Ruby Tuesday

Apparently the employees don’t give a crap about their jobs. Our server was nice but not good at her job. First, she forgot our appetizers and didn’t apologize. My hamburger was way over done so the cooks don’t care about their jobs either. Our server took my hamburger back and I got another one. Still way over done but I didn’t say anything. She never asked if we needed refills, never took our dirty plates away, never offered sides, etc. It was a disappointing experience. They’d rather sit in the back of the restaurant and talk than take care of their customers.

I GOT FOOD POISONING!!!
We haven’t be here in 6 month so me an my wife went here last night for date night like we have done many of times before because like most we like the food. But this time it was a bad experience and to no fault of the waitress, she was great and so was the manger. The food came out on time it was hot and looked good. I took a bite of my burger and there was a piece of plastic in my burger so told the waitress and the manger came over and said sorry and got me a new burger and took it off the bill so I was fine with that. BUT the worst was to come, we eat our dinner and left, we got home at 7 and we didn’t eat anything els last night. About 9 at night I started to not feel well, then got sick, sh#%ing and throwing up all night from 9 till 4 in the morning. I got FOOD POISONING!!! We will never be going here again.

We love going there with the whole family. The burgers are the best. Sweet potatoes fries. Kids friendly. Location great with a lot of parking. Staff always nice. I like the pay system they have. Hot chocolate brownie is superb.

Always very clean and accommodating, with relatively reasonable prices. I’ve lived in the area about 15 years, have been coming here since, and have yet to experience anything but very friendly and outgoing service. For a chain restaurant, they certainly seem to live up to standards and always make for an enjoyable experience.

Me and 4 of my friends were coming from a very tiring day at the velodrome in trexlertown on sunday evening 02/​21/​2016. We were very excited to settle down and eat some food and we had a not so pleasing waiter by the name of Eduardo. Eduardo was very fast paced in a not so fast paced environment and made us feel as if we were not being listened to. when it was time to place our order he seemed very impatient, i was eager to order a steak but had no idea how i wanted it. the waiter had asked me «how do you want your steak «i replied with «im not sure what are my options?» he had said in a very condescending manor if i had ever eaten steak before.
as we wait for our meals i asked the gentlemen if we could have some bread while we wait, he had said yes and that we will receive the bread with our drinks which took about 10 minutes to come out even after ordering the food.
The FOOD WAS OK but not what u expected .
The waiter at a near by table thought it was ok to chat about politics and about more specific into what parties he wanted to win the election and point blank me and my friends were highly offended at the comments made.
I used to work in a ruby Tuesdays in Kingston ny and i was appalled by how rude our waiter was to my table.
At the end of the meal he handed us our checks individually (one check was over charged for salad bar) as we payed he had asked all 5 of us if we needed change… OK? We all replied yes and as he came to give us change he slammed all of the change in a lump sum on a near table as he divided it. which made us feel not welcome. once he divided it he forcefully put down all of our change in front of us. AS if we weren’t going to tip him (as a former waitress i make sure to tip all waiters and waitresses). Then i had a tiny piece of steak on my plate and asked if i wanted it boxed up to go. but we found it rude to ask if we needed change in the first place so yes we wanted our change back because that’s not how you go about asking for a tip !!

Horrible service. We went on two occasions and had the same waitress! She was inattentive, rude and paid more attention to her friends at the next table from us. This place has gotten worse over the years. Not worth the money.
Updated ¹⁰⁄₂₃: I give management a big thumbs up! Never expected them to get in touch with me in reference to my post but they did and they were very professional and concerned. Don’t want anything but it’s great to know they are on top of things and they want a well run business. Way to go Seth.

Great place to take your kids. Salad bar is very fresh and my ribs were excellent.
Katlyin was wondetful. Very reasonable.

This place is horrible… Do not eat here. The place is filthy with dirty tables and the staff is inattentive, rude, and disrespectful. Moreover, the food was undercooked and disgusting.

Me and my family recently came here for dinner, I ordered the southern fried chicken it was pretty good but the server Justin that I had was not. He took forever to get out are food and I heard him giving sexually references to some of his coworkers, he even went as far to say the n word at one point.

BEWARE OF EDUARDO!!! If Eduardo is your server ASK FOR A NEW ONE! I had a coupon from retail me not and went to show him it on my phone. He took my phone and said he had to enter in the computer. After a minute or two my husband went to look for him. He found Eduardo near the kitchen GOING THROUGH MY PERSONAL PHOTOS!!! This creeped us out beyond belief so he grabbed the phone from him and we left. We called the manager who did not even apologize. We were told the general store manager would call but never did. I had to send a complaint to their corporate office who did reach out to me and apologize. Absolutely unacceptable!

i’ve had the pleasure of eating here several times and have never had a bad experience.
my favorite is the smokehouse burger. YUMMY!

salad bar heaven forever. I come for the solo reason the salad bar exists. the turkey burgers are awesome and they have some little cheddar biscuits they give you as snacks. love it all!

We had a great meal today. It was serviced in very timely manor and by excellent server named Menna! I would ask for her every time for sure. We come here very often and always get a great meal!

Service was excellent. I have been wanting to try the Southern Fried Chicken tenders since they came out. Well today was the day-​had the mild Buffalo style and they were really good. The portion size on the appy is dinner size. Being a bit of sought today I also had the mini burgers with fries. Burger was nice and juicy and pink inside. Added bacon for .50 cents. And started all that with the salad bar. The carrots looked a bit dried out but overall all was good and tasty.
Nice mug of unsweetened tea topped it off.
Of course the $ 5 off $ 15 coupon was nice as well. Satisfied with my entire meal and service. Will come back again and do recommend a visit from you

Food excellently prepared and always meets great expectations. Staff friendly and eager to please.

I like the people here. Service is good and the wait staff very friendly. The food is what you expect from a chain restaurant. No surprises, but it is well prepared.
This particular Ruby though has s very neighborhood feel. It’s like «Cheers». It even has its own «Norm». Just check the bar area on most early evenings. You’ll spot him.
If chain restaurant dining is in your plans and your in the Phillipsburg area you’d do well to stop by Ruby Tuesday in the Pohatcong Mall.

STAY AWAKE FROM THE SALAD BAR! I’ve been to this location twice and each time the food on the salad bar appeared to be simply refilled and not cleaned and freshly restocked. For instance, the noodle salad had about 2 inchs of frozen salad at the bottom only to have the noodle salad at the top to be warm and strange looking. The décor looked was presentable but there was a strange smell.
The reason I went back was because they offer a coupon on Retail me not app.

When ever I am driving in the parking lot of this establishment, I always see the workers out in back, in plane view, smoking away. Since I am not a smoker, this disgust me. I hope they wash their hands!

The food was fine during my most recent visit BUT here are some observations:
The wallpaper is starting to peel off the walls and it looks as though they are not maintaining the dining area
The beer is warm. I guess if you are from Europe it’s ok. Actually the glass although not frosted was colder than the beer!
The waiter Eduardo was very polite and service was good but I did not appreciate receiving the bill from the folder that he stored in his pants by his butt!

Relocated to the area. Needed place to eat with my Dad and brother. Wasn’t impressed when I walked in. Wasn’t impressed when I had to ask for Golf channel to be put on. Wasn’t impressed after trying the food.
Eh.