Great experience picking up my husband’s favorite tea for Father’s Day! They honored my 20% off coupon when they didn’t have to! Thankful for great people!
Larry K.
Évaluation du lieu : 4 Bethlehem, PA
Great little store with a nice range of teas and tea items. Pretty displays and helpful friendly staff complement the delicious tasting opportunities. The layout of the store is very inviting.
Stacy Z.
Évaluation du lieu : 4 Glendale, AZ
Well, our very favorite LOCAL tea shop is Souvia off of 7th street and Greenway, but this place runs a close second. I love that they were actually teaching people about good tea. I was pleasantly surprised at how good(and not overly sweet) the tea tasted here. They made me the best chai latte I’ve ever had– the mixing of different teas to get the flavor right is awesome. Oh, and the employee who was working at this store was fantastic. You could tell he really loved tea, and talking about tea. We were at another Teavana a few weeks later and the employee was much more perfunctory and the experience was much less impressive. This is a great location, though. A small seating area to drink tea either in the store or just outside would make it perfect.
Courtney N.
Évaluation du lieu : 5 Chandler, AZ
Historically, I have been a habitual coffee drinker, which has only been perpetuated since my employment with Starbucks but I am a convert! Teavana is literally a tea nirvana. However, happiness does come at a price. Most teas are around $ 7 for 2 oz but hey they’re in a different league than Lipton! Some of my favorites… hot: caramel almond amaretti citrus lavender sage marshmallow macaron toasted nut brûlée zingiber cold: blueberry bliss peach tranquility pineapple kona pop youthberry
Evelyn W.
Évaluation du lieu : 5 Phoenix, AZ
Overly priced deliciousness in a cup. Hot or iced, If you are into teas check it out and don’t forget the German rock sugar
Aldo S.
Évaluation du lieu : 5 Phoenix, AZ
This location is phenomenal! The tea was super delicious and I ended up buying multiple tins! What really made my trip special was the staff. I have been to other Teavanas but at the biltmore they seemed to really enjoy their job which made me feel happy and the barista was very patient with me and taught me about all the different types of teas and introduced interesting combinations. I will become a regular for sure!
Alicia G.
Évaluation du lieu : 4 Phoenix, AZ
I have shopped at this location since day one. I am a heavy tea drinker and believe in herbal healing. The variety of options and fresh flavors are enlightening. Teavana is know for there great flavors that are often sampled when you stop in. You can also smell the fresh herbs when selecting the right flavor to meet your needs or satisfy your taste buds. The teas are made fresh to order so you can drink while you shop or you can take some teas home. There are several different easy ways the teas can be made. My favorite items is the Perfect Tea Maker. This creative mechanism allows me to make tea from anywhere. It is just the right size to make a perfect cup of tea. You add your premeasured amounts of tea along with the delicious good enough to eat German Rock Sugar Crystals add the water then allow the tea to sit. Once it has simmered for the right amount of time you pick it up and set it on your cup. The tea flows right in. This will make hot, warm or a cold cup of tea. I have one at home and have another for the office. Another favorite of mine is the tumblers built with the mesh to make tea for the car or on the go. You can travel and make tea just about anywhere. The spill proof tumblers are nicely made and available in varies styles and colors. I suffer from Allergies but have stopped taking a daily pill because several of the herbal teas that I have purchased from Teavana have helped me during allergy season. T My ultimate favorite is an Oolong Tea that is called Strawberry Rose Champagne. This flavor is mixed with Strawberries, White Grapes, Vanilla and much more. I love Teavana but I have to say ever since Starbucks bought them out the level of customer service at this location and the Scottsdale location has been disappointing. I have shopped here less because of it. I was excited to use my Starbucks gift card because as a Gold Member it has its advantages but Teavana no longer carries the culture they use to have. They don’t even act like Starbucks employees. It seems as if they have sales goals or work off commission. The sales people are very pushy and don’t seem to be at any interest of what the customers needs or interest are. I truly love Teavana’s products but miss the old friendly culture.
Lena M.
Évaluation du lieu : 2 Phoenix, AZ
The tea itself was delicious. What I didn’t appreciate was when I was paying for the items one of the purveyors behind the counter assumed I was gay because one, he was and two, because I said I was purchasing for a woman.
Mario C.
Évaluation du lieu : 4 Tempe, AZ
I have to admit that I would never come here under normal circumstances. However, My girl loves Tea and drinks it every day. I do not mean Ice Tea. She drinks at least 2 cups of Hot Tea every day, even in the summer when it is 110 out. So she had pulled me in here more than once. They are always handing out samples for you to try. She really likes all the tea here. Most of it comes loose and you have to have some type of fancy divice to make it. But, it is good and every once and a while I will let her give me a cup of Tea as well. Though never in the summer. Well, I came in the other day to get her some Tea. I wanted to give her a nice surprise. They have so many Teas here it is almost over whelming. But, they are very happy to help you find just what you would like and sample most all of them. They are high priced though. Plus, they really push those tin containers to store them in. Which I think we have more than enough of by far. If you would like to learn about Tea and get some of your own, this is the place.
Wayne M.
Évaluation du lieu : 1 Phoenix, AZ
There are seven people standing around and it still took 10 minutes to get a tea that two people ahead of me already received. Some randoms are talking about a ridiculous party and everyone is just standing around. I can’t taste the difference between this tea and Starbucks tea. At least Starbucks doesn’t take freaking forever, not worth it.
Sb T.
Évaluation du lieu : 3 Riverside, CA
I have been going to TV for a while in San Diego. I love TV… However, I feel this TV has less panache in its customer service than the ones I was use to going to.
Marisa S.
Évaluation du lieu : 4 Scottsdale, AZ
I love this teas. Yes, they are an indulgence. At $ 25 a small bag, they are freaking expensive. However, I got a couple of little bags on New Years day sale, so it was $ 20 for 2 small bags of tea. The minimum you can buy is 2 oz. My hubby was teasing me that you can probably get pot cheaper than that. But what can you do, I love tea and never care for pot. They sales people here are great at the up sale. On word of caution, be clear with the sale information. When they gave us the sample, they said: «Oh, and this tea is at 75% off» I thought score, but since it is a blend of two teas, the other one is not so once you go to get your bag, they tell you it comes up to around 40% off. I did buy them because those two are my favorite ones and they usually don’t have other great sales during the year. At least I didn’t spend $ 250 in teas like my girlfriend.
Bryan C.
Évaluation du lieu : 1 Phoenix, AZ
Very high pressured sales. Did not enjoy my experience here. I’ve been drinking tea for years and have never been pressured into buying so much. I had to tell the guy«no» 6 times! I came in to sample a few and maybe spend $ 20… I go to checkout with a $ 49 tab! I should have just said no but to avoid a scene I just paid it, ugh! Walked out and got really pissed thinking back on it. Won’t be back for sure! Frustrating… This tea better be good!
Aaron L.
Évaluation du lieu : 2 Scottsdale, AZ
Talk about pushy sales people! Before I was in the door I had already been told to sample 3 teas(which weren’t that good). The salesman continued to follow us into the store and was on our tail the whole time. He proceeded to tell us about the other teas, which we were told to sample, and the best way to steep them. I already know quite a bit about teas and the best ways to steep them so I didn’t appreciate being«educated» about it. Disappointed that this place doesn’t carry very many traditional teas. It’s mostly all fruity blends. I only ended up buying something here so I could get my parking pass validated.
Kelly R.
Évaluation du lieu : 4 Phoenix, AZ
I resisted Teavana for a long time, but then I babysat one night in CenPho and had practically the whole store’s inventory for my sampling delight, and it was love at first sip. The samples given out in front of the store are pure heaven. I need Youthberry white and Wild Orange Blossom herbal iced or I go through withdrawals. Monkey picked Oolong is also fancy shmancy. I’m not sure I have tried a finer, rarer tea than that. Either go monkey only or don’t go monkey. Six Sumits Oolong is also special but it doesn’t come close to the monkey. I haven’t tried Thai Mtn or Phoenix Mtn, but now I want to. I drink Oolong teass hot, not a fan of any iced. I normally don’t need my tea sweetened, but their German rock sugar can’t be passed up especially in the Pineapple Kona Pop herbal tea, iced. The packages are pretty, the store itself is a truly a gift shop with something for everyone, and the customer service is top knotch. Sigh…this store gets the best of me, bringing my tea addiction to a whole new level. Only reason for 4 stars instead of 5 is that it’s very pricy for an iced tea to go– $ 4.99. I think it may vary on the tea you get, but still, twice the price of Starbucks iced tea in a smaller cup? –_–
Angela M.
Évaluation du lieu : 4 Hollywood, CA
These people are dangerous and they should be stopped! Somehow whenever I come in here, I walk out BROKE. But I have achieved enlightenment in the form of tea, so I guess I should stop complaining. Their salespeople know their tea, you can tell them exactly what you want from a cup of tea, and they can recommend a variety or blend that smells so good inside the canister you’ll want to brew some up right there. Buy just a little though, because if you’re like me, you’ll end up with a cupboard full of shiny little bronze bags that date back to, oh, Christmas three or four years ago, and that’s just a waste of good tea. I have a bad habit of overstocking when it comes to tea.
George A.
Évaluation du lieu : 4 Phoenix, AZ
Great tea but you’ll pay for what you get.
Heidi E.
Évaluation du lieu : 3 Phoenix, AZ
The employees at Teavana are really helpful and have this interesting way of letting you experience the teas: they take the lid off of the tea container and use it to waft the delicious tea scent your way. Their Sour Cherry Black Tea and the Raspberry Riot Lemon Maté are my favorites.(Maté has the same amount of caffeine as coffee, but doesn’t give you the jitters.) The teas I’ve tried are extraordinarily flavorful and most are blends. Expect to pay $ 7.00 for a bag, so it’s a bit of a splurge. But, because they brew so strong, they are excellent for iced tea. You can get a preview of the teas at
AMber W.
Évaluation du lieu : 4 Phoenix, AZ
I have an addictive personality(shocker, I know) so when I hopped up on the proverbial«wagon,» I immediate sought out the quickest replacement I could find. Unfortunately, while skilled in the art of boozing, I am no tea aficionado and have been drinking bagged tea I got for $ 1.99 at WalMart.(I am sorry, Julia T, on so many levels) The other day I happened to be trolling around The Biltmore infecting people with my excessively shiny good mood when I happened across Teavana and the lovely ladies out front providing samples of their Jasmine Dragon tea. Until this moment, I refused to believe that loose leaf tea could be that much better than the bagged tea, but let me tell you, I. WAS. WRONG. That is right, I am admitting, perhaps for the first time ever, that I was wrong about something. I did not like having to spend $ 7 on my Teavana container(which is why I am docking one star) but I didn’t mind the other $ 25 I spent on the tea because, let’s just be honest, it is fucking delicious. And cheaper than booze. To cap off this lovely little experience, the gal who rang me up(and was sure to explain all about the tea to me!) «forgot» to charge me for the cup of brewed tea I asked for, so I got it for free. She was either pitying me for spending $ 35 on tea or she thought I was cute. Either way, I was happy to leave five bucks richer and immediately proceeded to spend it at the next designation. Money burns a hole in my pocket, what can I say?
Judy L.
Évaluation du lieu : 5 Avondale, AZ
WOW! The teas are so good. It beats all the teas that I have tried before. I was a big fan of The Republic of Tea, I think I have 1 or 2 containers of every different types of tea(green, white, red, etc). After tasting the samples and getting the White Ayurvedic Chai and Samurai Chi Mate, I am hooked on Teavana. Thanks, M. It is your fault!