The worst Starbucks I’ve been too! Horrible service! They shut down their oven 35 minutes BEFORE closing on a week night and informed me AFTER confirming they have a sandwich and after they charged me. I don’t like to write ANY reviews, let alone a negative one but this Starbucks should be avoided!
Elleen S.
Évaluation du lieu : 5 Breckenridge, CO
I cannot say enough great things about this staff! They always make the perfect drink and they staff is AMAZING! Tammy, Hillary and Rene are phenomenal women! Their service is second to none and are always so personal with their customers. I have not been to another starbucks that had a staff half as good as this one!
Elaine R.
Évaluation du lieu : 2 Fairfield, CA
The wait here was atrocious!!! Took over 20−25mins for coffee(this was after we waited 10mins to order)?? I usually order the special(which right now is(Chestnut Praline latte with coconut milk. yum).however if you are In A HURRYDONOTGOHERE!!! Extremely slow service! Coffee was good(same as other Starbucks just a Very Very long the wait) and they did make it right(nice enough too but didn’t even apologize for the long wait?) … Everyone else had the same expression is the wait really worth it for Starbucks chain coffee? If you are ever in Bay area try Philz!!! The wait for coffee is worth it(.mint mojito at Philz is my addiction!!!)
Carine N.
Évaluation du lieu : 4 New River, AZ
I must say, we went in Christmas morning and all the young people there were extremely nice, wide-awake and did their best to make sure everyone had a great experience. They were even celebrating because one of their co-workers had just graduated from ASU. Great team work especially since my husband and I are pretty certain that they would’ve rather been home enjoying the holiday with their families.
Kaily N.
Évaluation du lieu : 5 Phoenix, AZ
I come in very early in the morning during the week, and in the early afternoon on the weekends — and the girls that are always working are so awesome! Once they’ve seen you a few times, they remember you every time after! They used to remember my drink until I started changing it up on them =) I will just say that I’ve gotten a Three-pump vanilla cappuccino with extra foam from here, and they’ve made it the best I’ve had from any other Starbucks. It was so good I drank it so fast when I normally sip on it slowly. They also know how many times I’ve checked in here, even on Facebook *giggle*. This location gets extremely busy because it’s in a popular shopping center and it starts right around 6:45am up to 9am. I’ve seen the line going out the door so I’m glad I get there around 5:45am! I like this location the best not because of the coffee, but the customer service from the early morning girls makes it a great experience every time!
Susie C.
Évaluation du lieu : 5 Glendale, AZ
I love this Starbucks location! All of the staff is very friendly and my order is made perfectly every time. The baristas are patient and take their time to ask you about your day. I, of course, drink Starbucks a lot, and I would recommend this location.
Dog D.
Évaluation du lieu : 5 Prescott, AZ
This location is excellent. The staff is always friendly, rarely out of any ingredients and have great consistency in drinks. The baristas are quick, listen well and never mind making something right if a mistake happens. Please don’t go to this location though, I like the lack of line ;)
Kaitlan C.
Évaluation du lieu : 4 Paradise Valley, AZ
The staff makes this a great store! They often remember me and asks where my daughter is when she doesn’t accompany me like she normally does. They are usually pretty busy and seating is scarce in this location. If you are going to get work done it might be hard to find a spot. And if you do find a spot, it might be hard to get work done.
Tammy S.
Évaluation du lieu : 5 Glendale, AZ
I absolutely love Hillary, she is the nicest person and will go out of her way to help her customers and make sure you have a drink that you will love. The rest of the staff is great but Hillary really stands out to me. Thanks Hillary for all you do. Tammy
May H.
Évaluation du lieu : 3 Los Angeles, CA
Starbucks are pretty much all the same. That’s why it’s a chain. Good coffee. Friendly people.
Brenda H.
Évaluation du lieu : 2 Phoenix, AZ
I love Starbucks for the yummy very berry drink but the girl there this morning had such a tone and negative attitude. I wanted to remind her that her job also requires a smile and positive experience.
Kimberly R.
Évaluation du lieu : 1 Columbus, GA
Horrible. Waited almost 10 minutes just to order(at 7:45 am) as people in front of me ordered multiple drinks and multiple food items. One cashier, one barista, one person making food. Patrons stacked up waiting for their orders. Left without my drink I’d already paid for, as I was out of time.
Tim F.
Évaluation du lieu : 5 Tempe, AZ
Great people, they make a real effort to remember everyone that comes in. They always say hi to my little girl too. Great coffee and customer care. I will always go here before other locations.
Nancy D.
Évaluation du lieu : 4 Phoenix, AZ
Its November 2nd… yesterday I enjoyed the Thanksgiving blend without the tryptophan after nap and didn’t have to wear my stretchy pants either. Today I went for it. Full on Red Cup Skinny Peppermint Mocha, that escalated quickly into the holidays. Oh yeah, it’s AZ, I’ve got my flip flops on and I’m on the patio. At least my pedi color matches my cup. Otherwise it would be so awkward.
Stacy F.
Évaluation du lieu : 4 Orlando, FL
Stopped off here a few times when we were over in the area. They are always quick and efficent with moving through any lines. The staff is friendly and helpful. They even were kind enough to fix a drink for me when we stopped through after going to a different Starbucks close by that messed up my order in their drive-thru and we were gone before I tried it(too hot to try right away). The cashier was very nice about it. Overall: A Great staff, quick to move things along and clean.
Kim K.
Évaluation du lieu : 5 Glendale, AZ
At first I was disappointed that they moved from Pinnacle Peak because that location was across the street from my house. However, their new store on Happy Valley is so much nicer. Great staff & excellent drive thru service! The people that complain about the slow drive thru are probably the same people ordering all their«special» drinks that aren’t even on the menu.
J D.
Évaluation du lieu : 2 Phoenix, AZ
I was in the other day and the walls and shelves were very bare. Made me wonder if they’re going out of business. PROS: 1. Parking is easy. CONS: 1. Extremely slow service 2. I asked for easy ice and ended up with a venti ¾ full with ice.
Christine P.
Évaluation du lieu : 5 Phoenix, AZ
I was so sad when the starbucks on 39th and pinnacle close down. I literally work 6 stores down. So I can walk down on my break and get my venti GREENTEAWITHBERRIES. Yummmm. now that they move it to 39th and happy valley with a DRIVETHRU its so hard to go there. The line is so long and same goes to the drive thru. When they first open i went in and they recognized me right away and remember my drink instantly. Great costumer service and great drinks :)
Joshua S.
Évaluation du lieu : 3 San Diego, CA
I used to frequent this Starbucks a couple years ago when I lived off of Jomax and enjoyed it. I stopped back a couple weeks ago when I was in town and it was still the same. Starbucks-wise, they have the same menu as any other Starbucks. What’s annoying about this Starbucks is mainly the parking. What a cluster. It’s an adventure just getting in and out of the lot without a fender bender. I’ve never found the workers overly friendly either compared to some other Starbucks in the area. The have a few tables outside that are sort of fun to sit at and watch the bumber cars and horns while you drink your coffee. I don’t know, if you live close it’s probably your only option but there definitely are better Starbucks in the area.
Had R.
Évaluation du lieu : 5 Phoenix, AZ
This is a well laid out store, the staff were friendly and welcome to accomodate my particular irregular choice! Parking in the mall can be a little chaotic. has wireless, outside seating with shade.