Baskin-Robbins

Arrived at 9:45 and saw girls putting chairs away outside. By the time i parked and walked up the girls had locked the door and went to the back room. Store closes at 10. 2 other people were also at the door wanting ice cream! My daughter was in the car crying — so disappointed. Another customer came up — we all knew the store should still be open! We all left with no ice cream — after we got in the car 2 more people walked up and left disappointed. If the hours are until 10 they should still be serving ice cream at 9:45! I would give a lower rating if I could. That the girls hid in back and didn’t care about the customers makes this a location I will not return to.

I drove 15 minutes to get here from Scottsdale was really looking forward to a two scoop Sundae, got a coupon in my email and would give this place a big fat «0» if I could. The man behind the counter skimped so much on my two scoop sundae that the whipped topping did not even cover the top of the lid. The scoops of ice cream are like baby scoops and I had to ask for a little more hot fudge because there was just a dribble.
The teenager worker that was with him was giving out appropriate scoops, you know, like the size that comes out of the lid of the cup, like it shows in the pictures.
I asked the Asian man if he was the owner and he said he was one of them and I told him that I saw him skimping not only on my sundae but other customers as well. He said «oh, ok.»
Well, oh okay, I will never ever come back to this location again and now others are aware of you shorting customers.
I happened to take a look at photos and there is a photo of the Sundae that looked just like mine and it was taken over two years ago so apparently they’ve been getting away with this for a very long time.

It’s 117 degrees. My husband was next door at TJ Maxx and I went into Baskin Robin to see if I could get a little ice for my ice bag that contained my babies bottle with (breast) milk. I had every intention of coming back for ice cream with the hubby once he was finished at TJ Maxx. The little girl behind the counter was very nice and was going to help me out when the owner? Came storming out asking if I had bought anything. They could only give ice to customers. Wow!!! In a city where you hear of people dropping like flies because of the heat and this is what the owners motto is? What a compassionate human!
Btw…I used to never eat ice cream. But since having a baby I can’t get enough of it. I won’t be getting my fix from any BRs that’s for sure!

We had a valid coupon and they would not honor it because they could enter it in the register. They should not put out coupons if they aren’t going to honor them. I will not go back to this location again!

Very friendly staff. We had chocolate malt and half chocolate/​Jamaica shake. Both were delish.

I scream, you scream, we all scream for ice cream!!! Service is alright, but ice cream in general makes up for everything… You can never go wrong with Peanut-​Butter & Chocolate ice cream! I think that is all I have to say about this! :)

The worst ice cream shop ever! We ordered two scoop sundaes and they were the SMALLEST scoops I have ever seen in my life! I use to love that place. What happened?
Not to mention the girl that helped us was a little rude.
This is the second time we went there and had a bad experience. We will not be going back. Beware everyone!
Cold Stone Creamery from now on.

Best place to get ice cream cakes. This location has a much better variety in both size and flavors than many of the other Baskin Robbins locations. The owner is typically in the store and always very nice and accommodating.

Small, clean shop with very nice staff. I grew up on Baskin-​Robbins; I feel like a little kid whenever I get a scoop of their ice cream (especially chocolate chip). If I’m in the area again I’ll definitely stop in.

How can a place go wrong with 32 flavors? It doesn’t! We usually come here when we’re craving ice cream, but the most recent visit was for my son to claim his free birthday ice cream. He chose the mint chocolate chip which he devoured in 5 minutes. I ordered the cookies and cream which is always my favorite! The service here was nice and they didn’t mind at all when my son was being indecisive at first and wanted to try 3 other flavors before settling on his mint chocolate chip. We’d definitely come back.

For reasons I can’t explain, they choose to clean the soft ice cream machine on Monday which means you can’t get any on that day. Even though I didn’t walk in until 8pm and they clean it in the morning. Doesn’t sound like a good business decision to me so until that is resolved, I’ll get me soft ice cream some where else. too bad because this is so close to my house.

Not a huge fan of Baskin-Robbins…but they do have a decent deals during the week but only during certain hours. The place is nothing special and the seating area along with the tables are always in disarray. I hear this establishment has been around for many years but this one is very small… outdated…and a bit messy. Some renovations might improve it… but for the most part I would go elsewhere for Ice Cream. Eat, Drink and be Merry my Friends!!!

Forget about those fancy fro-​yo places popping up at every corner, Baskin-​Robbins is the best!
This Baskin-​Robbins location has been around for years. I remember coming here with my parents as a wee little one, standing on my tippy toes with my hands and face pressed against the glass trying to pick one of the glorious 32 flavors (yes, they have 32 not 31 flavors at this location) I was going to indulge in on my sugar cone. I also remember riding my bike here as a tweenager with friends and discussing which Hanson brother we were going to marry (yup, I admitted that) while eating a banana royale because a sugar cone was so juvenile.
Anyway, I came to this location with my mom, after a five year hiatus, and was pleasantly surprised with the remodel. The same family owns this location and still works the updated, clean counter. You can choose from 32 flavors of ice cream and sherbert, along with seven toppings (oreo, m&m, gummy bears, rainbow and chocolate sprinkles, hot chocolate, caramel), premade ice cream cakes and THEY STILL HAVE THE CLOWN CONES!!! Those were also my favorite to choose from when I wasn’t pressed up against the ice cream glass. BR’s mint chocolate chip ice cream is the best! I haven’t found anything nearly as delicious. I’m not sure if its the shaved chocolate in the ice cream or the crack (kidding), but its seriously addicting and I ended up buying a quart to enjoy at later times. Five stars for great memories, great ice cream, great service, and a great remodel!
And FYI, all the Hanson brothers are married :(

GUESS WHAT? This Baskin Robbins has Daiquiri Ice!!!
This is a HUGE plus. HUGE.
Super nostalgic flavor– those of you who grew up eating this know what I mean. Awesome for those that avoid milk products.
80 calories for 1 kid size scoop.

Ok… now who doesn’t love searching for their favorite flavor ice cream and sampling new one’s from those tiny pink spoons? I used to work at a B&R when I was in high school… and this place will never get old.
I’m happy that there’s still a B&R in my neighborhood… the one over near PV mall.
The staff is very friendly and efficient and the ice cream itself is delicious, but I think they could do a better job keeping the store clean. The seating area is always in disarray and even when empty, it’s hard to find a clean table.
I will always look forward to a visit there, but I don’t think I’ll get over wanting to jump behind the counter and wipe everything down… (scrape the tubs and wash the rims ladies!!)