Been coming here for years! Martin and the guys always help me out and keep me updated on the newest products out. I Can always count on nutritional and diet advice from these gentleman who work here as well! Keep up the good work!
Conor M.
Évaluation du lieu : 3 South Pasadena, CA
The guys who work here are cool, but the managers are dicks. In my observation, the non-management staff who are paid minimum wage have a much better understanding of customer service than the managers who act like they know more than they do. In fact I think a couple of the employee’s would make better managers than the current management staff. My recommendation to the branch owner would be give the normal employee’s raises and promotions and demote the current managers. You’d be doing your business(and customers) a huge favor.
Laura K.
Évaluation du lieu : 4 South Pasadena, CA
Came here to pick up some multi vitamins and dome fish oil for the bro. Wanted to get in the habit of taking vitamins since my mom has been bugging me non stop about how important it is. Staff was great at helping me find what I was looking for in seconds. Would have taken me forever to find it myself.
K R.
Évaluation du lieu : 5 Los Angeles, CA
I was returning an item that I purchased at another GNC store, and stopped by this one in Pasadena. The associate in the store Martin, was exceptionally friendly, knowledgable and helpful. He refunded my with the items that did not need, without any hesitation. I certainly will go back to GNC store in Pasadena, and recommend the store to anyone. Thank you Martin for outer most professionalism
Matt C.
Évaluation du lieu : 3 Los Angeles, CA
Nothing special to report here. I’ll make it nice and easy for everyone. 1:customer service– non-existent no greeting or help. 2:had to pay for the membership again because apparently they didn’t have me in the system.(How convenient)
Mixx S.
Évaluation du lieu : 5 Long Beach, CA
Lamont is amazing, he knows just what he is talking about all the time. If you ever have any questions about products do to Lamont. I visit this store a lot just to get his advice. The store is clean and they have a lot of good products.
Katherine W.
Évaluation du lieu : 1 San Marino, CA
If a zero star rating were possible, that’s what this GNC location would get. I lined up for a good half an hour waiting for the incompetent salesperson trying to sign some dudes up from out of country for membership when I had one item in hand to quickly pay and go. Any reasonable man would have known better to handle the quickies first rather than holding up the line trying to comprehend some foreign address for the membership sign-up. Never again, thank you very much. The GNC on Fair Oaks Ave. 0.5 miles have 4 star rating, go there instead.
Dwntha l.
Évaluation du lieu : 1 Pasadena, CA
I had absolutely the worst experience at this GNC. It was very surprising since I have been an avid GNC customer for years and supported other GNC stores. Maybe it’s just something weird about it being over at Paseo but the manager(Martin) was very unhelpful, rude and unprofessional. It was hard to believe that someone of such character could be appointed as store manager. I will not be going to that location again.