I really don’t know where to begin. I wish I would of looked on Unilocal before we stopped in. My grandparents are in town and this is one of their favorites back home so we decided to stop in tonight. We were seated fast and the waiter came taking our drink orders right away. He came back about 2 minutes later with our drinks. we were not ready to order a yet(group of 6) so he said he would come back soon and check with us again. it took him 15 minutes to come back and take our order. lucky my kids were playing with the tablet they had on the table and lost track of time. He came and took our order and to my surprise he didn’t write down one thing anyone said. He just kept saying«yes sir» «ok» so at that moment I was a little worried if he was going to get everyone’s order in correctly. We waited another 30 minutes for an order of Spanish dip and mozzarella sticks. which he never brought us any plates for. 25 minutes later half of us received our main dish. My grandfather ordered baked potato and was given fries. He let him keep them and went and got him a potato. He said the kids meals and my husbands chicken and shrimp were coming. We ask for another round of drinks. He said he would be right back. Another women came out with my husbands meal but didn’t know about the kids orders. We waited another 20 minutes for my kids food and our drinks to come. Everybody else was almost done with their food. They had chicken tenders and fries and a cheese pizza and fries. Of course it took another 15 minutes to flag him down for our check. 75 $ check I only left a 8 $ tip. Trust me I didn’t want to leave that. But I will say the food we received was good. We all did enjoy our food… just wish we could of enjoyed it together. This experience was a real big disappointment for my family. We just wanted a nice evening with our grandparents and it turned in to a frustrating long night. We love Applebee’s and this location is close to our house but sadly we will never return to this location after tonight’s experience.
Cassandra P.
Évaluation du lieu : 1 Phoenix, AZ
Um, Applebees, we know you. We know we’re getting a semi okay meal and a cold drink. You’re familiar with quick service. But when none of those things are right, mama ain’t happy.
Rob F.
Évaluation du lieu : 1 Brighton, CO
The bar service was terrible. The bar tender was more interested in chatting with the hostess than to actually make money.
Thomas S.
Évaluation du lieu : 4 Phoenix, AZ
So this was a tough review to write. About 10 years ago, I got a very bad case of food poisoning from an Applebee’s. I was violently ill for about 48 hrs. Needless to say, every time I heard the name, I would think of the Asian chicken salad I had ordered, and how something didn’t seem right with it. Then, I think of the pain I was in, and the violent vomiting and bowel movements I had for 2 days. Again, it goes without saying, that I avoided Applebees for a very long time. My ex finally convinced me to try it again, as their menu had changed a lot, and had some new items on it. So I gave it a try. WOW. I ordered the all day brunch burger. Did I say wow? That burger was the most flavorful, juiciest burer I have had in a long long time. The hashbrowns on it, with the fried egg… YUM! It comes with ketchup… but no one in their right mind puts ketchup on a burger. Gross. I had them put their special signature grill sauce on it. Perfect. Even the French fries were really long, hot and crisy. Ill be back for that burger.
Rubbie S.
Évaluation du lieu : 1 Austin, TX
Ok where do I start… The table Looks clean but when you put your hands on it. It’sticky…Eww! We were seated right away. Offered different places to sit. Not many people in restaurant. It was about 1145 am on Sunday morning. We placed our orders person #1 French onion soup & Ice Tea person #2 Bacon Cheese burger(No onions) with Fries and Ice Tea Person #3 The Brunch Burger(No Onions & No ketchup) fries & Pepsi Person #4 Burger(No Cheese) fries and Ice Tea 20 – 30 minutes go bye. We watch people walk in after after us and be serve their food before us and we’re still waited for our food. When we were finally served we were not served all together. Person #1 had to wait for no reason Person #3 Fries were luke warm and egg shells in burger Person #4 Burger had cheese(Even though they specifically asked for no cheese) fries luke warm. Person #2 Burger was missing they were only given fries 7 minutes later the burger was brought out with NO Bacon. The waitress accepted responsibility in the delay in our food. How ever between missing the bacon on the bacon cheese burger. The waitress said she was going to send the manager over so we could speak with him. The manager Never came over and spoke with us… so much for Customer Service. The waitress(christine) is not sole blame for bad service or food. I felt ignored and purposely over looked by the manager Chris. Who had no problem stopping at other tables but ignoring ours. Instead the waitress gave us the bill for the food. Thankfully minus the charge for person #2 burger. How ever I still feel slighted or over looked because the manager never made an attempt to check on us or speak to us. The waitress apologized numerous times but her apologies didn’t make the food come out any quicker, or stop the missing items. By the time she was attentive to our drink refills we were already upset and they took the path of ignoring us instead of facing the problem face on. I don’t write negative reviews on a regular basis so this is probably the worst one I’ve ever written. I will never visit this restaurant ever again I do not recommend it to anybody else. Unless your in to being ignored, over looked or food being served to you not the way you order it! So rather then throw a fit or demand to be seen and heard I brought my words and opinions here. I am not the type of person to not leave a tip. for $ 39.00 bill I left a $ 5.00 tip(Begrudgingly) But followed through by sharing my experience here on Unilocal and Facebook.
A J.
Évaluation du lieu : 1 Phoenix, AZ
The worst meal ever — meat was rubbery and broccoli was over seasoned with garlic and? — way over cooked. I will never return —
Leslie M.
Évaluation du lieu : 4 Phoenix, AZ
Stopped in on a weekday afternoon. We were seated promptly. I ordered the Thai Shrimp Salad with the dressing on the side. Food was ready quickly. Everything was very fresh. I really enjoyed the salad. Will order it again when we go there. It was delicious!
John B.
Évaluation du lieu : 5 Phoenix, AZ
Still a good restaurant, but lookout, they hired a new cook, so tonight we ordered steaks and he didn’t cook them as we ordered. I’m sure he will catch on. All was good though.
Jeff B.
Évaluation du lieu : 2 Mesa, AZ
First time at this Applebee’s and most likely, my last. I arrived at 11:45 on a Thursday for lunch and there were about 8 other guests. I was greeted/seated right away and Jenn took care of me with all the proper etiquette. The food was the disappointment. I ordered the Lunch Combo Signature Special: Grilled Chicken Caesar Salad plus French Onion Soup. It arrived in about five minutes. Hmm, a little too fast? The soup was decent: it had all the right components such as good broth, onions, big croûton and cheese. Thankfully it wasn’t too salty like many places. The salad was awful. It arrived with a stale, tasteless breadstick and the dressing was so scant I actually thought the cook forgot it and had to look under the first layer of lettuce. The chicken was boring and all around, would never recommend the salad.
Amrita M.
Évaluation du lieu : 4 Phoenix, AZ
The desserts are just awesome. They have a deal 2 for $ 20 which is a great offer and various items to choose from. The ladies serving are very polite. Ambience is very nice
Chris G.
Évaluation du lieu : 2 Phoenix, AZ
Horrible service, and the food is never done right when we go there. The waitress we had the last time made us wait 45 mins for DRINKS. If that wasn’t bad enough, she got ALL of our orders wrong in some way, gave major attitude when we told her they were wrong, and then she just… never came back to our table. I will say that the management did apologize, gave us a free dessert, comped our entire meal, AND gave us some free drink coupons, which is the only reason I gave 2 stars instead of 1. Plus this place stinks like burnt fries and fish.
Brad W.
Évaluation du lieu : 4 Scottsdale, AZ
This chain has about five menu’s as well, but I was here for lunch, so you just simply head to the back side of the menu and start picking your combo. Your lunch will either be $ 7-$ 9 depending on what combination of items you pick. I think I nailed it with my selection of the chicken cheese penne bake and the chipotle chicken wrap. They are lunch portion sized, but it filled me up quite nicely. The pasta had nice strips of white chicken grilled on top and wasn’t overly cheesy while the wrap had enough flavor on its own, but was helped by an orange dipping sauce(chipotle). You can get out of here under $ 10 for lunch, but the quality all depends on what you pick. Applebee roulette, sometimes it works, many times it doesn’t.
Sandra C.
Évaluation du lieu : 5 Phoenix, AZ
Ask to see Michael’s smiley face tattoo He may be quiet but you can get him talking! Best time I’ve had at a bar in Applebee’s. He even talked about football, basketball, and taught me a thing or two! Thanks Michael!
Megan R.
Évaluation du lieu : 5 Tempe, AZ
Bar tenders are very nice, good food and cheep beer. Blue moon on tap, good appitizer
Miss C.
Évaluation du lieu : 2 Phoenix, AZ
You get what you get and you don’t throw a fit… But you seriously, why are all Applebee’s soooooooo bad? You used to at least be able to count on them for a cheap happy hour booze & food wise. Not so much any more, there are barely any choices & it’s mostly stuff people don’t want to drink. Service was impeccably slow, 45 minutes to get our entrees. Margarita tasted like the kind that comes in those Capri Sun like pouches. Everything tastes as unfresh as it is. The only saving grace was the French fries were fresh, even if only one sad, lone fry came seasoned. On the upside they have great S&P shakers to fix that.
Jade W.
Évaluation du lieu : 2 Avondale, AZ
Met a friend for dinner here the week of Christmas. It wasn’t very busy at all so I guess everyone was out shopping. I ordered the three-cheese chicken penne with no tomatoes. The pasta wasn’t very hot when it came out. There also wasn’t a lot of chicken on it, which was fine with me, but others might find it to be skimpy. It tasted alright and I ended up eating it all… should have taken some for leftovers as the sauce is heavy. The garlic bread that came with it was not very good… it wasn’t warm and tasted borderline stale. They really need to serve better garlic bread. We also got the chocolate chip cookie sundae for dessert. It was pretty good. But overall, not my favorite meal.
Jovanka G.
Évaluation du lieu : 2 Phoenix, AZ
Sitting at the Mellow Mushroom right across the street, just keep asking myself why didn’t we do this the first time? We wanted to get something to eat like a small app and a cold beer, and we really happened to have a gift card for this place. We entered, smelt like burnt oil, bar counter top was gross and not clean at all… onion rings were okay, but the mozzarella sticks sucked. You’ve done it again, Crapelbees. J This is the second time I’ve been to this place in another state, and yet it disappoints. Service was okay.
Paul C.
Évaluation du lieu : 2 Phoenix, AZ
There are 2 stars for service. The other 3 were taken away because the value for your money is horrible. The nice commercial about the take two entres is very misleading. The nice juicy steak in the commercial is just a steak nugget, barely bigger than my thumb! For that price you also get a wedge of iceberg lettuce which amounts to 1⁄8 of a small head of lettuce. Strangely the«meal» is delicious but what exactly on the plate was worth $ 10.99? By the way, if you want a real second entre, the price is $ 11.99. Was the excess charge for the skillful way the cook kept the nugget from falling through the grill? Maybe it was for the extra char on the nugget? Or maybe the 4 leaves of raw spinach under the nugget? Find some place else and save your hard earned money.
Robbie G.
Évaluation du lieu : 4 Irvine, CA
We went here for lunch one afternoon. I got the Cowboy burger, and my wife got her usual, the quesadilla burger. We had two servers, Leah and Madison, and both were great. The food came out hot and fresh. It was pretty standard for an Applebee’s in my experience. The place was clean and the service was fast. This is definitely a location I would go back to.
Leanna A.
Évaluation du lieu : 3 Scottsdale, AZ
I was considerably impressed with this Applebee’s, especially taking into play the fact that I usually can’t stand any Applebee’s. Came here on a Thursday night with my boyfriend. The place is considerably small, but we were seated immediately. I ordered the Thai Shrimp Salad and he got the appetizer trio or something like that with buffalo wings, mozzarella sticks and pretzel sticks w/beer cheese. It came out in a reasonable amount of time. Being on their under 500 calories menu, I figures that the Thai shrimp salad was going to be sub-par, however it came out with 14(I counted) well-seasoned, perfectly cooked and de-veined mini shrimp on top, which in my opinion is a really good deal for $ 10.99. The dressing was good, and was a nice mixture of spicy and sweet. I felt that they put a little too many pieces of shredded carrots and edamame pieces in it compared to the lettuce, but it wasn’t a big deal. My only complaint would be that some of the lettuce wasn’t as fresh as it could be and there were a couple of wilted pieces. Overall bill came out to be around $ 32 which is a tad high in my opinion for an Applebee’s but whatever. I can’t complain. The service is plainly average. Our server was there when she was supposed to be, but there wasn’t anything fantastic or above average about her.