Doc Bresler’s Cavity Busters

If I could give ZERO stars I would! This place is a mill and will take advantage of your child, you and your wallet. They will claim your child has excessive cavities and then crown the baby teeth. Watch out and if it happens to you, consider reporting them to the insurance company for fraud. Sick what they do to little kids. Absolutely sick. They should be ashamed of themselves and be out of business.

The toys, arcade games and bright mural on the wall may attract you and your child, but you MUST seek 2^nd or even 3^rd opinion before you make your decision. B/​c they are so heavily advertised, I thought they would be a reputable office. I took my daughter in for her first cleaning, we left there with a script to go to the surgi-​center as soon as we can make the appt. They told me she needed get a ton of work done and needed to go through general anesthesia for it! I agree she had cavities and of course I got scared and wanted it treated at one shot rather than making multiple trips, but the extensive work that they did to my child was NOT necessary! I do remember the dentist, and I remember how FAT his fingers were. How do you operate with fat fingers inside a child’s small mouth? Well she came out of the surgery with swollen mouth, the corners of her mouth slightly cracked/​ripped and recovery for her was AWFUL!!! When I saw all of her front tooth covered with white caps, it looked so unnatural in a 3 year old’s mouth. I was so upset and told the dentist, but they assure it was ‘temporary’ and that it will fall out eventually. I told them, ‘of course, not for another 3+ years!”. Do not trust their advertisements!
Their quality of work is definitely NOT up to par. One year after the surgery, her front cap fell out! They blamed it on her eating habits, but she is not the one to munch on junk! In fact, she only favored ‘soft’ foods to bite on after the procedure. I’ll give it to them some credit that they covered that expense for me, but that was only b/​c it was within the year the surgery occurred. After this visit, my daughter for some reason was so traumatized at this office, so she never wanted to go there. That’s at the age of 4. I made the move and took to her Pediatrics Dental Associates in Ambler, PA b/​c they do have in-​house oral and nitro-​us sedation (much safer) and affordable since most insurance won’t cover anesthesia. Also, we realized the one seal that CB filled was quite evident that it was done so poorly and sloppy (maybe b/​c of the dentists fat fingers!). Later, another tooth malfunctioned again, half of the seal broke off! This time Penn Dental had to re-​do CB’s work. That meant, I had to re-​sedate my daughter (of course, the proper way. And might I add Penn Dental’s staff were warm and gentle with her; also the environment wasn’t as scary and cold as CB’s Surgi-​Center). When I saw what Penn Dental did to clean up CB’s mess, the sealant was smooth and done so neatly. I am no dentist, but i saw the before and after, my gawd Cavity Busters, how sloppy you filled my child’s cavity! We are still feeling the effects of CB’s work. One of the molar they worked on, they over treated it by pretty much shaving half of the molar. The cavity seal broke off again, and Penn Dental didn’t have much bone structure to work with, so they gave it a cap. Now, she has an infection in her molar and to prevent abscess, we need to remove her molar entirely. Had I took her to Penn Dental from the beginning, they would have treated her what was NECESSARY! Cavity Busters are horrible and it’s apparent that they are willing to use our children to make that extra buck and do not consider the welfare of our children! Insurance company should 2^nd guess all the claims that are coming in from them!

Do not go here. My 2 year old son went here because he had a toothache yet he had more pain after leaving the office. Doctor said he had 4 cavities in places he never had any pain in. I wish we would’ve gotten a second opinion. The doctor did the surgery and pulled out not 4 teeth but 6 without asking he pulled 2 more, in which he claims weren’t cavities previously. I’m pretty sure this is illegal as they will be hearing from my lawyer. When we paid the whole payment requested by bressler they proceeded to call and ask for $ 4,000 more for no reason and my son was in more pain after the surgery then the toothache. Needless to say we found a new dentist. Do not go here if you love your child!!!

My sons have been patients in Delco office for several years. Initially I was pleased with them, but they started to have a lot of turnover, and everytime they go, they see someone new. Paid for sealants, and each time we go, they have cavities. The final nail in the coffin was during the last visit, where they failed to tell me that their x-​rays were only covered once in a calendar year, and they were a mere one month shy of that. Now I have to pay for x-​rays that should have been covered. On top of that, my son complained his teeth didnt really feel very clean after his visit. This place has turned into a dentist mill… they see CHIP patients and are clearly about getting volume and money. Done with this place.

Wow, even with the promise of giving out a big prize to patients for writing Unilocal reviews, they have not been able to gather many positive reviews — that tells you something. I picked this office mostly for proximity and also lured by a brochure that had pictures of beautiful, state-​of-​the-​art & kid friendly offices (without realizing it was for their OTHER locations) but I now know you can find way better. The interactions with front desk and dental professionals have been ok over the course of about 4 years, and that’s the reason I stayed for so long. However they recently told me my son had 5 (yes, five) cavities and I went to see another dentist for a 2^nd opinion who said there were only 2. Mistake perhaps? I don’t know but we won’t be back here after seeing a much nicer dentist, in a much nicer office with a lot less cavities to be filled.

I went to the Northeast location but my experience is similiar to what others have said. I am just glad that I followed my gut! My 7 y.o. is terrified of the dentist and doctors but she has gone back without me and done fine. Last week, they told me that she had a cavity and needed it to be filled. In the car on the way home, she told me that she was crying during her cleaning because it hurt and that the hygenist repeatedly asked her to stop crying. No one mentioned that she had any issues during her cleaning to me!
I took her for a 2^nd opinion today to another children’s dentist and guess what. NO CAVITY! I’m not sure what they are doing here but it’s disgusting. Follow your gut!

The customer service can be cringe inducing. It was severally painful trying to switch offices from Roxborough to this one. SEVERELY PAINFUL. When I called to confirm a Dr. appt I was ‘teeth sucked’ at by a lovely woman who was SHOCKED I didn’t know what dental insurance my son has (its covered by his father– who switched it recently, and the less I am involved the less chance I will be finagled into paying for my more than my agreed share). I’m sure other blended families understand– this office does not.
Its also INCREDIBLY difficult that the office wont see my son (who is 16 this month) unless I am there because he is a minor. We are in the process of finding another dentist because I cant afford to take off of work to take him there. Side note: he walks to the same location for orthodontia in the same office after and before school for appts. He also was seen alone at the Roxborough office without a parent. The whole thing is just absurd. Probably would be easier to deal with if they didn’t treat you like an asshole when you called.

I took my 3yr old son here for his first ever dentists appointment. I honestly think the dentists at this particular location get paid to refer children and parents for sugery. The dentist who barely looked in my sons mouth because my 3 yr old wouldn’t let him, then went on to tell me my son has not 1, not 2, but 3 cavities and he needed to have surgery. Ummm yeah I think not, I made an apointment with another dentist, my son has no cavities and he didn’t have surgery. Always get a second opinion. Save yourself the time and the trouble. The only good thing that did come out of this was my son has a dentist he is comfortable opening up his mouth for.

Go to Doc Bre$$ler’s, where your child is their paycheck!
I took my 18 month old for his first trip to the dentist at this place. They said he had a cavity and would need to be put under general anesthesia to have it filled. Anesthesia introduces all kinds of additional risks (I’ve known children that suffered brain damage because they coughed during a procedure and deprived their brain of oxygen for several minutes). They referred me to a «Surgicenter» that would require a hefty payment from me, even with my medical insurance. Guess who owns the surgicenter? Doc Bre$$ler! That’s right: the more children they refer to surgery, the more money they make!
I took my son to another dentist for a second opinion. He verified my son had a cavity but he was more than happy to fill my son’s tooth, without general anesthesia, and right there in the office, like a normal dentist. My wife sat with my son on her lap and in 15 minutes, my son’s cavity was filled. Our new dentist was very surprised Bressler’s would recommend surgery. Sure, toddlers move around a lot and hate to sit still (especially my son) but does that really justify surgery and all the risks that come along with it?

Today we went to Doc Bressler and it was appauling. We went to the South Philly location and it looks nothing like the beautiful office in the Northeast… This was the first appt for my son. He had 3 cavities which I couldn’t believe because we really do brush and take care of his teeth… We saw a hygenist who cleaned my sons teeth, gave him a flouride treatment and scraped at his teeth. He was really good and only grabbed a little bit… Then they sent in Dr. Danielle and I am not even sure that she was really a dentist… I never saw Doc Bressler !! They gave me paperwork to tell me that my son was completely uncontrollable which is far from the truth… It was his first appt but once they told him not to he was fine… They told me we need to put him to sleep and ($ 400.00) and then fix the cavities all at once and that I could not go back while they treat my 3 ½ yr old… Are you serious ?? I don’t even know if thats legal. But we will be going to a different dentist for my son !! When I told the front desk woman that I wasn’t sure if I was comfortable with that she threw the paperwork at me and told me to call when I felt up to it and could not give me actual estimates according to my insurance… Don’t waste your time and energy !!

This is a scathing review of the way this practice is administered. The actual care and pediatric dentistry we received here was quite good 3 or 4 star — but Terry — the front desk manager of the South Philly branch of Doc Bresler’s cavity busters has made it difficult for us to stay with this practice.
To start — reaching the South Philly office is difficult — you call the main office and are routed through the phone system.
Often calls and voice messages are not returned and appointments are only sporadically confirmed.
Our daughter had a coveted Saturday AM appointment at 9 AM (their alleged opening time).
We arrived at 8:55 AM and the doors were locked. So we waited (outside on Snyder Avenue) and waited with our 5 year old, and finally I called the main office from my cell phone. «Oh.» the man said «That office closed today». Well it was news to me! And to the 14 other parents who showed up that day.
So we forgave them and came to another appointment about a month later — terrible front desk experience again.
Meanwhile — my kid had her $ 255 fluoride tx, prohpy and 2 bitewings.
In my head I am thinking — «I need to change dentists».
So I have. We’ll be seeing them soon — and Unilocaling accordingly.
Terry — you are sometimes nice and sometimes very brusk with the parents. Maybe it’s just me and you hate me? Whatever the case — you need to confirm ALL appointments and return phone calls more promptly.