Philly Pretzel Factory

Philly Pretzel Factory can’t have five stars, because my favorite soft pretzels of all time come from a small mom and pop in NJ. However, Philly Pretzel does serve up a tasty twist, with consistency across their locations. The fact that they were open on Thanksgiving morning until 1pm to provide my homemade beer cheese dip with a vessel (in the form of delicious, salty rivets) was a total lifesaver.

As a new resident of Philly, I was excited to try Philly soft pretzels and see what all the hype was about. Nothing special here, folks. The pretzels were cold and stale plus the young lady that helped us had a sour attitude. Won’t be returning. I’d rather go to Auntie Anne’s pretzels.

I was told I absolutely need to try Philly Pretzels while in town. Something about the water makes the bread that much better. While that certainly was true when it came to my bagel experience in NY, I wasn’t too impressed with these pretzels.
While searching for Federal Donuts, I chanced upon Philly Pretzel Factory. Their menu is simple, no fancy shmancy, just pretzels in varied forms. I got a pretzel with some cheddar.
Unfortunately, my pretzel wasn’t soft and pillowy as others had mentioned. It was slightly stale and really not any better, in fact, not as good as what I would get from Wetzel’s or Auntie Anne’s.
Service was good, however. Just sad the pretzels weren’t [as good]

Since you’ve been in Philly, all you’ve heard is that you have to get an authentic Philly pretzel. You just found it.
Philly Pretzel Factory pretzels are insane! Plain. With mustard. With cheese. You decide. But the pretzel isn’t to be debated. Soft, warm chewy inside. A perfect shiny brown exterior with just enough crunch to let you know it’s a pretzel. Nicely salted. Welcome to Philly.

Everything was good! The pretzels were nice and warm and the employee was very nice and funny. Great prices, too!

The plain pretzel was great with the extra spicy mustard. The pretzels were soft inside and the mustard gave just the extra kick you needed. Great to buy a bunch to take for a party. The only thing that could have made these better would be if the pretzels were warm.

So apparently to gouge the «happy hour customers» looking for an inexpensive snack after imbibing, they change their menu after 7:00 on Friday nights to only «pretzel twists» which they charge $ 2.00 apiece!!! What a scam.

Warm, soft and salty pretzels dipped in cheese or whatever else you want. Bought a bakers dozen for around $ 5, threw in some warm cheese and different mustards to please the fam and a few sodas and we were sadly leaving the great city of Philly heading back home to MIchigan — but happily eating these delicious pretzels on our way out. Do it to yourself. :)

Bf has been wanting me to try this spot out for a while. So while we were frolicking around the Rittenhouse Sq area we stumbled upon this Pretz Factory location.
Can’t go wrong with fresh, warm, soft pretzels at 4 for 2 $. You pay a little extra for the sauces/​dips and still come out under 5 $. We got spicy brown mustard, pumpkin and the cinnamon sugar.
Love the sweet/​satly combo of the pretzel with the sweet dips. A bit too much salt on the pretzels but that’s something that can be easily fixed with a quick rub and a shake.
This location is kept fairly clean. I would prefer this place over Auntie Anne’s when it comes to the original soft pretzel.

Always exceptional service and what can I say… I love a philly soft pretzel!

Oregon Ave is my first stop when flying back to Philly for some steaks and now for pretzels. I was down the street for my cheese steak fix and saw the Philly Pretzel Factory. Soon as I saw it I knew I was stopping for a pretzel fix. With nothing like it where I live we ordered a bag of pretzels with the house made spicy brown mustard. Still warm and doughy they were something I’ve missed since moving out west. Jus another stop to make soon as I get back to Philly for my next visit

$ 4 for 2 pretzels? Is this a joke??? Not worth it AT ALL. This place is for tourist.

The worst pretzel I have ever had! And the cheese dip was even worse! Usually a fan of The Pretzel Factory but this experience has ruined it and I will be going to Auntie Anne’s the next time I want a pretzel!

Simple, cheap, delicious, fast. What more could you want in a Philly Pretzel Factory?
A few buddies were picking me up in Philly for a road trip north, so I figured what’s better for a road trip snack than Rivets? Toss in a few mustard cups and we’re set for at LEAST 5 hours. They also made a great snack at the hotel that night. I will say, however, that these pretzels, unlike a fine wine, do NOT get better with age. They’re meant to be consumed almost immediately, so do the pretzels justice and don’t wait until the next day to gobble them up.
Not that I’ve ever had any trouble doing that…

Not quite sure why the rating is so high. The pretzels just tasted like any other pretzels. Not bad but also not fantastic in any way. Friendly staff though.

Cheap, yummy pretzels (13 for $ 5), and they are open on Saturdays unlike some of the other PSPF locations close by. Friendly employes too!

Okay … right up front this is a very specific review. Their pretzels might be awesome but I stopped in here to check out their Cheese Steak Pretzel only … in fact to check out two of them as they are 2 for $ 6 and you need two of them to make a kinda quick meal. Unfortunately, they don’t have any taste. The meat is bland inside the pretzel, I barely tasted the cheese. There are no extras. If you wanna cheese steak go for the real thing and not this poor rendirion in a pretzel. Now the pretzel surrounding the cheesesteak wasn’t bad so I guess they would deserve a higher rating.

baker’s dozen for $ 5. What a freaking deal! The pretzels are yummy. Not too buttery, which i assumed since they looked glossy. The mustards are yummy too.
Great place for a cheap snack. A tip is that if your pretzel is hard and cold, then microwave it for a few seconds to soften/​warm it up and then dip it into their mustards.
Only gripe was that the pretzels i bought weren’t hot/​soft. They were cold/​hard, but still edible.

open 24 hours for soft pretzels and legit too — there were 3 guys making fresh pretzels when we arrived. I was too full from our cookie and yuengling but tried some of my friends and it was tasty fresh. fresher tasting than your typical ball park pretzel but to be honest, i prefer the softer more doughy auntie anne’s pretzel — sour cream & onion please!

I see you playing mind games with me Philly Soft Pretzel Factory. I couldn’t figure out how to get just one. The signs showed something like 5, 10 and 18,000. Then there were specials…3 with something, 3 with something else — how do I get just one?
Wait a second… I can have 3 and a bottled water for $ 3? OK. Is this really three pretzels? Since it took me three different go-​rounds with it to finish it, I am going to say yes, it was 3 pretzels, but mainly because I don’t want my appetite to feel like a sissy.
These pretzels were perfectly made. I can’t even fathom what someone is looking for when they don’t think these pretzels make all other pretzels look pathetic. Look, pretzels are not about dipping sauces although they are available here, they are about the pretzel (and maybe some spicy mustard right out of the bottle onto the pretzel, but not in a little dainty container for you to dip the end of your pretzel in) and the pretzels here are amazing. Next time I might order a 20 spot and share it.*
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* Do not put your hands near my 20 pretzels.