reminders 2 days before the appointment and also they call 1 day before the appointment. So, I never forgot to get to my appointment :)
Another advantage is that they are open almost all day, from 8.00 to 22.00 and also on Saturdays.