Round Table Pizza

Ok service but really good pizza. I don’t come to this location often anymore because of where I live a now, but every time I’ve been here the service was just «eh.» Not BAD service but it would be nice to see an employee smile at some point.

This is BY FAR the WORST Roundtable location in the area, period! I used to like going to this location for years but in the past year the service, the people’s attitude, the hired employees lack of knowledge, lack of customer service is the lack of being a damn professional at their job! Example: I called to order a pizza to go: Employee-​Thanks for calling Roundtable. Me-​Yes I’d like to order a pizza for delivery (confirms my address). E-​What kind? Me-​Yes, I would like to order a combination. E-​Huh, stutters, um… We don’t have a combination. Me-I’m sorry? I know it’s not called a combination specifically but I know you make one. E-​Um, well, I have never even heard of a combination! Me-​Wow! I was just about to explain to this guy what a combination is until it dawned on me… everyone in the damn pizza business knows what a damn combination is! So I just laughed and said to him, if yoy dont know what a combination is, I’m not gonna tell you and told him I’m about to hang up, and so I did. Called up another pizza place — I ordered a combination and was delivered in no time with no problem. This Roundtable lost me as a customer but another business gained me as new customer.

Pizza is always good but service is extremely slow. My to go order took almost an hour after being told it would take 20 – 30 minutes.

This has nothing to do with the food, it was more of a service issue, it was 4^th of July and i just woke up around 7:30pm (i work graveyard) and i decided to call round table for take out. The lady picked up the phone and thanked me for calling Round Table pizza, when i started to talk with her my dog started acting silly so i laughed, i was about to apoligize to her and tell her that my dog was being silly, but she was upset and started talking to me in a very rude manor! I tried to explain myself but she hung up the phone on me, i wasn’t going to let it ruin my 4^th of July, so i called Pizza Hut and they were very curtiouse to me. Its sad to say but I will never do business with this Round Table again and since i got a lot of friends and family in the Tri Cities i would recommend other areas for them to eat. Thank you for your time.

This is by far my favorite pizza chain. No matter when you come it’s always consistent and delicious.

Went here fairly late at night and I was pretty much the only one there. The salad bar was tidy and full. I got a salad and breadtwists. They were delicious.

I like Round Table Pizza, so don’t let this location steer you away from others. I have just had one bad experience after another at this place and want this particular location to stand out as an example of bad customer service.
The staff here is rather inattentive. I have stood at the counter, sometimes up to ten minutes on a slow after lunch period, and all the employees are joking in the kitchen. How do I know? They are obnoxiosly loud. The salad bar typically looks like the aftermath of a food fight. The bathrooms almost always need to be cleaned, and I have been to this location at all different hours of the day. I have gotten other people’s orders at my table (why bother giving out those little number tents if you aren’t going to use them properly), or had my order made wrong.
When I have been foolish enough to think mentioning these things to a manager (misnomer in this case, mismanager is more apporpriate), I felt I was getting a «Yeah, whatever…» attititude.
I wish this location was better, because it is really close to where I work. I have worked at another Round Table location in the Tri Cities some years ago, and these things would not have happened there. I just don’t get how the first Round Table in the Tri Cities can be so much worse than the others.
I would rather go to Pizza Hut down the road even though their pizza doesn’t taste as good. At least they act like they want my business.

Best dine-​in pizza CHAIN in town. They still use sauces that actually have some flavor, not just industrial tomato sauce. Toppings have spice and actually add to the pie, instead of just providing volume. They don’t overgrease the pans like some places, so the crust remains solid instead of being a sponge.
Four stars may be slightly generous, because it’s still a pretty standard assembly-​line operation, but they’re better than average and the best local chain w/​delivery.