Panda Express

I love this place! It’s always clean and the food is always hot and fresh. It’s one of the few Chinese restaurants in the area that does not look run down. I love he Kung Pau chicken.

Panda Express was delicious as always! We have been to Panda Express locations across the US and this one was definitely one of the best. Arrived during lunch rush at 12:30 but didn’t have to wait long. Everything was freshly made and delicious. They gave large helpings of entrees too.

I hate writing reviews but this was the saddest excuse for takeout I have experienced in years. Both the beef dish and the rice tasted like they had been cooked hours ago. Portions were set up as I ordered fried rice with a side of beef whatever. I had the (incorrect) understanding they use real ingredients and it is freshly prepared. Well that is a lie. Any strip mall Chinese place will produce fresher food. Horrible!!!

We went here 1 times just to check it out. The food waa average, but there are much better places in town. The customer service was average as well. The place was clean though. Overall, just average so we probably wont be back again.

Since have been back and their opening pains are gone! Love me some Panda! Food is back to what I remember!!!

Poor customer service! Tried to order several times — employees were not attentive and had to redirect /​repeat order several times. Had coupon for 3^rd entrée free — they threw coupon away and rang up at full price. No management to be found.
THIS PLACE SUCKS for customer experience — probably an awesome place to work… ignore customers, charge them what you want and do what you want. Won’t be back!!!
Hopefully, they’ll go out of business and be replaced by something else that recognizes the customer is why they exist.

First visit. Food was fresh and hot. I had the bbq chicken with bacon… it was pretty good. I would return just for that. fried rice and spring roll was good as well, but we had to wait for the fried rice to be cooked. Line server lady was very nice and helpful.
When the fried rice was delivered to the table, the young black female employee threw it down abruptly on the table on her way out the door… thank you too… i understand its just fast food, but manners are manners, fast or not. We will return as I really liked the food.

I moved here from Atlanta and was a BIG fan of Panda Express. I was excited to see them open one here. Boy, was I disappointed for several reasons.
Service thru the drive in was awful, extremely slow even with minimum or no other customers.
Portions were smaller. They used to give you the entrée in the large opening of the take out box but started giving you the side in the large area and your entrée in the two smaller areas.
Then they reduced the size of the take out box, reducing even further the amount of food you get.
I wrote the headquarters by email, complaining mostly about the drive thru service. They responded by emailing that if I sent them my email address, they would send me a coupon. They sent this request for my email to my email! How stupid is that?
As big a fan as I have been in the past, I will not eat here again

It depends on the time you go. When the food is fresh, its not bad, but at certain times of day, it has sat too long under the warmers. If you getting takeout, its probably better to go to one of the made to order places, but they are not as fast.

Just another cheap china restaurant for Pensacola. REally?

I am thoroughly dissatisfied with this Panda Express. I absolutely love Panda Express food, regardless of it not being authentic Chinese food or not. Usually, the food at Panda is hot, flavorful, and of abundance. I have visited this Panda a handful of times, each time expecting it to be up to par with other Panda locations. Each time I have gone, the food has been lukewarm, dry, and measly portioned. Today, I got a 2-​entrée plate, and I literally got 5 pieces of each entrée. I usually get half steamed rice and half chow me in as my side and they were both very dry and unenjoyable. This is the only Panda Express that I cannot stand to go to. Once in a while I give in and try it again with a hopeful attitude that the food got better, but end up with the same awful regret that I wasted my money. DO NOT GO TO THIS PANDA EXPRESS. TO PUT IT PLAIN, THE FOOD SUCKS. STRANGELY, ANY OTHER PANDA WILL GET YOU SATISFIED.

Good fast food Asian dishes!

Should be zero stars, but not an option. HORRIBLE service. Took forever to get waited on then helper would go run over and take care of drive through. Plenty of staff, just not managed well. Did not even know when some of the new food was coming out. Several people behind me walked out. Noticed one gentleman complaining he did not get part of his order that he was charged for. I will not return to this location. Panda on NAS Pensacola far superior.

Bad. Waited at the drive through for 10 minutes. Got stuck in the line because people were behind me and I couldn’t escape. When I got home 10 minutes later and tried to eat my food, I couldn’t. I ended up throwing my food away and making a frozen dinner. It tasted much, much better.
I was excited about the Panda Express opening because I’ve eaten here in the past and it’s been ok. I’m always interested in places with drive throughs because it keeps me from having to unload two small children to order take out. Sadly, this place is a huge disappointment. The food is yucky and it takes forever.

Hummmmm… Where do i start… Very unusual entrance. If you come in the side door, which is the main door to the parking lot, you have to walk around all the tables to get to the «order area»…At this point it can get a bit «backed up» because everyone has to start their order thru the same person. The place wasn’t busy at all yet they had 9 employees on staff (that I could see). If you want a shrimp in anything it’s another $ 1 charge. I went with the 1 side and 3 entrée plate. If you want another side it’s like $ 3 more bucks. The sides are the fried rice, lomein, mixed veggies and something else. I went with lomein. The «meat» dishes I chose were the pepper beef (chef choice), orange chicken and Bejing Beef. The lomein was average to below average. The Pepper Beef was reasonable. The Bejing Beef was dried out and old. The Orange Chicken was more batter than chicken. I would guess ¹⁄₃ of it was fried batter pieces. They were out of spring rolls (none in the restaurant until the truck ran). Cost was close to $ 10 with drink. I went there just wanting an order of house friend rice but they don’t offer it. It’s kind of a weird, limited menu IMO. The kids working there are nice as heck and will let you try any of the dishes but I have had much better Chinese food. It’s a shame PE spent all that money on a nice new pretty building and land to serve what I had tonight. Bathroom floor had water or piss stains all over it. Foot actually stuck to the floor. Best of luck guys!

I wanted to try this place out because it just opened and all my friends were going here. Well, it was definitely not what I expected. The wait was about 15 minutes. The food was neither fresh nor tasty. If you eat here, I highly recommend you special order your food instead of getting the stuff already made. I’ve had much better Chinese food elsewhere. The only good thing about my experience was that the staff was very friendly.