Raley’s

A clean and nice grocery store with a good selection of vegan, vegetarian, organic, and gluten free stuff. This would be the second best store to shop for these sort of items in this town. The prices, however, or so-​so at best. Some things are really well priced, and some things are just not. Which is probably why I don’t do a whole lot of grocery shopping here anymore. The employees are very polite and kind. I’ve only had one bad encounter with some guy who worked in the sandwich department who fakes some sort of Irish or Scottish accent. Upon asking him if he was Irish or Scottish, he became extremely offended… as if I had decided to slap his mother or father and said, «NO. I AM NOT.» A little strange… but I have never encountered him again. I like that fact that this store is open until 11 p. m every single day. This means if I get a late night craving for my organic martinelli’s apple cider, I can have it. This is the only store that seems to carry this particular item too. They also have a very good selection of beers for a good price, if you are into beer. They also have a good selection of special soda pops.

The pharmacy is the best in town. If you’re still waiting in line at CVS, do yourself a favor and cross the parking lot to Raley’s pharmacy where you will greeted with a smile and rarely have to wait in line. Try it.

Was not impressed with the Raleys in Petaluma. Produce department small and not much selection. Selection for filet mignonette was also minimal. Micro brews were limited. The worse part of the store was how cold it was in there!

A clean and wonderful supermarket. Large selection of fresh veggies, meat and seafood and of course the best Dutch Crunch bread in the area. Wine is a special but all the time.

When Raley’s first open back in 09′, it was grand in size and offerings with an impressive store under the GreenChill EPA partnership umbrella to protect the earth’s ozone layer and climate. Even with newer markets like Sprouts not far from this McDowell location, Raley’s still offer a refreshing like atmosphere whenever I stop in to shop. The floor plan, the lighting, it is above and beyond the competitions. Wide variety of selections, brand names and organics at fair prices. Look for their flyer specials.
However, I can’t say the same for the staff here like the cashier and bagger generally socializing while customers are trying to pay and go. Maybe that explain the slow moving lines when busy and returning items is a pain unlike Sprouts or Safeway. Not that I return things out of habit but be prepare to be interrogated somewhat. Paradise are much worst at it or i should say ‘were’ as they have since been acquired by Nugget. If something don’t taste right, I will return it.
Even with such a large parking structure at the Visitors’ Center, it will likely be pack with cars during the day as they are likely taken by consumers from other stores nearby like Trader Joe’s, Ross and Big 5 among others where I had to park near McDonald’s just to shop here once.
Raley’s do offer many alternatives to wheat ranging from cookies to frozen items along with many low GI choices but personally don’t care much for the Fifty 50 products. Free the glutens shoppers can rejoice!

The staff here is polite and helpful when asked!
It is both cheaper and more expensive than Trader Joe’s depending on what you are shopping for.

Nice clean, love the lighting, lots of variety in regards of organic goods and love the fresh French bread

This is my second review of Raley’s in Petaluma and my rating is down to 2 stars. I am hoping it is a temporary slump because I really enjoyed shopping here.
Last week I came into the store for my usual weekly groceries. I had trouble finding two items I had bought there recently, frozen lobster bisque and another, Raley’s brand dried Montmorency cherries. Jeanne, my checker I had never seen before, was impatient and very rude to me. She asked what item I was looking for and I told her Montmorency cherries. She insisted they were called Moreno cherries which I have never heard of. I am familiar with the French language and I know which product I need. Anyway, her attitude was unrelenting, bossy, and mean-​spirited. It was the same with the lobster bisque. She acted as though I was confused and probably had bought it somewhere else!
I tried not to be rude and talk to her in the same way. It was difficult but I did not lower myself to her level. I did, however decide to post this on Unilocal!with the hopes of karma weeding out bully-​behavior like hers.
I have been a steady Raley’s customer for five years and this experience really affected me and now I am considering changing stores, that is, if people like Jeanne the mean checker are allowed to treat customer like enemies.

my 2^nd Raley’s in a week! i haven’t been to one in a decade. ajsles tbe wjdest ever see in a supermart. store looks clean, new.
liquor section large. pricing model same as cvs/​safeway, buy 6, get up to 30% off.
–reminded of buying cases of beer at costco thinking it would last weeks, nope, just days…
buys: bruce costs ginger ale (7.99) got it for 4.50
–noticed 4.5 tag for ginger ale in front of costs’ product
brought a 4 pak to the register for price check
informed it was 7.99, i mentioned the 4.5 tag,
«show me» she said. i did.
*in short, she sold me the ginger ale though the tag was obviously wrong
–didn’t ask her to do it, just said” «i knew it was too good to be true»
take outs:
–awesome! most places would cite stocking error and decline selling it at 4.5.
definitely a fan!

Not happy with the direction this place has been going in the past year or so.
LOTS of expired or near-​expiration food, last time I shopped. Cheese, lunch meats, bread… One was dated December 28 and it was Jan. 8! That’s turkey, not crackers. I get Alpine Bread here and when they do stock it, the dates are right at expiration and often it goes bad within a couple of days if not frozen… What is this, discount food for less? Not according to the prices.
On top of that, they stash the paper bags away from the self-​checkout because we can’t have people STEALING BAGS. They seem more concerned with that than keeping near-​spoiled food on their shelves.
Get your act together, Raley’s. You need to do it better than the cheaper places or people will go the extra ¼ mile to Safeway.

I recently ordered the flowers for my wedding from Raleys. I asked for 3 bouquets, 3 boutenierres and extra flowers for cake and vases. Bhavna was very sweet, creative, helpful and conscientious about cost as she knew I was trying to keep expenses low. Everything was ready and beautiful when my sister picked them up on the big day.
I never worried about a thing and was so happy with how everything turned out!
Thank you Bhavna!!!

Good selection of fruits and veggies. They also sell no salt ketchup which can be hard to find, and they have a good selection of asian products. The staff here are friendly, and the store is very clean, too.

The RX department is the worst experience I have EVER had. The pharmacist was rude, didn’t inform me of price changes. Didn’t accommodate at all. I would seriously advice never dropping a prescription off at this establishment EVER. You will be seriously disappointed.

It is a real pleasure to shop at Raley’s. I generally find what I am looking for in the store and every time, the employees are friendly, helpful and appear to like their job. The pharmacy dept. is outstanding as well.

The restrooms are usually fairly clean. The sushi is fresh and well stocked. 80% of the associates are helpful and willing to go out of their way. The pharmacy associates are awesome! The water for refilling your bottles is clean tasting. The jugs they carry to refill are reasonably priced. Overall the store is clean but the prices are higher then safeway. They do have some really great deals on the savings card they have.

I have been shopping Raley’s Petaluma since it opened. Yes, it can be pricey, but if you watch the sales circulars and do your pre-​shopping through your online account (special personalized offers and google coupons), you can save tons of money. Employees are awesome and extremely helpful to those of us that are senior and/​or disabled. The store is clean, green, and efficient, and the selection is amazing. I also like that lines are kept super short.

Awh snap they got Zing Zang!

Still the best store ever!!! Even after Safeway across the street got a new storefront and tried to train there employees to be like Raley’s, NOT! (lasted a few weeks)
I am faithful to my favorite store, but they have earned it. Every time I go there, they do things right. «Hello Jen, how are you today?» — Gotta love the attention.
Note to staff: Please take care of my two complaints:
1. The bathrooms need more attention, it can be a bit dirty at times, and the soap is so far away from the second sink, and the paper towel dispenser that is close the the soap dispenser never seems to work anymore, ugh.
2. Train your bag people better. Eggs should be protected, and my avocados plus bananas should never go in a bag with canned food or something that will squish it, but they are still the nicest most awesome people ever.

It’s nice when you go places to visit or vacation, and there is a nice grocery store to shop in. Stater Bros. in Southern CA, Stop and Shop on the East Coast…
When visiting my in-​laws we do a lot of cooking together and often we shop ahead of time at Raley’s. Their prices might not be lowest on every item but I feel you are getting quality products and friendly service when you shop here. Grocery shopping can be tiring when you’re fighting to make it down aisles then waiting in long, slow lines. So it’s nice when you enter a store that’s clean and well-​organized.
Here’s something I think is most awesome. Double-​sided printing on the receipt. Our last receipt for $ 131+ of groceries (getting ready for a baby shower!) would have been one of those really, really long ones you get used to at other stores. Why waste the paper guys? Do we really need coupons for oil changes and hair cuts on the back? NO! Save paper. Print on both sides. Thank you for being environmentally conscious, Raleys. Now, remind your checkers to always ask customers if they brought their own reuseable bag. It’s a polite way to remind someone how important this is!

Awesome staff… always there to help out… great prices and super good stuff to shop with… love the store… always clean and customer service is top notch… JOY is wonderful to work with… she help donate time and her self to community products.