Starbucks

We came in at about 10 til close to order some hot chocolates. Pastries were all already packed up for the evening. There were trays of pastries in plastic baggies out on trays, but we were told they were not for sale. Drinks were okay, but seemed watered down somehow. One of the hot chocolates was too hot to drink immediately, although the others were fine. One of the employees let us know upon receiving our drinks that they were closing in 5 minutes. At 9pm he said rather loudly to a fellow employee that it was 9pm. They seemed way to eager to close up and we were disappointed that pastries were already packed up. If they close earlier than 9pm or are not offering their full menu til close, they ought to post that on Unilocal so customers can choose another more welcoming location. I have never been made to feel unwelcome in a Starbucks like this.

I wish I was a bigger fan of this Starbucks.
So here’s the deal with this location. They are conveniently located, their drive thru and parking are cramped, their indoor seating is limited, the employees are average, and the drinks taste differently than other locations I’ve been to.
My main gripe with this location is the fact that anytime I order my mom’s drink, they either get it wrong or they «get it right» (in theory), but my mom always says it tastes different. This is the ONLY location where she specifically will ask me not to pick her up a Frappuccino.
My summertime drink of choice at this location is also questionable as well. They never seem to sweeten the drink, despite me asking for it. I just get the feeling that the manager or owner of this Starbucks is «skimping» on ingredients. I say that because the drinks seem diluted.
That’s my mom’s complaint as well as mine when we would get drinks here. On top of that, the customer service isn’t as friendly as it should be for such a local Starbucks. I don’t know, I’m just disappointed with this location and will not likely be back anymore.

This Starbucks is losing it. I don’t go there that often but, as Jenny and I were waiting (and waiting… and waiting) in the drive thru last weekend, I asked her if she’d noticed it seemed to have gotten worse and she agreed. We recanted our recent experiences at this location — long waits and incorrect orders mostly (which is about all Starbucks is) — while we waited. Then, when our drinks came and we pulled away, lo and behold, our orders were wrong.
Filter the reviews by date and you can see the same trend with the latest reviews. I don’t know how this one got so off the mark but, man, it’s just a head scratcher.

Good baristas, but lousy manager. Spoils the whole atmosphere when she shows up and starts screeching at people. Good reason to use the drive thru instead of going inside.

I mean, it’s a Starbucks. So, on the one hand, it’s the same old thing. On the other hand, you know what you’re getting is a reliably consistent product.
This Starbucks, though, is near and dear to my heart as it’s just a hop and a skip away from the house I lived in for four years. I have spent more time at this particular Starbucks than I’d like to admit. It’s got a decent sized seating area on the inside and a large patio area to enjoy those sunny Phoenician days. The lighting is perfect for working and reading — not too glum, not too bright. The baristas here have always been friendly and super courteous, and attractive to boot.
Go, enjoy, and let the shop know I’ll be back.

Are you kidding me? So rude even when they effed my order not just once but two times to the point where I had to get out of my car and go in, then only to receive further rudeness and scarcasm! I’m surprised this location get so many high reviews since I have been going here for years and this is the SLOWEST Starbucks EVER! Is this the location where they train people on rush hour shifts?
NEVER going back here! I will go out of my way to avoid this crap location!
ALSO, just an FYI…
I had called Starbucks Corp and learned that they have implemented a policy to NOT give out complimentary drink cards when the service is subpar or they get your drink wrong multiple times! So now with the 100^th price increase in 2 years and this new policy, Starbucks is sure to make even more ridiculous profits as we keep lining up to hand over a lot of money for what? an OK coffee and some convenience? I for one will think long and hard about my willingness to shell out $ 5 or more dollars to a company who have clearly dominated the land and now don’t have to worry about giving acceptable customer service or beverages!
I will be thinking and drinking locally, which I should have been doing all along… shame on me!

Starbucks is Starbucks is Starbucks all the world ’round. Know what you will get. Know they will spell your name wrong and the coffee will taste like it always does. Love the app where you can pay and tip w/​o using cash or card. Also love love love the Cool Lime Refresher green coffee drink for after yoga — yummy. They give you what you want, what you expect and do it in an efficient and friendly manner. They are mighty tasty too. I will always go back. Can’t help myself. They were one of the first chain coffees and you get used to a certain flavor and taste. Starbucks always delivers. Drive thru is a bit of a pain in the ass though and slows down the whole bean process. I prefer to go in, hear the music, smell the coffee and see them make my order.

Awesome Barista’s! Fast and friendly service! Graet Lattes

Do NOT go here. The baristas are extremely rude and lack even an iota of customer service understanding. For as much money as these locations rake in, they shouldn’t be limiting bathroom use to anyone, let alone pregnant women who urgently need to go. Worse yet, they will refuse to sell you coffee just to make sure you can’t use their bathroom. Unbelievable. You would think that a place that sells highly caffeinated beverages would understand that people need to pee. Evidently this place doesn’t. Don’t go here. Take your business to another coffee shop that doesn’t have their toilet privileges locked down like Fort Knox and forces customers to beg to go pee after drinking their overpriced coffee.

My coffee is always good here. The service is great and I enjoy taking the extra long drive just to make it to this location.

Really good staff here. They treat their regular customers as friends, as is the Starbucks way. If the indoor décor is ever updated, that will be a plus.

Slowest. Starbucks. Ever. Consistently.
Very frustrating location. Better to head down the road to the next Starbucks, or, better yet, support local businesses!

Super friendly staff, and the drive thru is very speedy ! They are always stocked with plenty of muffins and sandwiches !

I popped by this Starbucks because I wanted a scone. I appreciated that the calorie count was posted. Since I last had a Starbucks scone, they’ve changed the shape of their scones and the barista warmed it up without asking me. I don’t like warm scones. I like their old scones better — at room temperature.

Clean, fast, friendly! What more could you want?
Minus a point for the location. I had to dodge 3 random people aimlessly walking/​riding bikes around the parking lot. It’s a while lot of the kind of people who aimlessly wander the Fry’s parking lot next door. It’s right next to a light rail stop in a shady part of town.
Aaaaand I forgot to ask for my drink cold… they didn’t ask but I don’t have the heart to ask for it to be different because the lady was so nice. Thankful for a good hazelnut macchiato near by.

GRAND OPENINGGGGGGGG
This Starbucks is not your ordinary Starbucks. This place is so big. I love the patio. The wooden table with the stools is so cute. I love the staff. Everyone is so friendly.
I am going to go broke with this place, its on my way to work, its a drive thru, it’s just perfect. ahhhhhh

this is a bright spot in a dismal area of Phoenix. The staff was nice and service is good. WiFi is free and it provided for a decent place to work for a bit.

Friendly staff and super fast drive thru!

I love this Starbucks! the Staff is super nice when i walk in they greet you, and they seem up-​beat and really chummy ^^ but I deff– will continue to come back and enjoy the atmosphere :)

Meh. It’s Starbucks. The coffee sucks, the drinks are way overpriced for what they are, and all the money goes to a corporation.
Go down the street and buy coffee from Copperstar and at the same time support the community you live in.