Styles By Elle

In response to the comment posted by Styles by Elle, the date of my visit was 7÷11÷2014 (I checked my credit card statement) and I did not get any benefit from highlights, they made my hair more frizzy.

I am so very glad I saw this response. I didn’t realize this is how owners respond to customers crying in their hair chairs when they are unhappy with the cut! You did not have change for the $ 40, so I handed you $ 1, politely and with tears in my eyes, since you expressed how important it was to give me back exact change. All I wanted was a happy birthday haircut, not a horror scene at a beauty parlor. You also had only yourself and Sev, and that poor new hair washer girl. Maybe if you had been more focused on your customers than getting your own hair done at the time, you could have witnessed the entire encounter I had with Sev and saved a new client, and maybe even improved your employees skills simultaneously. Instead you immediately getting defensive. You offered two things to make me happy. 1. a refund, or 2. to come back in a week, when the event I was getting my hair done for was that evening. If you had proposed to work on my hair at that moment instead of Sev or instead of coming back a week later, you would have had a chance to save this. Instead, I now have a new fantastic hairdresser, who confirmed the cut Sev gave was more like 3 hair cuts in one, very uneven, and very poor blow drying skills.

I purchased a Groupon to this hair salon for myself and a friend. It was a great deal for a conditioning treatment, haircut & style. Upon arrival, we were immediately greeted and taken to the back which was very quiet, private and clean which I loved. The hairdresser, Sev, was able to take us immediately and took care of my friend and I at the same time. It was great because she wasted no time and was effortlessly friendly. She offered us a beverage and the three of us shared pleasant conversation. Sev gave us helpful suggestions on our hair, make-​up and you name it! I would definitely recommend this place to anyone. It was quiet, not intimidating and we both loved our haircuts! They even gave us another coupon towards our next visit. I’ve never had a go-​to salon but I think this one may be it.