DONOTUSE… TOTALNIGHTMARE… seriously, if I could give zero stars I would. They had 2 months to plan to pick up and move vehicle… they forgot about my order, then scrambled to get someone who is even more sub par… vehicle 3 days late pick up; 4 days late delivery… I was 30 minutes away from calling police reporting it stolen… driver from MB auto transport«Bobbie» is his name… never would call back; gave me 2 dates he would arrive; never showed for those, called broker Ray at 1 Flat-Rate; less than pleased with his customer service especially his email back to his dispatcher that I was on – might want ot check that reply all button Ray – were he states and I quote«Are you telling me a customer had a driver standing in front of him, acknowledging there is damage to the vehicle, the driver saying he is responsible for the damage, the driver saying he would pay for the damage… The driver obviously had a pocket full of money… the customer then gave him a further $ 1200…and then … he fooookin called us to get the driver to pay for a plastic mosquito shield. Is this a dream??? I can’t be sure… but I’m pretty sure this customer mentioned something to me about being in the«intelligence service»…Jasus help us!!! Unreal… ya couldn’t make this up. Please call this customer and tell him we are working on it. « In short, DONOTUSE1 Flat Rate.
Raphael M.
Évaluation du lieu : 5 Los Angeles, CA
We recently used 1Flat-Rate car shippers for our move across country and had a really great experience. This is our second time having our car shipped, however the first time we used a different company. There was no reason for changing the company we went with this second time other than the fact that 1Flat-Rate gave us a better quote(and still had great reviews on ). We had really great interactions with Ray — he explained the process of car shipping really thoroughly and allowed me to work with him to form the best rate possible to meet my budget but also guarantee that my car be picked up in an expedited fashion(as to not be totally car-less forever!). Overall, the shippers who both picked up and dropped off were extremely professional and polite(I wish I remembered their names as well), our car was delivered in perfect condition, and we would definitely recommend them again to anyone needing to ship their cars!
Sun F.
Évaluation du lieu : 5 Portland, OR
Dan from was tremendously helpful in coordinating transfer of our SUV and sedan from the Washington, DC metropolitan area to Portland, OR. We had little time to waste and relied on Dan to come through on time and on budget. The driver arrived within an hour of the expected pickup to load the cars and called intermittingly over the course of his cross-country journey to provide us status updates. He completed the trek during the winter months across some of the most unforgiving frozen tundra in the US. He delivered the cars a day early and greeted us with a smile. We are 110% satisfied with Dan’s service and that of the driver. My husband and I would highly recommend 1Flat-Rate, LLC for any auto transport needs.