So usually this place is great but today, they have messed up our order 3 times and forgotten our appetizer. Today was the worst experience I’ve ever had here. Would usually give 5 stars for this place but today I don’t even want to give them one star.
C L.
Évaluation du lieu : 5 Glendale, AZ
Okay. It’s Denny’s. It is diner food and it is great. I love coming here late at night and drinking surprisingly decent coffee and previously frozen pie. I love this location.
Joseph A.
Évaluation du lieu : 1 New River, AZ
Worst Denny’s I’ve ever been to. Horrible service and rude management.(FYI: Does NOT participate in the Free Birthday Grand Slam promotion — even though there is a sign advertising it on their window.)
Mitch G.
Évaluation du lieu : 1 Phoenix, AZ
Worst service ever my Togo order sat over 15 minutes until I asked to have it I’ll never come back here. The cashier was slow incompetent and rude. The manager was gossiping with the waitresses while food sat waiting to be served. I bet my food is cold. Got home and I was right the bisque and gravy ice cold my over medium eggs were over easy. The hash browns were not hydrated enough so they were hard and cold. Stay away from this s Denny unless you want crappy food and worse service.
Anne B.
Évaluation du lieu : 5 Phoenix, AZ
This is by far the best Denny’s in town. The service and the food have been consistently good now for some time. Tonight they saved what started out as a disaster at the Top Shelf, where they were seating people who had just walked in ahead of people who had been waiting 10 minutes or more for a table. So we left there and went to our favorite Denny’s. I recently turned 55, so I had, for the first time, their Senior Fit Fare Stuffed Veggie Omelette. So did my husband. It was very good. Each item — omelette, fruit, English muffin — came out separately, due to a little confusion on the part of a new waitress, but they were very nice and apologetic about it(instead of making excuses). They understand customer service.
Emily K.
Évaluation du lieu : 5 Phoenix, AZ
Myself and my boyfriend have been coming to this location for 4 years. In some cases 3 times a day. Now we love to cook for ourselves. And we enjoy our home very much. We come here for the food, and the service. Its a funny thing, service. In order to recieve good or great service all you need, is to be friendly and positive and not a snobby asshole. Neat concept, right? The staff here knows us pretty well by now, especially management, and we have our favorite waitresses, Karin, Crystola that always treat us like family and enjoy a conversation with us. We’ve ventured into here at all times of the day and night. I think the only time I had a bit of a complaint was when my iced coffee was more like coffee water. But no big deal. They remade it and apologized. Whenever we’re in the mood for a light hearted environment and a well cooked casual meal, we venture to this Dennys. And trust me, Ive had some really bad experiences at other locations. If you do come here, Id say you need to ask for Crystola or Karin. Karin if youre looking for a chuckle or two, she’ll tell you some stories that will make you laugh, and her old world accent just adds to the charm. Crystola doesnt beat around the bush and will get you what you want and need when you ask for it. Shes not much of a talker but thats because shes working. :) For as long as we will be in Arizona, this will always be our go to spot for coffee and a warm meal. We have had their hot/cold coffee. Just about everything on the breakfast menu and lunch menu, but we havent really tried anything on the dinner side. Their burgers are always cooked perfectly, and their breakfast reminds me of my childhood on Saturday mornings.
Sheena H.
Évaluation du lieu : 4 Blue Island, IL
Looks like it was recently remodeled. I ordered the grand slams $ 8.00 and the waitress was nice enough to tell me about the $ 3.99 grand slam specials. Saved me money. Food was fresh and good. Fluffy pancakes and eggs. So good that I went back a second time. Waitresses were nice also. I had good experience both times 8⁄23 and 8⁄24.
Chris C.
Évaluation du lieu : 5 Paradise Valley, AZ
Unlike trendier places full of Pseudo-Bohemian bs, this Denny’s in particular. always a pleasure. The portions are great, the food is made right, and the one Russian lady(we didn’t get her name) is a super great waitress! I guess it takes trying all of the cool kid places to come full circle to see a good thing when it’s right in front of me! Thanks Denny’s! :D
Joe M.
Évaluation du lieu : 1 Peoria, AZ
I went here one time and will never go back. First of all there was a weird odor as soon as you enter, that should have been a clue. They wrote our name down on the waiting list. After having waited for 30 minutes we noticed they had seated a party that came in after us. When we asked why they said that the other party had their own waiter. I don’t know what that means. We told the management that their poor service cost them two customers. Save yourself the hassle and go to the waffle house next door. They know how to treat customers.
Grace I.
Évaluation du lieu : 1 Phoenix, AZ
If I could give zero stars, I would. I do not recommend eating at this Denny’s for many reasons. For one, the servers are always in a bad mood. Whenever I ask for anything, they give me attitude. Maybe it’s because I’m a teen and they think that I wont tip well, but I always give a good tip out of respect. Besides the horrible attitudes, the food takes forever to get to you. The first time I was there, I had to wait an hour and ten minutes for my food to get to me, which I then found a hair on my plate. Absolutely disgusting. Honestly, this place is a waste of time and money. Just go to the Waffle House, it’s right next door and they are great.
David L.
Évaluation du lieu : 2 Phoenix, AZ
This Denny’s wasn’t even great. Food was actually cold and the service was horrid. Sorry. Won’t come back.
Brian M.
Évaluation du lieu : 4 Phoenix, AZ
I was debating on writing this but eh why not. Not a bad place for the late late night dinner. Been there a few times and consistently good even at one, two, or three in the morning. Kind of hard to mess up breakfast unless the server is busy and doesn’t bring out orders quickly and they die in the window. I haven’t run into that here in the early morning hours.
Steve E.
Évaluation du lieu : 1 Phoenix, AZ
Very poor service! Waited 20mins just for a spoon to stir of coffee even begged for a straw. After 30 mins without food we checked out. The hostess told us to have a nice day! No apology nothing just see ya
Peter R.
Évaluation du lieu : 1 Peoria, AZ
Only reason I will give 1 star is our server(I think it was Jesicah) was really nice. I never go to Dennys anymore but one of my kids asked if we could go there one time and I relented. What a disaster. My two boys and I sat down, ordered our food, and then… we waited, and waited, and waited. We were there 30 minutes and never got our food and I finally walked out. I decided to pay for our drinks because it wasn’t the server’s fault. However, the managment and the kitchen staff obviously have no idea how to plan and execute their roles and responsibilities. This is Denny’s. The food is relatively simple. If you have a small party like us, with an easy order(one omelette, two orders of pancakes), you should be in and out in 20 minutes. I’m sticking to places like the Good Egg excusively.
M L.
Évaluation du lieu : 5 Glendale, AZ
The night manager and my server, Jessicah, were very nice and the food was delicious.
L.T. W.
Évaluation du lieu : 2 Phoenix, AZ
First time I’ve been here in years and such a disappointment. Supposedly they recently changed management which doesn’t sound like its going well. The food was not cooked fully and had flakes of black stuff from the grill. The soda was horrible! They could not get the carbonation right. Ended up with juice since the soda was so nasty!!!
M C.
Évaluation du lieu : 5 Phoenix, AZ
This place is close to our house and my husband and I started going for breakfast on Sunday mornings. the food is pretty good but we really keep going back because of Kristola. She is good at what she does and always makes sure we are taken care of. It can get very busy on Sunday mornings and we had been getting mixed service. Sometimes we got a good server sometimes not. After we got Kristola a few times we started only asking for her when we come in and are always disappointed if she is not in that day. I am now pregnant and am picky these days(lol) but she always makes sure my order is how I like it!
Josh C.
Évaluation du lieu : 1 Phoenix, AZ
This is the third time I’ve been here to this location and I’ve received the SAME crappy service from the SAME waitress. Her name is Leslie and if you can, avoid being in her section at all costs! She came and checked on my table ONCE in 45 minutes. My cup of coffee sat empty for 30 and only when I talked to the manager did I get any kind of service. Never coming back to this location. Would give 0 stars if possible.
Morris K.
Évaluation du lieu : 3 Phoenix, AZ
Went to Denny’s after attending a meeting, There was 12 people in our party. So why am I reviewing Denny’s? We all know what Denny’s is about. Well when you’re with friends, this is definitely a great place to go! Food is good and satisfying. With Denny’s people always seem to have a love-it or hate-it opinion of the chain. Tonight for our party of 12 we had our drinks were delivered in a reasonable amount of time given the amount of people in our party and my food was ordered and delivered in about 15 – 20 minutes with the exception of one order that got delivered after most of us had eaten. On a good note the manager comp’d that meal which was nice if her to do. We all had requested separate checks and there was no problem making that request. I would like to give our waitress a lot of recognition for working with our large party. Nothing special about this Denny’s… I have no complaints and the food was brought quick enough and the order was right so it’s all good. FOOD: The food was hot and fresh out of the kitchen, it wasn’t cold when it got to me, which made me happy. The quality of the food was decent too. There’s not much to say about this place though, because the menus are all the same at all Denny’s. The point being: a Denny’s is a Denny’s is a Denny’s, but some are better than others. This one is decent. PRICE: Very reasonable. SERVICE: Excellent. AMBIANCE: Typical Denny’s. CONCLUSION: We were seated immediately. Food was decent, everything that should have been hot was. Service was great. RETURNFACTOR: 100%