Applebee’s

I want to make it clear that I had this experience before the whole «fingertip» fiasco so my review is not based on that.
My boyfriend and I went here and were seated, our order was taken, and we never saw our waitress again. Someone else brought us our food, said she would get us refills, and never came back. My boyfriend’s order was wrong and I had no drink for my entire meal.
We waited for so long it finally came time to pay the check and they hadn’t even put our order into the touch screen system so that we could pay and leave. After waiting for way too long, we finally got ahold of the manager that didn’t seem to care much about the situation. Shortly after the waitress finally came back and gave us our check with a worthless attempt at an «apology». (And without a pen for us to even sign the receipt…)
Needless to say no tip was left as we basically had nobody serving us the entire time we were there. This experience was the final nail in the coffin for the Applebee’s here and I wouldn’t be surprised if they shut down. I would love to see and new and better restaurant in its place.

Was put off by this place by the bad reviews, however after eating here this place has really improved! Roxy is awesome excellent service!

Had to take this spot off our agenda. Not TERRIBLE but not what ya want. After the first round drinks start getting watered down. Food will keep you alive AND can even be good at times but NEVER great. Change over in staff is concerning. Seems like mostly high school kids and moms who really need a job (who then discover that this is NOT the place to be employed).

My family stopped here after a 10 hour drive. We were starving. First off, They squeezed 5 people into a tiny booth. We were so uncomfortable and cramped. It took forever to get our menus and the waitress kept coming back every three or four minutes to see if we were ready. We really felt rushed. However, when we were ready to order, she was no where to be found. Finally, after about 15 minutes she came back. It took about half an hour to get our food. These were the smallest portions I have ever seen in my whole life. We were so disappointed, because we were so hungry. We left a $ 5 tip on the table and went to pay the bill. It took the waitress forever to even acknowledge my husband and then after he paid she kept looking at him like she expected something. He just walked away. We left still hungry and disappointed. I don’t go into a restaurant and drop $ 50 every day, but when I do, I expect to walk out full. This place sucks. Thank God I live 800 miles away, because I will never step foot in this establishment again.

Went in last night for a drink, appetizers and dessert. Hopping to have a good time with good food but the dessert was hard as a rock mentioned it to the server but he really didn’t care. We asked to speak to the manager she never came by. She just sent the server back to tell us that she had given us the birthday discount to comp the rock hard dessert a woping $ 2.50. All I’m saying is people don’t care about customer service anymore.

I’ve been here before but had a crappy experience but decided to try it out again. This time I went on a Saturday night around 7:30. The waitress didn’t know what beers they had available. Just said «the usual». I asked if they had local beers, since barrelhouse brew and Firestone walker are essentially within walking distance. She didn’t know, but said they had 805, but she wasn’t sure if that was a local beer or just named after the area… She came back around 10 minutes later and I asked if she knew the beers yet, she said no «it’s just the usual stuff». So I ordered a DBA because I could see the tap handle from where I was seated. She left before we finished our food order so we had to flag her down and tell her the next time she came around that we wanted appetizers. Ordered the appetizer chips and salsa, the chips were stale and we got about an ounce of salsa. I ordered the classic burger, it only came with cheese and nothing else, no lettuce, tomato or anything. The fries were cold and stale. My wife ordered a margarita and didn’t receive it until she mentioned it again to the waitress about 15 minutes after we got our beers, and then about 15 minutes after that. Two for two bad experiences, I’ll never return. Stick to chilis if you are deciding between the two.

SUPER SLOW SERVICE
Just mediocre if you are hungry.
Inattentive servers…
My wife made me come here because of the appetizers event on National Junk Food Day!
I hate Applebee’s…

I am giving two stars for the service only– not the food. There are only two gluten free options here– and you have to review the nutritional menu yourself because nothing is listed in the menu — even the steaks are preserved in gluten. So reduced to salad or burger patty I opted for burger lettuce wrapped but because fries are deep fried with chicken strips I asked for a salad instead — guess what — no substitutions so even though I can’t eat the fries and won’t get them I have to pay for them and my salad on top of that. Totally lame. We will not be coming here ever again. Too bad because the waitress was really nice.

This place sucks. Served a side salad on a very hot plate. The cheese even melted. I made mention to the waitress that it was odd they would serve salad this way. It got nowhere. I asked where the manager was and was told he’s watching the monitors. Drinks took forever to come out. Food was not so good. We had a party of 9 and everyone had the same reaction. The place wasn’t all that busy. We will not return nor recommend this place. I hope the owners of this restuarant read this.

Second night in a row we went here. The food was great but the service from Miranda is what brought us back. If you dine here, do yourself a favor and ask for her!

One of the few places I frequent for a happy hour beverage and an appetizer. Never had bad food, weak drinks, or bad service. Sit in the bar area, it’s more fun and comfortable, and the bartenders are all very nice and knowledgeable about the food and drink menus. Plus, the little computer games are awesome whether alone or with others. .this is one of the very few places I walk into alone to grab a snack and don’t feel awkward sitting alone! Big fan. And coming from a long time server/​bartender, this is a review one can trust. Even my picky picky mom liked it, and I can hardly ever get her to eat out anywhere!

We were welcomed by a very nice young man. He seated us and let us know our server would be with us shortly. She was very friendly and prompt. She took our order and our soup came out very fast and was brought to us by a manager. The French Onion soup is delicious! I highly recommend getting it! We ordered burgers, oh my how tasty! Just make sure you ask for lettuce, tomato, onion, and pickle if you want those items… they do not come with it. I almost licked my plate! The sweet potato fries are amazing! Great food, great host (Ezra) great waitress (Tammy), and great atmosphere!

Yuck!
Food was HORRIBLE!
Server looked like she had partied all night and threw on a dirty wrinkled shirt.

I write this as I sit here. 2 stars for the waitress. 0 for kitchen and management just standing around at front with multiple employees. The waitress just told me they would give me a discount without even asking for anything. I guess their service was that bad this evening. I got the check and had no discount for anything. So i will have to give this establishment 1 star for feeding us and that’s about it.
We got appetizers after about a half hour, dip was cold and hard on top from sitting around. The boneless wings were cold and dry with some not having any sauce on them at all. We had no napkins or utensils until about 10 minutes after the appetizers had been served. Food came out at different times.
Food was okay but service overall was inexcusable.
Will think twice before coming back here again.

Well haven’t been to Applebees in a while and they have made a lot of menu changes so, we gave it another shot. Last chance because food was below mediocre. Used to like the French Onion soup but now that is tasteless too. The wedge salad had an awful «green goddess» dressing that just killed the salad. The spinach dip-​awful. Really bummed $ 35 wasted.

Two stars is right on point.
The service was great most of the time. Not much to say there.
DO NOT BUY the fajitas, MAJOR disappointment. All onions and barely any meat for $ 16. PASS.
The wings were so delish. Some looked old and were chewy but the wings that were edible were amazing. lol
The queso is worth trying.
All in all if you go, go during happy hour. :)

So, I recently went here for a date and the food was GREAT! I loved it. The manager even came out to check on us. I had a steak and it was actually amazingly good, so yes. . Applebee’s, you have earned my future business. Congratulations! I will stop in here again some time. :)

The quality of the food has really gone downhill. Came here for Veterans Day, and my Dad received cold mashed potatoes along with a snarky remark from the waitress when he brought it to her attention. The chicken spinach and strawberry salad was lacking in chicken and the dressing was over powering spicy. The drinks seem to be all sweet and sour and no liquor. A good place for an app and to catch the game, but this is no longer a place we frequent as they have taken away the weekend activities, such as karaōke. Stephanie S. Is a great waitress here amd has provided superior service each visit. I recommend asking for her station, or else you will be disappointed in your service as we were the last time we went.

First time in the area so we’d decided to check it out cause we were hungry. There was no wait to get in on a Friday night so we should have taken that as a sign.
When we first sat down a waiter tried to bring us food and we were like, sorry, you have the wrong table cause we just got here. Turns out they have these fancy LCDs on each table and ours was switched with another one. The LCD is useless for games bc they charge if you want to play. Then we ordered a burger with no bun due to gluten allergy. They screwed it up and put it on a bun. Tried to just scrape it off but we had to explain they had to make a new one. So needless to say I waited for my wife to get a new burger and mine sat getting cold. Finally came and was pink on the inside but at that point we were starving. The waitress was good though and she took off one of the burgers. Denise was our server. She’s the only reason I bumped it up to two stars.

Don’t really like Applebee’s. Food is mediocre. My girlfriends and I came because they chose the place. I ordered the lunch special which was a choice of two items. I ordered the Thai salad which was pretty good and I chose the blt. Since I am allergic to tomato I asked the waiter if I could substitute for avocado. He said okay but it will be extra. It was half a sandwich. When I got my bill I couldn’t believe they charged me 1.99 for two slices of avocado.
Didn’t think it was fair. Total overcharge. Well. I won’t come here again.