Our High School booked this venue in advance for our prom coming up in two days. All was reserved and paid for. Just yesterday we found out that they had doubled booked for the same day. One of our team members found this out as she was dropping off items for the event SERIOUSLY!!! When where they planning on calling us? the day of the event? Luckily we were able to book elsewhere, there really was no need for our prom committee to stress as they did 2DAYSBEFORE the event, if only the venue’s management were more professional and carefull when booking. It may be a nice venue, but I wouldn’t risk booking with them if I were you.
Lindsey j.
Évaluation du lieu : 5 Scottsdale, AZ
I was married at The Legacy Ballroom on Nov 2, 2013 and we had a wonderful experience. The ballroom was gorgeous, the bridal suite was comfortable and the courtyard was impeccable. I worked with both the catering company and the management at The Legacy Ballroom and everything went off without any major issues. I can tell TLB prides itself in looking like a first class venue — the silk curtains are gorgeous, the lighting is beautiful, and the venue is very clean and looks brand new. I chose TLB because I wanted a gorgeous place without being at a resort. The setting outside is beautiful, with the mountains in the background. I would recommend going to an open house and seeing the space for yourself. One other thing that made me choose TLB is I was able to get married in the courtyard, have cocktail hour at the outdoor patio, and keep the party going right inside. We didn’t have to move our guests from a different location, parking was easily accessible and the overall location of the ballroom is centrally located. TLB is a great venue to have a wedding or another function. I was truly happy with how the evening went without any regrets and it seemed like my guests had a fabulous time as well!
Cheryl M.
Évaluation du lieu : 1 Phoenix, AZ
We got married at the Legacy Ballroom. The venue is beautiful however the Mangement Team sucks. We booked the Legacy Ballroom a year in advance of our wedding — the management team changed three different times. When I arrived on our wedding date the drapes in the ballroom were missing. They sent the drapes out for cleaning and they got damaged. They«replaced» the drapes with ugly black drapes that didn’t go with the theme of our wedding. We chose the Legacy Ballroom because the décor and color scheme matched with our wedding theme. Additionally, we secured our rehearsal date a year advance; they changed the date on us(which we were ok with) but when we arrived on the resceduled date — the ballroom was occupied with another venue as such we had our wedding rehearsal outside. I spoke to Bob who manages the Ballroom(currently) he promised to issue credit and back pedal on his words. I am currently flighting the charge with the Legacy Ballroom. I would not recommend doing business with the Legacy Ballroom. Lovely location and venue but the management SUCKS! I have reported the Legacy Ballroom to the Better Business Bureau with the hopes that no one will do business with them and they will be forced to close their doors or clean up their act.