Big 5 Sporting Goods

I should always remember to come here more often! The prices are fantastic and they usually have whatever sporting goods I’m looking for. I came in to get a snowboarding helmet and they had a cute affordable one, but they only had one option. Good thing I liked what it looked like. Customer service is good and like I said you can’t beat those prices! Cons is the area can be a bit sketchy, but I’ve never had any issues.

Just tried the Rugged Exposure Journey Velcro shoes and they are terrific, much better than the 577WW new Balance that I have been wearing for years. The toe is wide and the straps are long enough and the support around the ankles is great. The price can’t be beat, will recommend this shoe instead of new Balance from now on and to buy at Big 5 Sporting Goods store. Thank you!

I went in (06÷13÷15) to buy some boxing gloves and a jump rope for my son. Everything was going so I decided to look at the Sunglasses while he searched. I was taking my time looking through the collection selecting from $ 55 glasses to $ 125 glasses. There was an attendant helping me and all was going well until I was almost ready to make my selection between 3 glasses and a manager named Chris took the only mirror in the store away from the counter for no reason at all. I was the only one in the department along with the other attendant and no one else needed the mirror. He walked over to the sales counter with the other two attendants and I was very insulted. I asked the attendant helping me why he took our mirror? He just shook his head and said he didn’t know why. He called the manager back over to bring the mirror and he did. I told him we were using the mirror and that was very poor customer service. Chris responded «We are Big 5, what is customer service?». Needless to say a bad representative of a company can spoil your entire shopping experience. I bought the glasses and gloves but I returned them a week later because it just bothered me to much. I don’t want to think being Hispanic was a factor because the area is primarily a Hispanic neighborhood and racism would be a really bad choice for Big 5.

When a store has what I quest for, the employees know their business, plus help contribute to a good cause, four stars are in order. Here they are.

Amazing customer service, i love coming here for cheap knives and fishing stuff. If you guys have any questions about camping ask for nathan, hes a manager there who knows everything about the outdoors. Drive the extra miles into the ghetto for this one, the selection and customer service is much better then any of the surrounding big 5s

Best prices for kids baseball pants.

This store NEVER has what I’m looking for (hiking pants, baseball cap, sports jersey, any type of college or professional team gear (I think they just have ASU stuff) etc.), everything looks picked over as if I have just missed the motherload of all sales on sporting schtuff.
I have tried to give them business on 4 separate occasions and always leave empty handed.
Another turnoff is that the people lurking around the inside and outside of the store kinda creep me out. It’s almost like a Cabela’s (they sell firearms, hunting knives, and whatnot) but lame. Sorry, but I won’t be back.

Love this store the variety of women shoes goes good with a outfit to work out or run. they have good deals. Their staff is awsome! and the best thing is that i dont have to drive so far away because they are around the coner.

I love Big 5. I check their ads every Sunday Morning online. When they have something on sale you can find really good prices. I went in to buy a shotgun awhile back and the sales person talked me out of it based on my needs and skill level. I ended up picking up another one on black friday for a really good price. This one is more spacious then the one on 19^th ave, and has a nice parking lot. I bought some cool survival stuff from here for cheap, some hiking boots and when my wife wanted some hiking boots and she was about to go to an expensive store I told her to go to big 5 and she got some for $ 20. Can’t hate on that.

Great service and they had what I came for. Some work boots. Rand H. and I called in first to make sure they had what we were looking for and they did indeed. Big 5 Gets my big 5 stars!