OK, I have been complaining about furniture stores and am still looking for bedroom furniture. I have been to Mattress Firm 4 times over the past year and knew that I wanted the Tempurpedic Rhapsody Breeze with an Ergo Premier base. The salespeople have all been good and I have never had a negative experience at any Mattress Firm location. I literally heard their sale commercial TEN times today. I was driving by and stopped in 2 minutes from closing time. Clayton greeted me as I came in, finished helping another customer and immediately introduced himself. He is VERY friendly and showed me a bunch other options because I kept complaining about the price, but I kept going to the Rhapsody Breeze. I was about to leave because I just cannot believe that I want to spend so much $$$ on a mattress and adjustable base & he «closed me». I worked in sales for over 12 years and knew what he was doing and I signed on the line. I am not saying that he was pushy… in fact, he is not. He just overcame my objections and confirmed the fact that I need this bed… Well, I do not know if anyone«needs» a Tempurpedic, but I do not have buyer’s remorse… hopefully it does not set in. Bottom line, it will be worth the investment if my sleep improves. I am looking forward to delivery day next week! Thanks Clayton!!!
James W.
Évaluation du lieu : 5 Pearland, TX
Clayton was awesome we will be sending are friends and family his way for years to come
Alex C.
Évaluation du lieu : 5 Houston, TX
After shopping around at a few mattress chains, our experience at this Mattress Firm was quick and easy! Clayton had excellent customer service while listening to our needs and showing us all of our options. Would definitely recommend this location to others!
Iris R.
Évaluation du lieu : 4 Houston, TX
Went here to help my mother-in-law pick out mattresses for her guest bedroom. Employees were friendly and helpful. They only had 1 mattress in stock that she wanted, so they set them up to be delivered that weekend.