Reel Deal Rollin Meal

Noooooooooo. Do not do it. Greasy, Greasy, Greasy, dripping in grease. Gross,

I love food trucks and have been a food truck advocate for many years. Although this truck is relatively new to the market, it’s quickly become one of my favorite trucks. The food is great, the service is good and the prices are definitely worth it. I’ve always felt nothing but welcomed while at this truck and the food continues to live up to its standard. I highly recommend this truck and in fact have recommended it to a number of friends and associates, all who also quickly discovered why this truck has become one of my favorites. I

So this is the second time I’ve had a subpar experience with this particular food truck. I work at an office building and each week food trucks visit. Most of the food trucks are reasonably priced, efficient and have tasty food. This particular truck is particularly slow, higher priced than most other food trucks, wait time is long and service is not the best.
The first time they came to our office, my coworker and I placed our orders and were told it would be ready in 10 to 15 minutes. We left and came back after 15 minutes and our food was still not ready. It was hot outside and by the time we got our food, it was as if we’d been standing in the rain due to the sweat. Also, the older man made a comment regarding the food I’d ordered. He said something to the effect of he «hated making» the particular dish I’d ordered. I just laughed it off and paid but other people in the line heard what he said and thought it was unprofessional. The food I got was great, but the poor service and the long wait took away from the experience.
Fast forward to today… I decide to give them another chance. When I arrive in the parking lot, four other people who work in the building were standing in line. It took an inordinate amount of time for the folks working in the truck to acknowledge our presence. One of my coworkers made the comment that they were very slow. I told her they had been slow before but the food was good. After standing in line for 10 minutes without the line moving and without being acknowledged, a lady comes outside of the truck and announces that they are only taking cash because they can’t get their wifi to work!!! At this point, myself and about three other people left extremely frustrated. It was our lunch break and several minutes had been wasted only for them to not take cards!!! Definitely poor service and definitely caused loss of future business. I then got a text from someone who had cash and stayed in the line. She informed me that she and several others who had cash ended up leaving because the food they requested was not available. How are you already out of food when lunch just started at noon?
I will definitely not patronize this truck again or recommend it to anyone. Good food but not worth the long wait and bad service.

Food was very tasty. Father and son operated. Nice and helpful. And again, the food was very tasty

Extremely clean truck with exceptionally observant and friendly guys. My partner and I are used to seeing food trucks that are cluttered or they talk but don’t listen. These guys were not that! They were professional and clean as well as extremely nice!

I tried this truck out when it was at the Houston Chronicle in downtown. The fish cake was very tasty, the service was reasonably quick and the staff was friendly!