Paradise Bakery

Thank You ASHLEY in catering. Called in this morning with last minute lunch order plus needed delivered by 11am and she made it all happen seamlessly. Then she called me to tell me it was delivered and set up (i was not on site)…amazing service. This Paradise will marked as fav for ALL orders in the area.

We walked into the restaurant before 8pm. The staff will not let you sit down assuming the customer knows they can’t sit to eat. So they immediately packed our food. At checkout both cashier and soup server would not let us add more ingredients to a soup!
In my old days I also worked on the food industry and did not rush customers to leave the establishment until the last person left their table. Let this be a lesson to the company. Please have signs or let customers know about the closing hours take out policy and not rush «stress» customers to leave.
The food was great, the overall checkout service was lacking and very rushing. Terrible.
Paradise Bakery Café 610 032
1÷10÷2016
7:57:26 PM
Cashier: Brittney

I want to come in, recite my order once, pay, and get out. However, the design of the queue is infuriating for a quick experience, especially when ordering for a family of 5. Want a ½ sandwich and soup meal for Dad, Mac n cheese for the kiddos, and a salad and soup meal for mom? Well, give your sandwich order at the first counter for Dad, the salad order for Mom at the salad counter, the soup orders for both Mom and Dad at the soup and pasta counter, and then be told that the Mac and cheese order (a pasta dish if I am correct) should have been ordered at the sandwich counter, not the soup and pasta counter… There is no guidance on what is ordered where, and frankly, when ordering for 5, I can’t keep track of which component is ordered at whatever respective counter and maintain my sanity at the same time.
And what is this business of not including a cookie with the soup and salad meal? Apparently you only get a cookie with a sandwich order or kids meal. They cost the same, so what gives? If nothing else, make it clear for me to know that I need to order a cookie for a salad meal… It’s disappointing to get home and realize it isn’t included.
In short, the process is far from intuitive. The queue is not designed for a family meal. I will not return for an easy take home meal for my family at the end of a busy day.

Paradise Bakery is AMAZING! I love that place and love their food. They have many different healthy items to choose from. They have great service and it’s never over the top packed.

I had the scrambled egg breakfast it was great. Then I bought one of their muffins to take with me for a mid morning snack. My sister had the oatmeal and it is completely gone

Love all the food here. Steel cut oatmeal is great. Hibiscus iced tea is also a favorite. Awesome cookies! Great service at this location too!

Nice place with good service.
I ordered the breakfast sandwich with the seasons jalapeño and cheese bagel, I really expected a bit more punch. After all, when you go jalapeño your venturing on the wild side… Not the mild side.

Went to this location and placed a carry out order of sandwiches, pasta and soup. We paid for everything — got our large bag and were told to «have a good day». No problems. However — the soup lids were not on properly and leaked all over my lap on the way home. We also did not receive any of our sandwiches. When we went back — they said «Oh did you forget to take them?» NO — YOU DIDN’T GIVE THEM TO US!!!

This location is right by my office and I go there at least once a month. Today I had my to go order taken from a sweet woman named Holden (I think that’s how you’d spell it!) I had a little complicated of an order as their menu changed but she knew exactly what sandwich I was trying to order and explained the minor differences. (It turned out great by the way!) She then took the time to compliment me and said that I looked very nice today. To her I’m sure it seemed like nothing and it took all of 2 seconds to go that extra step. She then ensured that my sandwich was made correctly and personally delivered it once it was done. (Keep in mind I didn’t have one of those number things since it was a to go order so she had to remember what I looked like). Thank you for being awesome and making my lunch experience great! That’s what customer service is about!

I wanted to like this place, I really did. I’ve been at Paradise Bakeries in other states and they were always decent places to eat, but not this one. S-​L-​O-​W. And expensive for what you get. Their coffee comes from a pump pot. Their tea… they give you a cup and point you to a counter with a hot water tap and some tea bags. If you order a specialty coffee — allow minimum 15 minutes (one time it took 30 minutes to get one Chai tea.) And it wasn’t busy. Workers sort of hanging out, but not taking care of customers, the few customers they had. Been there three times and it’s always a frustrating experience. What this place needs is a good dose of supervision, and that’s sad in a «Who is John Galt» sort of way.
If you’re in this area and looking for some good coffee/​tea, I recommend you to try Hava Java, about 10 – 12 minutes away on the NW corner of Camelback & 32^nd St. It does get busy, but they have better coffees and teas, and really good service. I discovered Hava Java here on Unilocal,and all the user hype was dead on. Their house tea is the best I’ve ever had.

Paradise has changed so much of the menus over the last 5 year it’s a totally different Resturant. I ordered a tomato mozzarella panini and was given a tomato mozzarella flatbread — without notification that what I ordered was no longer available. The flatbread was soggy and it seems they forgot the mozzarella part of the sandwich in addition to the panini bread. So disappointing because this used to be one of my favorite lunch spots but after more than a few sub-​par encounters my family will not be customers any longer.

PB is a great all round any time any occasion place. I’ve been probably over 100 times throughout the valley over the years. Clean, fresh and consistent. If you are new go for the pick 2 ($ 10 on average). Get a half Sandwhich (note sandwiches get you a free cookie) and ½ salad. The half salad is nearly a meal in Itself if you choose one with chicken. The pick 2 you can combo up on ½ sandwhich, bowl of soup w/​dinner roll, ½ salad, bowl of pasta, they have Flatbread options too. They continue to add new selections to a solid lineup. Great cookies!!! Get a loyalty card if you like it. They keep it clean and it’s quick even during busy times. This location is nice. Free WiFi.

The location is nicer than most. The parking lot can be a disaster with all the old folk and paradise valley mercedes/​bmw peeps trying to find the closest spot so they don’t have to walk 20 yards.
I normally have good experience here and this time was no different when it came to the customer service. That’s always good.
This time the food was terrible. It tasted terrible and my stomach was very very angry with me starting in the car ride home and not ending until I’d spent at least 20 minutes in the bathroom.
New chicken soba noodle whatever the hell… NOT GOOD. It tasted like shit but I forced it down. During my meal I burped and almost threw up. I thought it was bc I was too full of nasty tap water tasting broth. Nope. I’m pretty sure that was my stomach telling me to stop eating it. I didn’t listen… and I paid dearly when I got home.
So…if you go, get a salad or a delightful sammy; perhaps a pasta dish. But do not… I repeat, DO NOT get that new broth bowl. What little flavor it had was terrible and the only thing worse was how it made me feel.

This place is awesome. Wouldn’t recommend the unsweetened tea though, it’s a bit bitter.

The cinnamon roll is delicious. My family ate here while on vacation. It had good breakfast options, reasonable sized portions and reasonable prices compared to most breakfast places. Don’t expect to get the oversized portions that you receive at most breakfast places.

WOW! So I always order a breakfast sandwich even when it’s not breakfast, I just order it with chicken instead of egg and they’re always accommodating in making it for me. Even though I always throw them for a loop with my order haha. Seriously it’s so good though they need to add it to the menu.
Also, their customer service is fantastic! I had ordered my special sandwich just yesterday and one for my sister and took it home with me after work so we could eat before we had to leave for an evening conference. Well, when I got home and opened the box it was no where near the sandwich I had ordered — no spinach, no tomatoes and it had ham on it for some reason. We don’t eat red meat so I was pretty upset and disappointed. We thought we were left with just pasta salad to eat for dinner. I was so tired I didn’t even want to deal with it, but my sister said she would call for me. So she did, and explained what happened and let me tell you, not only did they fix our order and make us new sandwiches, but they delivered them to my house!!! (I’m just down the street lol) We were seriously dumbfounded at the fact that they just offered to do this! We told them that it was okay and that they could just issue me a credit or something, but they insisted on «making it right.» Jerry, I believe is who brought us our corrected order and we were so grateful. So amazing, they went ABOVE and beyond!

Paradise Bakery is a good place to grab some lunch. It’s not my favorite place but it surely gets the job done. Their new flatbreads are pretty tasty, I tried the BBQ chicken flatbread today and enjoyed it. The one thing I do absolutely love from Paradise Bakery is their cookies. All of them are soft and delicious!

Owned by Panera, this place has all of the things I love! Soups, sandwiches, bagels, treats and decent pricing. Clean, easy to get in and out of, the only issue I found was where do I order? Where do I pay? Do I leave my dishes or do they clean up behind me? Maybe I missed the signs but it seemed they could do a better job of directing traffic so to speak?

Finally got my best friend to go to the gym with me but her pre-​workout meal was a gas station donut so needless to say we needed sustenance pronto once we were done. In the spirit of health we decided some salads from Paradise Bakery would probably be among our best options for lunch.
There really wasn’t a line when we arrived at noon on a Wednesday, maybe 1 – 2 people so we were helped right away. My friend decided on the Sesame Chicken and she’s quite the picky eater so she had several changes she made to the salad but the person helping didn’t give her a hard time about it. I ordered for myself the half size Fuji Apple Chicken salad.
Once we got to the cashier I noticed they had smoothies that looked pretty good from the descriptions. Since I’ve been busting my butt lately to lose weight I’ve been very conscious of calories so I asked if they knew how many were in the smoothies. Rather than just guessing the girl actually went and found the nutrition facts for me so I could see everything. I was so impressed that she went out of her way to do that when most people would have guessed or not even tried to figure it out. Kudos to her, wish I’d caught her name!
The salad and smoothie were AMAZING! If I wasn’t in a public place I probably would have licked the bowl clean. The sweet and savory flavor combination in the salad was so different and delicious. The super fruit smoothie was nice and refreshing without being too sweet and you could taste a hint of the yogurt which I personally like. Overall I was very happy with not only the good but the service at this location.

I met up with several ladies here during lunch to discuss some party planning ideas over the weekend. The back room was the perfect location. Free wifi to pull up some pinterest ideas on our tablets, just quiet enough for us to talk comfortably, and we didn’t feel rushed. FIVE STARS!
After a bit, we all got up and ordered our food. Two of the ladies ordered the Big Kid’s Grilled Cheese and were surprised. That sandwich was definitely NOT for big kids! No special flavors, no fancy bread, and isn’t there supposed to be bacon? Both were disappointed, specifically my mother-​in-​law whose sandwich was half burnt, half not grilled at all. ONE STAR.
I got the Paradise Club and I felt like I was kind of gypped with the small amount of deli meat on my sandwich, but was still satisfied. TWO AND A HALF STARS?
Deep in discussion, we didn’t even notice when an employee came by and cleaned off our table and plates. I love when that happens. FIVE STARS.
Overall, I’ll give you guys three stars. Maybe I’ll stick to the PV Mall location.