Tins House of Paramus

I have lived in Paramus for my 27 years of existence and this has always been my go to Chinese food place. My whole family enjoys the food they offer and we frequent here about once every two weeks. I have experienced both pick up and delivery and both are fast and efficient providing me with piping hot food.
They have really great prices on lunch specials and combination platters for dinner. I tend to order the sesame chicken and the general tso’s while my mom & grandma go for the shrimp chow mein. The chicken is always nice and crunchy and not soggy like some other places you may go and all white meat! The lunch special comes with white rice or pork fried rice and an egg roll or can of soda. They also have really good lo mein and sweet and sour chicken. I have tried a few of their appetizers like their boneless spareribs and their crab ragoon is always one of my favorites.
Over all this is your basic Chinese cuisine for a decent price but with a lot of great value. I usually can only eat half of either special whether it be lunch or dinner.

I order food and it was chard and instead of a apology they complained I didn’t call yesterday. Does it matter. I had time to call the next day. The women on phone showed no concern or empathy. I wasn’t upset but now I am. I will never eat or call for deliver again. I advise the women I had my receipt and confirmation number and old food still and all she kept saying you didn’t call yesterday. I just wanted to let them know I was very disappointed with my order and expect better service next time. Now it won’t be a next time.

Although I was surprised they spoke English rather well I was angry when I asked for extra water chesnuts and they said it was an upcharge, seeing how I get water chesnuts everytime I get Chinese I obliged and explained I wanted them sautéed with the meat. Nope, I got raw water chestnuts mixed with my rice and there wasn’t much. Portions were also substantially smaller and the workers look like they should be in high school, not running a restaurant; probably won’t go again, Great Wall in Dumont gives you more bang for your buck

We ordered Chinese from Tin’s House for lunch at work. I was actually a little grossed out by my food even though I was starving. I ordered the General Tso’s Chicken. You usually can’t go wrong with that. The chicken was basically fried batter with a small piece of chicken in it. Also, the 2 pieces of broccoli did not look too swell. This is probably the most stingy Chinese food restaurant I’ve been to in regards to meat and vegetables. It came with your standard fried rice — which was basically yellow rice tossed in oil. On the contrary, the delivery to our office on Route 17 was very prompt!
I may order here again because of its convenient location, but I will first look somewhere else.

I grew up in Paramus and I remember hearing bad things about Tins House. Therefore, I never ordered food from them. However, I was craving Chinese food one day and it was the closest place to my house. I’m glad I finally tried it (after 12 years) because I love it! I ordered the sesame chicken combination plate (comes with pork fried rice and choice of one appetizer from the combo app. choices). I ordered the crab rangoon and they gave me 2 pieces. It was fried perfectly and it arrived hot. The sesame chicken was probably one of the best I’ve tried. The chicken was all white meat and it was actually crispy. I hate when sesame and general tso’s chicken is soggy. The portion was very reasonable and I only ate half of it. The rice was just okay (generic yellow rice). However, the pork was delicious and flavorful.
I wish this place got better reviews because I was completely satisfied with my meal. Compared to the Chinese food take-​out I find near Rutgers, Tins House is excellent.
It took about 10 minutes for my food to arrive but then again, I live just a few blocks away. The person on the phone and the delivery guy were both friendly.

People normally do not order from Chinese takeouts with high expectation. The food tends to be inexpensive and fills up your stomach because your too lazy to go somewhere better. But this place has to be among the bottom of the takeouts. I ordered a large beef fried rice on a snowy day looking to refill quick so I can get on with my day, but oh man was I in for a surprise. I ended up with a box of white rice with a few slices of beef and signs of chopped tiny onions. After digging for a couple of mins I was left with a box of plain tasteless white rice. Are you freaking kidding me! Please keep in mind this is not how Chinese ppl normally do fried rice. This was a disgrace, a rip off, and I found it insulting. Where were the eggs? Scallions? Have we became this cheap to get by and cheating majority of the population because they don’t know better? Fujianese work their tails off operating take-​outs but joints like this will give bad names to the rest. When I called back and complained, they did acknowledge but felt nothing wrong doing it. Oh boy. I guess it’s not the quality of the food that bring people back to this place, but it can hardly be the price when they are charging over $ 10 for a large box of rice. I apologize in advance to the rest of the ethnic folks that order from here, this place provides absolutely the lowest quality of Chinese food and your better off take your money next door for some pizza.

Tins House of Paramus is one of the worst Chinese delivery services that I have ever experienced!!! 2 hours later we were still waiting for our food to get delivered. 45 mins after ordering, they said it was on the way an hour later they said it was still there. 1 ½ later they said again that I was on the way. 2 hours later it still was not here. Awful!!! That’s the last time we order from Tins. Cold food is not worth the lies or the wait!!!

I have worked in this area for over 5 years and have ate at this restaurant more than a few times between my lunch breaks and commutes to work.
Let me start off by saying, the people are very nice. Anytime I call and make an order over the phone, I never feel like I am being «rushed» off the phone, like most other Chinese spots. I also like the fact that they deliver to my job. I have also dined in a few times as well and I really like the pink cushiony chairs they have at the bar. Any restaurant, that offers bar stools with backrest is a major plus. You can go from eating uncomfortable to actually enjoying your meal. Another added plus, is all their chicken is REAL. No rat meat chicken. Always, Thankful for that one.
Here is where their problem lies: Price vs Portion.
As Americans, we know how much food you get on a Chinese lunch plate. Your not fooling anybody by cutting your portion sizes. Your competition has the formula figured out. Your losing business by not meeting expectations, which cost you more money in the long run. Furthermore, several of my co-​workers have stopped ordering from your restaurant for this very reason. It would be in your best interest to listen to your customers to correct this issue. All the Chinese menus in the world doesn’t compete with «word of mouth.»
MissO

I get nervous when I hear of a place from colleagues, pull up my phone, look at the Unilocal app and then see that it has less than 3 stars. I definitely read through a lot of what people have to say and then figure it out on my own. Odds are I’ll probably try it because we’re all unique individuals that have our own thought processes and ideas, and likes/​dislikes for food.
It started with a copy of the menu I found at work. I saw on it things I never saw at a few of the other places I go to. I figured try those items instead because I know what the usual stuff is. I ordered scallion pancakes, dumplings (because I’m always on the hunt for good dumplings), and subgum wonton. Scallion pancakes are delicious, spot on, not too undercooked and not burnt all to crap. The dumplings are more like steamed wontons. They aren’t the usual doughy ones that you find. I don’t mind the doughy ones but this was an interesting change. They also don’t fill you up quite like the other ones do. A nice note is that they also offer them in chicken! Then on to the main course. I haven’t seen subgum wonton in years! It was absolutely delicious.
There was a subsequent visit for sesame chicken and what I admire about their food is that they don’t oversauce things or drown the food.
Another nice touch was one of the people that worked there actually talked to me while my order was waiting to come out. You don’t really get that when you go to other places.
Also, just a heads up, the lunch specials are small compared to their dinner menu. The dinner portions are definitely larger than the lunch ones, and honestly that’s another huge plus.

I have eaten here plenty of times. The atmosphere is very simple and calm. The people are really nice and they always have a smile! If there’s a problem with your food, they are more than nice to fix the problem. The portions are large for dinner. I usually save for lunch the next day. Sometimes, their rice may be a little off, but overall, delicious!

Went there for lunch. They had the typical Chinese menu with very good prices.(4 Stars)
Appearance is average. They have a fish tank that was half empty and not very clean.(1 Star)
Atmosphere is friendly and service is prompt (4 stars)
I ordered the sesame chicken lunch special. Chicken was fresh. Rice was not and poorly done. Barely edible. The special came with a wonton soup. Took a bite of a wonton and left it alone. (1 star).
Sorry Mr Tin, I’ll pass on my next lunch.