Spa East

I think this place is closed. The phone number listed is disconnected and the web site is in Japanese.

Is this place closed? The website is shut down and no one answers the phone.

We were in dire need of massages and finding a last minute appointment was tough. We were lucky to get a couples massage at Spa East and they are reasonably priced as well.
The spa itself is off of liberty walk, and is nice. It was a bit strange that we had to leave our shoes up front and walk down into a basement type area where the massage room was. The stairway down was freezing, so I was nervous, but the room was very warm and inviting.
The massage was good, but nothing to write home about. I’d say it was pretty average for a Swedish massage. Relaxing, but nothing extraordinary. The one thing I noticed was that their face holder things were uncomfortable. They used a towel as their sanitary cover and it was scratchy and unplesant on my face.
Everyone was very nice and it was a plesant experience, but I don’t think I’d come running back.

The massage itself was very good, however the massage table was rather narrow and the room was tiny. Also, they did not use a bolster under my knees which made my back a little uncomfortable.
Again, I enjoyed the massage itself, but the atmosphere was awkward and not relaxing. I was asked to remove my shoes upstairs and they gave me a pair of slippers that looked more like rubber shower shoes from the 70’s. It was a little chaotic trying to check people in, and accommodate those who were waiting for services; they seemed a bit under-​staffed. The layout of the place is awkward and cramped. The massage took place downstairs, and the stairwell down there was pitch black with a bunch of junk piled in the corner. But once she opened the door and we entered the vestibule, it was warm and welcoming.
After the massage, my therapist said she’d meet me outside and escort me back upstairs. I got dressed, went back to the cozy vestibule and waited. And waited. Finally, I decided to escort myself upstairs and there I found my therapist behind the register, checking in 3 people and trying to remain calm. A young girl brought me water and I sat in one of the hair dryer seats and waited to check out.

I am really torn here. My massage was fantastic, one of the best I have ever had. The therapist was kind and attentive and provided 5 star service. And she was able to work out my knots and stress without overdoing it. I feel great– relaxed and no soreness. The spa itself, is not relaxing and a little dumpy. During the massage I could hear banging sounds (like opening and closing of cabinets) and dogs barking (from the place next door) and because the massage space is in the basement you can hear the pipes when people flush the toilet or run water upstairs. In the lobby there was a pile of junk/​supplies (old chairs, boxes, etc) which wasn’t appealing. I understand if you are rearranging things but at least address it when you have customers sitting there looking at it.
All this said– believe it or not I would consider returning because the massage was just that good. However, I feel like I will know that the environment will not be relaxing and spa-​like.

The services I got were great, and therapists were all very professional. Both massage and facial were great.
If only it wasn’t for the receptionist and sound, I would’ve given 5 stars. I understand there are busy days in spa, but no one answered the phone after I called twice. Both times I left voice mail but got nothing back.
During the massage, I kept hearing noise and lots of thuds and bangs, as if someone is making a dough. It became quiet after 10 – 20 min, but I’d rather not hear it in spa, during massage.
Anyhow the spa itself is pretty good.

Well my appointment was at 1pm but no one was there to answer the door. Got a little pissed off and decided to walk around the northern liberties area. Was about to walk back to my car when I noticed people inside facility 20 minutes later. Staff was nice but don’t appreciate the tardiness.

The Swedish massage here was great — and I tend to be picky about massages. I can’t remember the name of the therapist, but she really knew her profession. The hours are really convenient — I was able to schedule a massage on a Sunday, as part of a relaxing day. The interior of the spa is clean and relaxing.
One star off for the scheduling process — I first called and no one answered, so I sent an email. No one replied. After a few days I called back and the receptionist answered. It would have been nice to have a reply to the email I had sent in the first place.

I have had over a dozen massages at Spa East over the last two years (ok, maybe more) … and have probably had at least half that many different therapists in that time. And do you know what? EVERY ONE has been spectacular. Seriously, I am impressed by their hiring and/​or training process.
I’m a pretty experienced and picky massage customer. I like a well-​trained, professional deep tissue therapist. And ALL of the therapists fit the description.
The spa environment is always calm, serene and professional. Fantastic experience.

This is a great spa. The service was phenomenal. I had a scrub, massage, facial and pedicure and could not have been more pleased and rested.
As for the negative reviews on the pedicure sinks… I have a size 10 foot and was perfectly comfortable.

Just had my eyebrows shaped by Sam. Can’t say enough about what a fabulous job she did. First time I had threading done. She still used wax on fine hairs, tweezers and scissors for more shaping.
The process was very comfortable. I was relaxed on a massage table with soft music and the sound of running water from the small fountain in the room.
This was my first visit. I look forward to going back and trying more services.

I have been to Spa East several times, have had wonderful massages, a very good facial, and very professional manicures & pedicures, I was very pleased with all services I recieved. Staff was friendly, unlike some spas, and they worked hard to please. I love the products they use and will defintely go back. Thank You Spa East for a comfortable experience each and every time.
Virginia (Cindy) Prouse

I can only rate the massages. The male masseurs are the ultimate. I can’t say enough good things about them.
Spa East has a couple’s massage room where you and your partner can get a side by side massage. Our first massage, my boyfriend insisted on a female masseuse and I had Tim I can only say that after the massage I was soo loose you could have poured me into a bottle. The next time we went my boyfriend insisted that he have my masseur. I had another male. We both had the same experience. I later brought my stepmom in and she had a similar experience. We have been back at least 10 times over the last 2 years.
These guys are professionals and know their craft. In short the TRUTH. I have not been to Spa East for any other services but I definitely recommend the massages.

My boyfriend treated me to a spa day at Spa East and got me a Saturday appointment for the Exhale package. I was expecting ultimate relaxation, but I was met with an okay experience that was studded with annoyances throughout the day.
First off, the front door was locked when I got there. Why? I have no idea. There were customers inside and I wasn’t the first appointment of the day. The first part of the Exhale package is the pedicure. As others have noted, the foot bath is way too small. It might have worked if the chair were up higher, but currently it’s just uncomfortable. At 5’5″ and a size 8.5 shoe, my feet were cramped up at the bottom of the tiny metal bowl and couldn’t dangle in comfort like every other pedicure I’ve gotten. Another annoyance is that they use a giant spigot for the bowl which juts out into the area where your legs should be. They chose form over function and it didn’t pay off.
Next up was the manicure and paraffin treatment. The manicure chair is about 6 – 8 inches too low, so your arms have to stick out at 90 degrees to rest on the table. This might be okay for a few minutes, but I was in that chair for at least an hour between the manicure and waiting for the massage, and by the end I really needed someone to work on my shoulders! Another annoyance is that the paraffin bath has to be placed on the high nail table, which means you have to stand up (in your fresh pedicure!) to use it. The nail artist did do a great job and it didn’t start chipping until 6 days later, so for that I am grateful.
Things got better once I went downstairs for the massage and facial. The massage was nice, although there was too much focus on the neck for my liking. The facial was FANTASTIC. I now want a hot towel on my face at all times. Afterwards I was treated to a light lunch (mixed salad with balsamic dressing) and was on my way.
For now, I wouldn’t go back to Spa East, but if they made changes to the space, I’d give it another shot. They may seem like just cosmetic issues (small pedicure bowl, too-​short nail chair), but fixing them would truly elevate the spa experience. Add in a few REAL plants (the silk ficus isn’t fooling anyone), and it could be great.

So my hubby bought me a gift certificate for valentines day to this cute little spa. I decided to add extra cash and book a whole day of relaxation. I had a coconut honey body scrub and skin brightening facial with Jalysia which was good. Carol did a nice citrus and honey mani/​pedi. Sam did a 90 min Therapeutic massage and I have to say it was the best service of all. She found every knot in my muscles and went to work on it and stretched my body with excellent technique. By far one of the best massages I’ve ever had and I’ve had quite a few to compare too since I grew up in a family with both parents who are massage therapists. Ohh and they provided a complimentary lunch since I was there for quite a while for all the services. Without a doubt coming back for more massages from Sam!!!
P. S. To all my fellow police officers… we get a 15% discount :)

I really want to love Spa East, yet my experiences there have not been the best :-(
I went for a lip wax once during their «Customer Appreciation Day» special. Unfortunately, the service was quite unprofessional. First, the waxer proceeded to wax my lip in the waiting area. I asked «You’re going to do it right here?» And she said «Yes» as if it were no big deal. While the waxer was polite, I felt like she lacked experience as she went over my lip way too many times (READ THE FILTERED REVEIW — as I had a similar experience).
As others have said, the customer service from the entire staff is just OK – not horrible but not good either. I just didn’t get that warm/​welcoming feeling that I look for in the spa/​beauty industry.
I wish Spa East all the best, but I hope they now perform all waxing services in a more appropriate area and better train their staff in technical skills and customer service.

Spa East is a nice little locally owned spa in the NoLibs area. I love that when I wake up with my muscles in knots from life’s little dramas I can call and still get an appointment that same day. I’ve never had a massage there that wasn’t just heaven and my friends all have the same feedback.
The last star is missing only because of the pedicure experience. I’m a sucker for the classic massage chair and sink set-​up. Spa East has a high back bench and these smaller bowls. I’m a size 10 and this set-​up was clearly not made for me. The pedicure always looks wonderful and my legs/​feet feel great, but that bench really beats up my neck.
Luckily, there are plenty of skilled message therapists waiting to help me out with that kink in my neck.

I went to spa east on 1÷14÷10 and got the minx manicure. I’d heard about minx last year, but kind of forgot about it because, at the time, no salons in the city offered the service.
thanks to Unilocal,i found out that spa east is the place to go for minx right now. i’d called ahead for an appointment and took the subway. Just my luck someone was getting a minx mani and another woman was getting a minx pedi. both looked great, btw. i was bummed about the wait — like well over an hour after I arrived for my appointment — as i had to get back to work.
I chose the silver and, i must say, it looked pretty cool. The cost was $ 40. it’s kind of like wall paper for your nails. i noticed a tiny bubble on one of my nails, but didn’t mention it because i needed to get out of there asap!
i’d say the manicure lasted about 4 days. way less than the 1 – 2 weeks that people claim it is supposed to last. i would definitely try minx again for a special occasion.

Pick up the phone, and call Spa East Right now to make yourself an appointment. After a stressful week, I went for an appointment on a Friday afternoon. I was immediately greeted by a smiling receptionist who took my coat, and offered me something to drink.
The décor is beautiful, and i was instantly relaxed. Solmarilyn did my green tea facial. It was so relaxing, and my skin looked amazing afterwards. After that I had an aromatherapy therapeutic massage with Sam. Both services were amazing, and they had a glass of champagne waiting for me afterwards.
Call them today. Sometimes you have to leave a message, but Sam always returns your call. The website is

After walking a long one-​hour trek down N 2^nd St., I was beat. My feet were achy, and black from all the smudge picked up while beating down the path to Art Star gallery in my Puma flip flops.
I walked in and was immediately greeted by Sam. I looked over their «menu» and decided on the Citrus & Honey Spa Pedicure.
Once my water was drawn, I was led to the back, where I repeatedly apologized for the condition of my feet. Sam paid the funky feet no-​mind and gave me one of the best pedicures/​massages on my legs I have ever had.
I floated out there, feet re-​energized back up, and walked down to my Art Star expo, without a pain or ache in the world.
One downside: You can’t put a tip on the credit card. You have to do «cash only» for the gratuities.