Claim Jumper

Not impressed with their food at all. Lunch menu was worded awkwardly. Service was ok but won’t pay to go here again.

Dined here with a friend for happy hour. Happy hour lasts all night which is great because of my budget. Lucky for us they have a good menu with options to choose from. We shared the happy hour Pizza, potato cakes, and nacho dip. I had a bay breeze which was perfect and we had a great waiter who made our experience a pleasant one. I plan on returning in the near future.

Why in the world did i eat here on Wednesday night? I must be a sucker for punishment. Went with a friend who lives near by and I ordered what was pictured. It was chicken with a side of gross green beans and weird rice. The food looked good but did not taste good. Also got the the bean and beef soup and that went south instantly, it was bad really bad. Friend ordered the halibut or white fish and it smelled and tasted awful. We didn’t even stomach ¼ of the food as it was just nasty. In addition to the bad food, the place had this rotten odor that would hit us in flashes as if someone was hitting the stink switch off and on. We both felt really bad for the waitress as we couldn’t blame her for the horrible food and bad odors as the smell was an obvious byproduct of the rotten fish and other expired items that oozed out of the kitchen or maybe the toilet. If you value your health and nose, stay away from Claim Jumper or at least this location.

I really like this place, the only thing is, it smells like poop outside the restaurant and after a nice meal it stinks to walk outside after. Literally. The food is good. I like that you get bread and salad with most meals. It is pricy. 15 to 25 for most meals, but like I said, bread and salad come with it. The alcoholic drinks need some work. I got a Margarita that was way to sour to drink. And the mint they put in there drinks is way to fine. I swallowed more mint the alcohol.gross. service is good, but slow. So be prepared to sit there for more then an hour for the whole service.

NO PRODUCE BAR? Why not? Ordered an expensive hamburger that was below average. Fries dry and thin. Burger burnt on bottom. The bun was hard. What happened to CJ? This used to be a great place. I guess since the sale to Landry’s the place has declined. Just like all the rest of Landry family of crappy chains. Sad to see what used to be one of the best concepts now one of the worst managed chains in the country. AVOID THIS PLACE!

Went here last night for my birthday, and I have to say that I’m more than a little disappointed at the place now. It used to be one of my favourite restaurants ever but I’m dropping it to three stars now (it barely missed out on two).
In order to explain why I have to take you back in time to my very first visit to a Claim Jumper back in 1999 or so. It was in California and I was visiting the US for the first time. There was a two hour wait (which I had NEVER experienced in Oz — who the hell would wait two full HOURS to eat dinner? #murica, that’s who). Back then they had cards with words on them — like «Golden Nugget» or «Prospector’s Trail» that they gave you because restaurant pagers hadn’t been invented. They would call out «Golden Nugget, party of four» when your table was ready, I suppose so that your privacy wasn’t invaded by your name being blasted out over the intercom? Anyway. We all went in and the first thing I noticed were the size of the seats and tables. I was wondering what manner of creatures needed seat benches a full two yards deep, until I saw some of the patrons. Five hundred pound people waddling about, it was straight up like being on that spaceship out of Wall-​E. Anyway. Got my meal and it was gigantic! There was even a red apple on the plate as a bonus. I was amazed and delighted at the variety of foods and the portion size.
Fast forward several years to after I’d moved to the US and been living here for a few years. My teammates and I went to this CJ’s for lunch one day. I wasn’t feeling hungry so I thought I would just order an appetizer, and got the nachos. When everyone’s meals were brought out, the nachos plate was singularly the largest thing on the table. At least two pounds of food, and my god was it delicious. I ate and ate until I was stuffed, boxed the rest and STILL had two meals’ worth out of the remainder. Best/​biggest nachos EVER.
They have an appetizer/​side called cheese potatocakes, that are served with this white «herbed salsa» drizzle. They and the nachos were my absolute favourite appetizers of any restaurant. Purely divine. And then the have their prime rib — not spectacularly prepared or anything, just really well cooked and delicious. The prime rib became my favourite prime ever, over and above any steak restaurant I’d ever been to, except perhaps the one from Cattlemens which used to be on 83^rd Ave in Peoria.
I didn’t go to CJ’s super often, because it is a little on the expensive side, but each time I went I enjoyed my meal thoroughly and it was quite a treat no matter the dish or the time of day.
Back to the present now. I went to CJs fully expecting to order my classic favourite, the prime rib. I didn’t see it on the menu. And I learned that they don’t sell it anymore. Not only don’t they serve apples on your plate now, but they don’t even have the bowl of apples at the front door that they used to have. They no longer serve the country’s best nachos platter anymore. They no longer serve the «I Declair», a giant custard/​pastry/​whipped cream dessert that was the size of a loaf of bread. They no longer have the goat cheese and beet salad. Their menu has shrunk to about half its size.
The waitress was okay, but just a little clumsy in her delivery. She asked us if we wanted dessert when one of us was actually in the restroom at the time, for example. Nothing real bad but just. *shrug*
They still have their potatocakes and those were still as delicious as ever. But the bread used to be this darker pumpernickel if I recall, and now they have some sort of cheese loaf. They used to have this amazing texas cheesy toast served as a side. Last night I didn’t see that as an option. And my thirty dollar (!!!) one-​pound ribeye was NOT worth thirty dollars. Honestly, I can buy a one-​pound ribeye myself for eight dollars and pan fry it in some Penzey’s spices at home with no drama at all. For thirty bucks I want something that’s pretty damn close to Gordon Ramsay quality. This was a good steak, but it was absolutely nothing special. And finally, I got a honey pineapple margarita. It was okay, but tasted very little of honey and nothing whatsoever of pineapple. I should have just got the standard frozen marg.
Actually, we should have just gone somewhere else. I’m dropping the score here not because I got a cockroach in my meal or the flatware was dirty or anything like that. I’m dropping it because of my abject disappointment at returning to a restaurant I once considered among my top five eateries that has completely fallen from its previously-​great heights and is now nothing more than an average crapbox place with woefully overinflated prices. The lack of a significant wait for a table on the Saturday night before Mother’s Day seems to prove that I’m not alone in this sentiment. Bye CJs. It was real. once.

Wonderful service from the minute we walked in the door. We had a wonderful dinner in the bar, the hors d’oeuvres were hot but the meal was just lukewarm. The coffee was hot and fresh! Enjoyed my dinner and will return again

I have left a review before as well… but I think that I have found my every time order item off of the menu and I actually crave it as well… the fried fish tacos!!! Soooooo gooooood! Speaking of… I would kill for some right now! :)

Wow, there were a lot of negative reviews but I had a fine experience here. Service was very good. Food was good — though I’ll emphasize that portions, especially on the combos, are huge! Easily enough for 2 meals and I’m a pretty big eater.
It seemed busy & popular for a weekday though it was not full — it’s quite large, really.
There is a little sewer gas smell in the parking lot. Someone else had mentioned that but I only noticed it on the way out and it wasn’t a big deal. And if I was being really picky, I might say that some of the items were overdone a little for my taste, but everything was decent and I was happy with my meal here.

This location is conveniently located near my work, so when it comes to eating out with a group of friends it tends to be the go-​to place. Usually I think its just okay, but today my experience was sub par.
²⁄₃ of us had hair in our food. My friend ordered the pasta and I ordered a salad. Her hair was short and the manager tried to say that it was a fiber off of the bristle used during the cooking process. The hair that was pulled out of my salad was long and blonde– clearly not mine, nor anyone else’s at the table.
My friend received her meal for free, while I paid for my meal in full. Kudos to them for providing a positive customer service experience for 1 member of the table, but why offer a free meal to only one of of us when each of us who had to pull your staff’s hair out of our food?

We went for happy hour. The food was pretty good. 3 cheese pancake was good. Also, the pulled pork sliders were good. The service was not good. With every time from taking a drink order, to getting our food, to getting some ketchup (seemed like the waitress went to California for it), to getting the check, it took forever to do these tasks. Look for another Claim Jumper for quicker service.

I really wanted to like this place because it was beautiful inside. But my food was so salty, it was like eating a salt lick. Our waitress was an older woman, with VERY heavy perfume. She seemed like she was trying to be nice, but she made kind of a rude comment for adding a vegetable to my entrée.

I remember when they opened their doors 20 some odd years ago… people were stacked up waiting for hours! Now… you can walk right in and get your pick of tables. After today’s service… I might know why. We sat in the bar and was waited on by Casey… the mighty one struck out this time! My wife and daughter were never asked about refills, we watched as she paid a lot more attention to the young man sitting alone at the bar. Next time we come we will be sure to ask for Taylor who has always been great!!!

Somehow this chain charges as much as a fancy steakhouse for some entrees. My two chicken cutlets served over potato cakes and with a bacon tomato sauce was about $ 20. The other entrée was a stuffed baked potato and that was about $ 14. Both entrees had their moments and were easily edible, but over priced by about $ 5 each. The entrees were served with soup or salad and they were average, but the free garlic bread thing was excellent and buttery. The ceasar was standard, pre-​made and chilled waiting in a refrigerator for customer to order, while the soup had no taste and the potatoes were cut incorrectly which made the soup tough to eat. Chopped would have been better.

Ok, my main beef with this place was the use of fake or plastic cookies in the display case at the front counter. The cookie in that case looks real and it looks good, almost like a smores cookie. Yep, all those cookies were painted to look good, so when I ordered a cookie to go from the case and it did not look anything like that cookie in the case, I became curious and learned of the fake cookie thing and fake cake too. The cookie was still good, but the one in case looks better, but probably would not have tasted better. Either way, put some real cookies in the case cause it is basically false advertising on this chain’s part.

2^nd time here. I ordered the fillet minion wrapped in bacon combo with crab cakes. I loved the crab cakes but was not impressed with fillet minion. Service was good but at the end of the night there was a guy screaming in the kitchen. We were probably the last guess for the night but still unprofessional.
1^st time I was here I had the jumbalaya and it was amazing.
Both times I had plenty of left overs to take home. Large portions appropriate for the price.

I haven’t been to this location in over 10 years. We actually came here before they opened originally for a free dinner for 4. Of course we left a generous tip. A friend of mine has a rewards card here so we stopped by for lunch. We split a chopped chicken salad and a gluten free cheese burger with a side of veggies. Every thing tasted great. The service was fast and friendly. Pricey for lunch but good. I am full and will not be needing dinner tonight.

About like canned, bland, nasty ‘food.
Not a clue how they stay in business, they were good years ago, but not any more.

I was so underwhelmed by this place. The best I can say it’s an older version of Cheesecake Factory, way too many menu options and the décor gives me a MCL Cafeteria vibe. Our waitress never introduced herself, the apps were decent, however the main course… NOPE!
I had the half rack of baby back ribs, meat was tough and the sauce was thick and bland. I had a sweet potato on the side, awful, awful, awful!

I had the Fish-​N-​Chips for dinner. I was very underwhelmed with the flavor of the dish. It was obvious to me that the fish was fried frozen because it taste dry like cardboard, there was no texture to the fish and it was very flavorless. This result happens when you fry frozen product. It is disappointing to pay $ 16 for frozen fish and fries.
Two people in my party ordered fish and chips and it was evident that they only had enough fish for one plate but instead they split one portion of fish onto two plates. Right when the waitress delivered the plates to the table, she said «oh it looks like they forgot the rest of your fish» as if it was scripted. 10 min later she returned with the rest of our 2 orders of fish. That was cheap!
We went here for a family dinner so several dishes were ordered. I was pleased with the seafood crab cake appetizer. The crabcake taste a little bit like stuffing but the seafood was definitely fresh and the sauces that engulfed the crabcake were tasty. The appetizer sampler was tasty as well. The eggrolls with their dipping sauces were delicious, the spinach artichoke dip taste like it was made with fresh artichokes which is nice and the fried squash is a fun addition to an appetizer sampler as well.
I don’t know if it was because it was the end of the night, and the cook was tired of making food, but two of our items were messed up… well actually shorted. The appetizer sampler did not come out with the items on it that were listed and we had to bring it to their attention. There were no eggrolls on our plate… That was supposed to be the featured item on the sampler.

We had family in from out of town and it just seemed like too much work to cook for 12 on Easter so we made a reservation at Claim Jumper.
Our table was all set up and ready for us before our scheduled reservation time, so we sat quickly and was able to start getting our cocktail orders in.
The bread. Oh good gosh, that bread. I couldn’t stop eating it.
It’s as if they combined crack and yeast then tossed on some butter and cheese.
I ordered the portabella mushroom sandwich with fries. I’ve had it before and it’s never disappointed. But, I took one bite and the whole table could see something was wrong. It tasted horrible and had a thick slime. UGH.
So I motioned for the server who quickly asked what she can bring me instead. Since I was torn between the mushroom sandwich and the pulled chicken sandwich, I ordered that. It came out in a hurry and was fantastic.
My brother ordered a steak med-​rare, unfortunately it was VERY well done. If you wanted a well done steak you may actually think they cooked it too much. So naturally he asked for a new one. The manager brought out a new one pretty quickly and my brother cut into it then asked the manager what cut it was. The manager quickly responded «rare». It was bright red and bloody.
At this point, everyone was half done with their dinners so he simply said, no need to bring out a third steak or toss this back on the grill.
My mother ordered shrimp and ribs. The ribs looked fantastic. The shrimp which she asked to be very well done, was undercooked. So she had to get new shrimp.
So why the 4 stars? The manager Tim.
They could have just recooked our food and barely acknowledged their errors, but he was fantastic. He kneeled down next to me so I could clarify some errors and ensure him we’re not trying to be difficult but his kitchen screwed up big time. He adjusted our check and sincerely apologized.
Our server was sweet. I can’t for the life of me remember her name. but I’m sure she won’t soon forget our table. I appreciated her responding so quickly to our issues and getting them resolved.
We’ve been here many times before this and will continue to come back. Hopefully the kitchen got a stern lecture.
But, honestly, if it wasn’t for Tim, I think the experience would have left such a negative impression, I probably wouldn’t have been in a rush to come back. But, given how great the whole front of the house staff is, we’ll be back for sure!