Ruby Tuesday

Tried to eat her at 445 on a Sunday. We were told we could not order and be served with in 45 minutes. although seating was immediate. Hostess was very confused. we just left. Very disappointed.

Good food. Salmon with grilled asparagus was awesome. Our waitress was really good. The rest of the waiting staff hung out in the parking lot, coming in and out, in and out the whole time. Music blaring on stereo outside. I know they weren’t that busy, but I would have thought the manager would have known better. But he was doing it too. Our waitress wasn’t doing that and she came by multiple times to check on us, offering bread and more water. But the other rukus outside was a bit distracting, especially the music blaring right outside the window. The other patrons were getting annoyed because their waiters kept disappearing.

This review is for the bar and bar service only.
A coworker and I usually stop here on our way to the airport for a burger and beer.
We always sit at the bar and have always been treated well. The bartender takes good care of us and always makes sure we have a cold beer and a refill. If we are in a hurry, the bartender will tell us how long things take to cook, etc. Usually a manager says hello as they walk by.
The service has been good and the food is your typical Ruby Tuesday fare… burgers and the like. They have some good beers on tap, and we are always treated courteously.
I recognize that some folks have not had the best experience, however, we have always been treated well by the bartender at the bar!

Been here twice now. Working in town for a while so checking out all the local spots near hotel. Both times had real friendly service. Sat at the bar first time and had chicken finger dinner. Not to greasy and still juicy on the inside. Second time just got soup and salad bar which let me say the tortilla soup is really good. Could use little more chicken but broth was little spicy and full of flavor. But waitress was extremely nice which made visit that much better.

i only give this ruby tuesday location a 1 star because i can’t go lower. worst service ever!!! i do not recommend this place.

Tried contacting whoever it is that wanted me to email them, but it was a bad email address and I couldn’t get my email to go through.

I have tried this place three times and had very very bad service. Then the advertise something but the don’t have it. So ok maybe the ran out. I go back in a couple of weeks still out. Had to get my own refills as the waitress would look the other way very time she was in eyesight. The salad bar sucked. Everything was empty and nothing was refilled in the hour I was there. Next there were I or so people in RT uniforms in the bar cutting up and two waitressess. I wrote the main office and got no response. Never again. RT joined my list of restaurants that can go under and I will not miss them.

The ribs have little to no meat on them, the kids pizza toppings slide off as they try to eat, the Asiago sirloin was not good, the sale bar is passable and the deserts are ok. Service was decent. Proceed at your own risk.

I went to this location tonight and was DISAPPOINTED. The manager was absurd, arrogant and rude. Our waitress was ok. My order was wrong and it was not corrected. The manager was so horrible since it was a party some of our guest got up and left. It took thirty minutes or longer for our food to come out. If you’re in Pearl, MS and looking for a nice restaurant you may want to go across the street to O’Charley’s or Lone Star or take a short five-​minute drive to Brandon and visit THE BEST APPLEBEES IN THE STATE or if you want to eat local Heart & Soul Diner in Brandon is also a great diner. Honestly, our party collectively tonight spends about a $ 1000 a month at the Ruby Tuesdays only to be shown a disservice and a lack of customer service/​guest etiquette. I can speak for the entire party tonight when I say, we will not be back. For some of us this was our second or third time coming this week alone. I know some of use were there earlier in the month to celebrate a birthday. Tonight was an epic fail.

My husband and I just left the Ruby Tuesday in Pearl, MS and I just have to say the service there is horrible. I’ve always had a bad experience at this particular location but I thought what the heck, let’s give them one more shot. That was a mistake! The hostess was kind enough to take our drink order when we first sat down and it went downhill from there. We sat there for about 15 minutes before the manager reluctantly took our food orders. About 25 minutes later, after everyone around us was attentively cared for and eating (some even eating dessert), our food comes. So, we weren’t invisible after all! We refused the meal, asked for the manager told him of the poor service and how we were ignored and all he said was there were other parties ahead of us. Ok that’s fine, still doesn’t explain why we were ignored but ok. Then he finally halfway apologized. My husband offered to pay for his drink but the manager said that was ok. We left and went to Wendy’s. I shall not be going to that location anymore.

As others have stated, the bartender is rude and uncaring of anything you may need. Food is mediocre, at best. Bad food, bad service, even for a national chain restaurant. Go elsewhere.

OMG! Terrible service! My fiancé and I were here on business and thought we would stop in for a few drinks at the bar. The bartender seemed to have an attitude, as if the world owed her something. She spent the whole time with, who seemed to be the manager, at a booth with customers. My drink was empty for a few minutes so we just asked for our check. I don’t want to waste my time and money where no one wants it. Also, the beer was flat and disgusting. I would not go there.

When I mean no stars, I mean no stars!!! This restaraunt was stinky, the waitress was ugly, pregnant, and rude. The manager on duty was concerned about the Alabama vs Ohio State game instead of the customers. The food was nasty, the people were rude. No one welcomed us but they were really concerned about who was winning the game. Please do not go to this place! The place was hhhhhoooorrrrrriiiibbbbbblllllleeeeeee!!!

Second time we have stopped here and can not say our experience has improved. Food came out looking and feeling like it had been placed in an oven to warm because it was forgotten in the window. The lettuce and tomato on my burger was wilted from heat. My youngest who lives for burgers did not finish his because ‘the bun was too hard’. I love going to places that have salad bars but, not impressed by older browning lettuce either so they missed on that too. Adding to food disappointment bathroom was a mess and restaurant looked generally dirty.

Not sure what the issue is that the other reviewers keep having. I on the other hand have never in the three times I’ve been there had any problems. Food was good and ready on time and also prepared properly. Everything I would expect from a decent chain restaurant.

Don’t EVER GO TO THIS RESTAURANT. The worst experience ever. Arrived at 9:15 and ordered chicken tenders with fries. 15 minutes later the waitress came over and informed me that they couldn’t make it because the fryers had already been shut down. Okay it’s 9:30 and they close at 10. Would I like grilled strip and said okay. 10 minutes later she comes back and says how sorry she is but I cannot have fries would I care for something else. HELL NO. Meanwhile friend had already finished her meal. I told the waitress to send over the slacker manager but she never arrived
We asked to be comped on something. NEGATIVE. the waitress took 7 dollars off but it came out of her pocket. I was embarrassed for her. I ended up having a biscuit and water. CHRISTOPHER EDWARDS YOU SHOULD BE ASHAMED

Should have listened to the reviews! The food was good and the drinks were good but the place is a cluster fu$&!! The appetizer was almost out according to the waitress, until she came back and told us it was never cooked! And then she brings it with the food and shakes her head when we tell her «again» that we don’t want it! Needs serious management help!!!

In town again at this dump. Called and ask the specials? Transfer to 3 different people and still NO one had a clue what they had going on for special. Bar or food wise. This place is clueless. If you have means to travel go somewhere else!!!

I very rarely ever go to the big chain places, but when it’s 9:30 in Pearl Ms your choices are extremely limited unless you want fast food!
Ruby Tuesdays has a restaurant is a very solid place but if at all cost skip this one! The service at this location is TERRIBLE! I live on the road and eat every meal out and this was the WORST service I’ve had in a long time! We never got asked if we needed or would like refills on water, sweet tea and a beer! The restaurant was not even busy maybe less than 10 patrons eating or drinking.
After waiting a decent amount of time for our food which was a buffalo chicken sandwich and fries, my fries were cold. The one good thing about my meal was the buffalo chicken sandwich is huge.
My review is solely based on the server that we had! Maybe she was having a bad night, we all have them! Regardless when you work in the service industry you should be more attentive to your clients!

What a horrible experience.
Hubby and I were in Jackson visiting my family and decided to have a family lunch at Ruby Tuesdays.
We arrived at around 1:30 PM on a Sunday, well beyond the normal lunch crowd. There were plenty of open seats, but because the kitchen was backed up, the hostess refused to seat anyone.
After waiting for about half an hour and being told that they could split our party of 6, they finally decided to accept my compromise of pushing two tables together. Thank goodness. Following this debacle, our waitress took our drink order and did not return for 15 (or more minutes). In the mean time, we had all decided what we would have liked to order, and had previously placed an appetizer order that was no where to be seen.
When she finally returned, we begged for some biscuits because at this point it was after 2 PM, and we were HUNGRY. Our waitress surprisingly questioned whether someone else had provided us some already. They hadn’t.
While she returned several minutes later to inform us that the biscuits would take another 8 minutes, she offered chips and salsa on the house. At this point, we were annoyed and told that our entrees were on their way out, so we opted out. I have to say that I appreciate the gesture, though it was a «too little, too late» scenario. Ultimately, she did bring out the biscuits, and they did taste good.
When our food finally arrived, we ate as though we’d never eaten. I got the Chicken Bella, my parents got the Caribbean chicken, my husband got the jambalaya, and my aunt and uncle got soup and salad. Of the dishes, the caribbean chicken was spiced and cooked well. The mashed potatoes were a table favorite. My husband’s jambalaya had good ingredients but did not taste like jambalaya.
Given the over 45 minute wait (in an empty restaurant), I may be over-​rating the food because of how hungry I was when it arrived. My family has been to this restaurant a couple of other times and had similar experiences, though this definitely was the icing on the cake. We will not be returning here again.