Carter’s Babies & Kids

It’s really shocking how excessively gendered kids clothing stores are, and Carters is one of the worst. What does it mean to have a boy’s outfit that reads ‘Mommy’s little wingman’? Is it for the toddler son of a single mom who brings her kid to the bar to help her snag dates? Every other piece of clothing proclaims that mommy or daddy think they’re handsome/​pretty/​adorable/​macho whatever. Me and my gay feminist baby hate this place.

I love the clothing at Carters and they seem to always have the 40% off sale any time I go. The sales staff is really nice and helpful.
My only beef with the company is that we live in So Cal and it is 95* in Oct. I am not interested in their winter collection. Sunglasses are «out of season» and will not be available till spring. Are You Kidding Me! This is So Cal where it is always hot and sunny. The company policy to not sell items because of the season is ridiculous and a serious missed opportunity for them. I now know it is fairly pointless to go to Carters for half the year.

I used to drive out of my way to go to this Carters because they’re really nice, easy to get to and a lot of parking. But I will not be shopping at carters anymore. I was here awhile ago and was just shy of getting a $ 10 reward. I told the guy I would get a few more things and ended up spending enough to get a few rewards. Well I have been looking for that receipt and the rewards for awhile now and just found it today… just 5 days after it expired. Now I get it if it’s like a month or whatever but 5 days old? I work in customer service too and I know there are rules but also know that the rules can be a little bent and exceptions made. I am very disappointed in them that they cannot just make a very loyal customer happy. I guess baby gap, target and cotton on kids will be getting my money now. Sad thing is it was the same guy that was there the day that I went and bought extra clothes just to get the rewards.

I’m so glad they added something useful to this shopping center. I’m such a fan of Carter’s because of their prices, quality, and slim cut sizes for long and lanky kids. The parking is a hit or miss so try and go in the early morning because the afternoon is crazy.

I went ahead and returned a gift that was given to me for my daughter and was given store credit. When I went back to use the store credit it has a zero balance. I let the cashier (Dora) know that and she got very defensive and said i must have use it and forgot. She is also the one that issued the credit. So I went back the second time and a guy named Brandon was very helpful and said he would call. Also while I was there another customer happen to have the same issue. So he called today and said the gift card was used on line in December. Funny thing is I don’t shop on line! Just left a message for the credit dept. at Carter’s to see what is going on. Seems like an inside job to me.

Carter’s is yet another reason why I always seem to be in Pasadena, even though I don’t live in Pasadena. The only other Carter’s store that I know is at Citadel and that location might have good prices simply because it’s an outlet, but today the entire store was 50% off!
The store is well laid out with boy’s clothing on 1 side & girl’s clothing on the other Even though we initially stopped in just to get bibs, we ended up getting a ton of stuff. Carter’s has such cute & thoughtful designs, and so far we’ve never had their clothing fall apart or fade in the wash. The store is a tad small, but who cares? It’s in Pasadena! So convenient!
Maybe you can get discounted Carter’s stuff at Costco (I’ve seen it a few times there) or Target, this is a fantastic addition to the area. I’m sure this store will do well & attract tons of moms & dads.

Had I not received a catalog I would’ve never known about this store. It’s a pretty good sized store. A lot of stuff on clearance so was able to snag quite a bit of stuff for my son. And plus got $ 10 reward for every $ 50 I spent.
I have to agree with Sang P.‘s review. The store is not set up to accomodate moms or dads that bring babies with them.

NOT MOM-​FRIENDLY!
I love Carter’s for their cute designs and great value. You can get a pack of basics here for a good price and fun holiday-​themed outfits that are more if an impulse buy.
This store itself is very very hard to shop in! It is not mom-​friendly at all. The spaces between displays are not wide enough to fit a standard stroller. My stroller is not very big and it was constantly getting caught in the displays. After wrestling with the racks, the baby is understandably fussy, so I would like to feed him. There aren’t any chairs in the store to sit in! Say you have to nurse or bottle-​feed your baby. You have to stand. I am not asking for much. Just a little more of a comfortable shopping environment when you are shopping with a baby in a store that sells baby clothes! It seems like a no-​brainer but it appears that the designers of the store have no clue on the needs of a mom. They must have designed the store for pregnant women, or friends and family of a baby and not the mom or parent who bring a baby!
Also they are short-​staffed. With a busy flow of guests, there were only one or two sales gals on the floor.
With how much $$$ I drop here, I would like to see the store improve the level of comfort offered to their guests.

Pros: Large selection. Vast quantity for clearance items.
Cons: Stuff is still pricey even after sale.
Only one staff member throughout the store. She was running back and forth from the cashier to trying to greet and help customers.