McDonald’s

Once again, disappointed. The only reason I stopped here on a Christmas morning is that no one else was open and Whataburger (where I can get free coffee and coffee my stomach can handle) was because I could still get my child her orange juice.
As I have said in a previous review, I hate the double drive thru lanes. Today rang true again. I sat at the drive thru speaker at least two minutes BEFORE a man drove up at the second speaker, They took his order and FINALLY took mine. I asked the lady at the window why his order was taken before mine. She looked around, then said that they had two people who were working the drive thru. I said then my order should have been taken since the man in front of me came after me. She shrugged me off. When I got to the pick up window, I asked to see the manager. I told her the situation and she said she would go talk to them right away. I got the feeling that it wasn’t going to be talked about at all. She just gave me that kind of look.
I sure hope their corporate offices see this (whether it’s McDonald’s corporate or the franchise corporate). I told the manager we moved into the are back in 1999. Have been here many times over the years. We also frequented the one at Spencer and Center St as well). We have actually been coming here much more often then that since we visited relatives for a few years before that as well and many times stopped here.
I am very upset. Yes, it’s Christmas day. I’m sorry you have to work. I work just about every holiday at work and even had to fight to take this day off. Just because your job opted to be open today, doesn’t mean you have to treat your customers like they are a piece of crap.
Receipt Information
KS# 13
Dec 25, 2015 1002 am
MFY SIDE 2 KVS ORDER 60

Food is NEVER hot or fresh. Cold ass fries every single time and order is never correct. Clean inside and close to me.

I have stopped eating here, as they never seem to get an order right. McDonalds are typically like machines, but this one is broken.

Went via the drive thru, which was relatively painless. A little slow, but not horrible. The food was right based upon my order, so that’s a win.