really wish I could give these bums a zero. avoid this company like the plague. they lie through their teeth. they do not respect you as a customer or as a person. they are garbage. they should be deeply ashamed of having the audacity to bill for their NONservice.
edit — I thought I should flush this one out a bit, so I actually came back to add some detail. this review was not a mistake or an off-the-cuff remark. I mean it from the bottom of my heart.
my tech is a hardened liar. i caught him red-handed for the last time and i am not getting screwjobbed any more. this company has done jack squat but fraud me out of my trust and my hard earned money, and it boils my blood just thinking about it. from what I can tell, this stinks of a company that has no regional oversight, and does not hold their technicians accountable to any authority. the thing about it is that I have what has to be one of the easiest accounts you could ask for. its only a 1000sq ft house with outdoor attic access. I do not have any problems inside the house, only a few pesky roof rats in the attic because some idiot who moved in the neighborhood started feeding the stray cats, who usually take care of the rats. I checked to see why my attic still had the problems a few months into the service to find that the tech not only did not bait any of the traps, but left them in a pile near the entrance of the attic, and to make matters worse, some of the traps were already sprung!!! he was literally just showing up, and putting a work receipt in my mailbox! shameless! and not at all funny. I called them to report this, and they said they would have someone come out here and take a look. they never did. the last time my tech came by, I made sure to be here. so he went up into the attic. I followed him up into the attic, which he didn’t expect, and that’s when he put on a show about«finding the traps in a pile» «who could’ve dunnit?» and that whole jazz. he was bold faced lying through his teeth. when I asked about baiting the traps, he said that he is not supposed to do that for liability reasons.(sounds like bs) then he goes to his truck and produces a bag of dog food, used as bait.(why would that be in there if he does not bait the traps as part of company policy? another lie that’s why). as far as i am concerned, this company stole my money.
Jason S.
Évaluation du lieu : 5 Houston, TX
John the technician does an excellent job for our household. Since he started working with us at our home, we have never again had an issue with pests.