Burger Org

19^th & Chestnut location is CLOSED! I assume that the other location in Lower Merion is open, We found out Monday when we showed up.

People have been placing really harsh reviews for this place.
Let me start by saying that the service is not the fastest, but the people are nice. I think this place is going for more of a sit-​down burger place than a fast food burger place. They have yet to really identify themselves though.
The steak sandwich is their best sandwich in my opinion. If you’re looking for a burger go for the pastrami burger (comes with a fried egg). It won’t let you down.
The food is more expensive because it is a kosher establishment, meaning they have to pay another person to make sure their procedures are strictly kosher.
I think people are being pretty harsh on this place. The food is good and the service is okay. Its not going to be amazing so I wouldn’t have a business meeting there but its good for a casual meal.
Enjoy!

Don’t. Just don’t. The place is filthy. The staff acts as if you’re intruding in their space. The bathroom, which is through the kitchen, made me swear that I would never visit there again. The food is unremarkable. There are a half dozen superior burger places in the neighborhood – do yourself a favor and go to one of them instead.

Burger was flavorless. Only flavors came from the toppings: pico di gallo and onions.
Service. No greetings when guests walk in. Not even the worst part.
After taking 3 bites of the «burger», I asked for the check. But the waitress just TOLD me the price, and when I asked to see the receipt (Because I would like to have a PHYSICAL check to ensure the accuracy), she gave me a «bi#%^, really?» stare. Then she THREW the receipt on my table.
Paid, left, didn’t tip, never going back.

I am at a loss for words… An 11 dollar «steak» that was more onion than meat. The fries were more grease than spud…
NASTY

Don’t bother. Dozens of better options in the area. for either less money or better ingredients and portions.

Cold burger bun, cold service. The burger was fine, the toppings were fine, but there are sooo many places to get a good burger that you just can’t get away with not toasting your buns and not offering friendly service. Look elsewhere for a good burger.

I could have sworn I already wrote a review, but I guess not.
It just doesn’t seem very clean. There is a sink in the middle of the dining room. There is no cheese. There was a child of one of the staff climbing all over behind the counter. And I know I sound like my mother for saying this, but when you are around food, HAVE YOUR HAIR PULLED BACK.
I came here with my S.O. to get a burger quickly, decided to try it, and we both just felt nauseous afterwards. I never threw up, and I’m not claiming anything, it just didn’t sit well with either of us. (Which is strange for me because I don’t have a super sensitive stomach.)
I will never, ever return. Sorry Burger​.Org

Don’t go here. They don’t want your business. This places gives terrible customer service and they don’t give a damn. If I thought there was a manager who cared, I would call and report their staff myself. As you can read from many of the posts before mine, no one here cares.
My fiancé’ and I arrived at this location today (June 25, 2014) at about 3:00. When we walked in there were two women carrying on a conversation together. I believe they were speaking a different language. We stood there for about a minute reading the menu, and neither one of them looked in our direction. They just continued talking. Finally, I looked at them (because it was obvious they had no intention of seeing us) and said hi. Neither one responded. My fiancé’ and I exchanged glances and then he asked,“Are you closed or something?” They acted like they didn’t hear him, so I repeated,“Are you guys closed?” One girl answered no, but acted like it was painful to speak to us.
At this point, my fiancé’ started heading for the door. We had experienced this same level of weirdness at the restaurant’s South Street location, so I knew he wanted no parts of this place. I guess I thought things might have changed. Stupid me – I kept trying to give them a chance. I said,“So… where should we sit? Can you show us to a table?” The lady shrugged her shoulders and mumbled,“You can sit whereever you want– it’s a free country.” I turned to look for my fiancé’, but he had walked out of the restaurant. Clearly– he had had enough.
I turned back to the women and said,“You guys just lost two customers. When customers come into a restaurant, they expect to be greeted and shown to a table. Neither one of you spoke or even got out of your seat when we came in. You need to work on your customer service skills.” They had the nerve to laugh at me.
I REALLY hope the owner of this restaurant reads my review. This is the second time I’ve been to one of their restaurants and although the food was good, service was awful. We will not be returning, and judging from the other reviews, neither will a lot of other people.

It’s strange. I went to a place called
to get a cheeseburger. Now, while that may seem crazy to many people I’d argue it was pretty reasonable. I went to
to get a tasty, juicy, beefy cheeseburger, possibly with bacon. What did I find? One option on their menu that has beef in the burger. Everything else from turkey to lamb is pretty cool, but burgers usually involve beef for me, and cheese.
Now at a place called
, what happened when I asked for cheese on my burger? They don’t have cheese. Apparently it’s a kosher restaurant, which is fine, but 1, make sure I know that it’s kosher before I walk in (there aren’t signs anywhere) and 2, my god it’s a goddam burger shop give me some goddam cheese on my burger.
Their advertised «homemade buns» come from a bag behind the counter, not one person who works there speaks English, the burger was god awful, and the place is filthy inside. This place should have it’s own section in hell for defiling the all holy american burger. I was so Unsatisfied with what I ate there I had to go get a second lunch which is absurd.
is a sham of an eatery and I suggest that no one go there unless of course you like eating crap, then it’s the place for you.

When I read all of the reviews for this place I was horrified. I was really surprised when my roommate said how much she liked the place. So tonight we went to check it out. I was pretty nervous since I hadn’t read many good things.
The person who took our order was friendly. He had to double check with us quite frequently about everything we ordered but our order was correct. Between us we got a shwarma wrap a gringo burger and the spicy fries. The burger was cooked to order and was delicious as was the shwarma. The fries came out later than the entrees but were fresh and also very good. The chipotle sauce was nice & spicy. The sodas are cans.
They were having trouble making change with cash orders and I had to repeat myself more times than I would like but our waiter who was also our cook was friendly and gave us what we asked for. The food was good and I would go there again.
Please give this place a shot and make your own decision as I really don’t agree with most of these other reviews.

I should’ve listened to my instinct and walked out as soon as I peeped the menu (there should be some law about having «burger» in the name of your place when there is all of ONE menu option for a beef burger. No cheese. Just LTO and the «special sauces» options are basically ketchup, chipotle and thousand island).
To sum up my experience… I ordered a medium burger and fries, took 2 bites, observed the blandest burger ever which btw was cooked well and the bun was twice the size of the patty, paid $ 15 and then walked a couple blocks over to Shake Shack to eat a REAL burger. Which cost $ 2 less. Huh?!? Simply mindboggling. I could’ve cooked a better burger from the storebought pack that sat in my freezer all winter
I’m not one to slam a place but the lack of any customer service sealed it for me. Whoever decided to open this place is either completely out of touch with the competition or just isn’t interested in being a success

When the likes of stellar restaurants like Chifa and the Union Trust go out of business, but yet a place like this sticks around forever, I start to think that perhaps I missed something or they just had a bad day. Nope.
I ordered the Gringo Burger and sweet potato fries. The burger, once again tasted like a home style BBQ, because they use commercially mass produced burger patties and buns. Ya know, like the ones you can get at a super-​market. The bun was falling apart, the middle of the patty looked half frozen and to top it off, the fries were a soggy mess.
And ya think with a dot org in your name you would at least have a working website?

Word of the day… Disappointed
The quality of the burger is bland, tough and I wish I ate at Mckie D’s. The cook asked how I would like my burger, med rare please… No, he cooked it well. Sweet potato fries taste fresh but aren’t crispy more of a baked taste. I won’t acknowledge this place as a burger joint…

Feeling the effects of a cold kicking my butt and realizing I needed some iron & protein, did I reach for a multivitamin? No. A burger.
The Good
— Signature burger + guacamole + garlic mayo = yum
— You can order online
The Bad
— The fries were a bit undercooked
The Ugly
— When I returned to the store with my undercooked fries (maybe 5 – 6 mins after leaving), I was told it wasn’t that they were undercooked but that they were soggy because I took the fries to go and waited too long to eat them. I work across the street. The fries were still piping hot, just completely undercooked but they did agree to re-​fry them.

I absolutely loved
! It was very allergy friendly-​they have both lettuce wraps and gluten-​free hamburger buns! I was so ecstatic! The pico de gaillo, guac, and sweet potato fries are awesome, as well!
It’s on the expensive side, but definitely worth it!

I used to like this place. But it has become insufferable. There’s only a few things that I dislike more than not knowing what I just ordered when I read the menu competently.
My burger had random things on it that I did not ask for when I got a specialty burger it came with other things on it that are not part of the menu. I’m guessing I have to get behind the counter and cook it myself if I want to get what I want.
Every section of the menu does not tell you what will be on the item, and then things may get overloaded with one thing or the other. The sweet potato fries magically came with cinnamon on them, and considering I paid 3.95 for fries I think there should be some sort of warning that you are going to ruin them by putting subpar cinnamon on them so I can’t actually taste what you think is worth four dollars.
They also started putting buffalo sauce on the customer next to me’s wings when he ordered just the grilled chicken wings instead of the buffalo wings. They are separate items on the menu. What the hell? Then they had the gall to just serve it to him after he shouted «no, I don’t want that» in Hebrew. I’m sorry, you do not just serve something that you explicitly fucked up in front of a customer. They basically said «I don’t give a fuck what you want, but here’s 10 wings in a way you did not want them prepared for 9.95.
They claimed soda on their menu and charged me for one then made me pay for it before I got any of my food, then tell me there’s no sodas and only Snapple. Snapple is not a fucking soda.
I will never be going back to this place when their etiquette is «fuck you, we’ll give you the food we want to give you, not what you fucking ordered and we are going to make you pay exorbitant prices for no fucking reason»
I get that you have «preservative antibiotic free» kitchen. Oh wait, you absolutely don’t! I see that Goya Garbanzos can on your line. Goya Garbanzos have Ethylenediaminetetraacetic acid in them for color retention. Really? I mean, really?
I’m over it.

Weird set up, less than stellar service and my burger bun was not house made. Having previously dined and the now closed location on south I envisioned getting the same awesome brioche bun for my fish «burger». Instead I got sesame seed mayhem and a über small piece of fish (though flavored nicely and fried perfect) the bun sandwich was not worth the almost 8 price tag luckily they take level up and I got a dollar off. I won’t be going back

A solid 3.5 option in my book
The El Mariachi Burger and all its guac goodness is fantastic, but I always cringe a little at the $ 14 price tag. The spicy and sweet potato fries are both fine, but if you’re already put out by the burger, save your money by skipping these. Their chipotle bbq sauce however, is not to be missed.
There is some bar seating available but this place clearly wants to be a take-​out joint. The staff is nice enough, but they never seem to want to chat people up, even though you can’t help but stare at all of them as you wait for your food.
If you’re a big burger fan and/​or in a treat yo’ self mood,
is definitely worth a stop.

Listen all you whiny babies. This is a kosher burger joint owned by israelis. I’m not sure how many of you have been to Israel, but they are known for security not friendly and punctual service.
You’re going to get a great burger. I don’t keep kosher, but many of my friends do. My friends are over the moon about this place. A kosher meat establishment near their work and home!
Again you are going to get a great burger, freshly cut fries (lettuce too), and amazing sauces/​toppings. (don’t expect cheese or bacon). However, don’t come here if you only have a half hour for lunch. Don’t come here if you want the waiter to hold your hand while you figure out what you want on your burger. Don’t come here if you are expecting them to tell you the name of the cow and the farm, this ain’t Portland baby.
Yeah the disorganization and chaos can be a little much if you are verging on low blood sugar and starving, but suck it up and put your big girl panties on.
You’re going to get a great freshly formed patty chargrilled right in front of your eyes with a fresh bun, awesome toppings and you and your friends are going to fight over fries. Hell has your own mother ever made you such a fresh burger?