Jack In the Box

Been on line 35 minutes and still 3 cars ahead of me. Stated with about 5 cars, so moving about 1 car every 15 – 20. The young lady that took my order started off pretty sassy greeting me with knowledge of the drink machine only having diet and unsweetened tea remaining. I want a shake and they do have those!!! So, only time complaint so far… well, and the attitude that ended as soon as she realized I’m sweet as honey. 45 minutes in this line so far. Finally got food after a while hour of waiting. When I got to the window the lady said only hey and manager there and gave me 10% discount. She also says she up sized my fries. Fries were hot. Burger was way cold! And shake was great! I will complain to corporate. Got on line 12:04am out at 1:07am.

This location is so bizarre to me. It’s randomly dark and the line is always sooooo long. I don’t know if they’re like extremely understaffed or what. And they have the rudest sounding people. And they get my order right probably 60 percent of the time. Very odd location indeed.

If I could give negative stars I would. So went through the drive thru, ordered my food and waited. And waited. And waited some more. It was correctly entered into the computer and I double checked my receipt to just be sure. Finally got my food then went home. Well that’s when the fun started. One sandwich wasn’t made correctly even tho it was stated the way I wanted it on the receipt. They also left out part of my food. So back up I go. The manager had the worst indifference towards my issue but after I asked twice they remade my whole order since it was cold and that’s just not cool. No apology no nothing. Whatever. It’s fast food. So back home I go only to discover yet again food is missing and incorrect. So back up I go again for the 3^rd time. The other manager on duty who gave me my food after saying «I checked it myself». Well kudos on the pride but boos on making sure all was well. You would think after the 3^rd time a manager would offer a refund or some sort of compensation. Nope. I got a grunt on my way out the door. At least the food was 98% right the 3^rd time. Long story short always check your food and don’t trust them.

Ugh. I usually get drive through from this Jack in the Box but actually went in this Thursday (³⁄₁₂) a little after 9 PM. For the record, my food has always been prepared correctly at this location and I try not to review places where I can’t get a good feel for the service, so I am VERY disappointed to announce that my First One-​Star Review goes to this particular Jack in the Box location.
When I walked in, I stood at the counter and watched as three female employees stood and talked with each other halfway back in the kitchen. One of them actually looked me in the eye and then continued to talk with the other two. The topic of conversation included such gems as, «Uhhh, I can’t wait to be off/I’m so tired» HEY! GUESS WHAT? I’m tired too, and I happen to be EXTREMELY HUNGRY! None of them appeared to be doing anything. An older woman seemed to be handling the drive through and was putting an order together, but the others just continued to STAND THERE. I’m not the type to throw out a, «Hey, can I get some service over here?» because I can’t say that without sounding incredibly *ahem* witchy, but I stood at the counter in plain view for about a minute and a half (which is a stupidly long time, comparatively) before one of the trio in the chatting women turned around and saw me and walked over. The girl that took my order was your typical fast-​food employee, not terribly cheerful, but whatever!– I’m not looking for sunshine and roses. I’m looking for FAST. FOOD.
When I went to fill up my drink, the one million flavors Coca Cola machine seemed to be out of approximately 500,000 of those flavors (including, but not limited to: Diet Coke, Diet Cherry Coke, Diet Vanilla Coke, Diet Cherry Vanilla Coke, Dr. Pepper Cherry, Dr. Pepper Cherry Vanilla, Seagram’s Soda Water, both plain and lemon-​lime, and Seagram’s Ginger Ale.) I found it significant that there wasn’t one thing that I liked to drink left in stock (and I’m not a picky person, I just think flavored Dasani waters are stupid and yucky.) I then had to go back to the counter (where apparently customer invisibility activates) and catch someone’s eye to ask for some regular old Diet Coke. I then stand and watch two of the trio do nothing while the third prepares my burger, which I then see placed into a basket and… sit there. I watch my burger sit and sit (which makes me nervous…) while they wait for the fries to finish cooking. I then ask the girl who brings my basket over if I can have some Diet Coke because they’re out, and she takes my cup and takes way too long to fill up my drink. LO AND BEHOLD, the exposed half of my burger is cold, the fries are way too hot, and I’m feeling like this was a stupidly convoluted adventure that could’ve gone much differently.
One star for the fact that they did bother to make me new fries. However, minus one star for bad timing on the cooking and making my burger cold, minus one star for the drink machine being out of a bunch of flavors, and minus two stars for the oblivious staff. If you want to quit caring as soon as you punch the clock, more power to you. Just try to care a LITTLE more.

This is the WORST jack in the box I’ve ever eaten at. The food is cold (I live literally 2 mins from this store) so there’s no reason my food should be ice cold. The drinks are always flat and more then half the time they get the order wrong! Then tell you its your fault somehow. They have lost the fact that its us as customers that pay their salary. It sucks cause I used to love jack in the box but this is the only one close to my house. Looks like I’ll have to find another curly fries fix.

Quick, clean, and accurate order. What’s not to like? Combine that with a Coca-​Cola Freestyle machine that enables you to pick almost any soft drink combination you’d like and you’ve got a winning fast food restaurant, especially if you like Jack’s ADHD menu that contains almost every fried concoction known to man.

the idiot that works late night/​mornings told me they couldn’t make me an egg and cheese croissant ‚-, — seriously I’m a vegetarian and it’s the only thing on your menu i would consider. but okay apparently that’s way too complicated.

I’ve never had any issues coming to this jack in the box. The staff is friendly as friendly as it gets for a fast food restaurant gets.
I’ve never come here for the morning though I’ve only come for late lunch or late night dinner/​snacks.
The food is like any jack in a box so it’s pretty similar across. I come for the tacos I have no idea what it’s made out of to be honest it’s not real meat I’m sure but it’s ok because it’s greasy and delicious.
They have the monster tacos now and different flavors so that’s always good but you can’t beat the two tacos for .99 cents!!!
The food is delicious and greasy and definitely not healthy but sometimes you need some greasy food in your life.
Overall nothing impressive but it’s not the worse service I’ve had at a fast food restaurant.

Keeps getting worse. Fries cold, burgers not as tasty, and slow service. I did love Jack in the Box, but I think it may be time for me to move on.
Good bye Jack in the Box. I thought you’d be great forever.

The hubby and I love sourdough– and we loved the Sourdough Jack from Jack in the Box along with the seasoned fries. After countless visits to this location with having to send back a sandwich 9 times out of 10 because it was wrong is getting to be ridiculous! We order nothing too complicated– one sandwich ketchup only the other sandwich no ketchup– you would think that would be easy but no it’s not because apparently the cooks can’t read, as the receipt and screen will be correct but the order won’t be. This last time we sent the sandwich back and it was still wrong as the left ketchup on but took off a tomato? At no point did we mention tomatoes. The fries were soggy like mashed potatoes. Horrible horrible experience we will NOT be back anymore. Save yourself time and money and pick a different place to grab something «quick» because like previous reviewers have stated service is ultra slow in the drive thru.

I used to love Jack in the Box. Then I grew up and became an adult. The food is always luke warm, soggy, greasy, and super bland. It is fast food though, so it is to be expected to have crappy food and service.

Pretty bad, overall. Friendliness and a slight language barrier seem to issues here, at least in the early mornings– those could easily be fixed. Food is worse here than what I have had at other Jack in the Boxes. And for the love of god, if I get the drive-​thru attendant who asks me if I want a cookie at 5 AM one more time. so help me I’m going to go nuts. Got to draw the line somewhere folks.
But near this particular intersection, you don’t have great choices for breakfast. Reluctantly, I’d probably go with this one for the coffee if you didn’t already pick it up downtown.

Worst Jack in the Box I have ever come across.